Windows 7 boot problem

[CrimsonCyannide]

I have a refurbished Gateway computer that I have had for 3 days. It has never been used before, but now Windows has stopped booting. When I turn it on it goes up til the screen when it says what operating system you have and then it just stops the booting process. I have installed Camtasia Studio, Fraps, Safari, Firefox, iTunes, Medialink ( a wifi card), Winrar, Norton Security 2009, Nero, and Quicktime player. The computer has no viruses. It did not come with the Windows 7 disc (at far as I know of). Is there a way to fix this without sending it back, buying a new Windows 7 disc, or wiping the hard drive and reinstalling windows. Also when the screen comes up, it has some weird symbols and then it flashes every couple of seconds. Please help.

 

[SIW2]

Not clear to me what you are describing.

If there a problem with the startup process, boot the win7 recovery cd.

D/l from here - get the same bit version you have installed.

Download Windows 7 System Recovery Discs — The NeoSmart Files

 

[CrimsonCyannide]

It goes to the screen past the starting windows and then it just stops. It doesn't go to my desktop it just stops. I don't know if I should do a restore it to the factory default or what. If I do restore it does it delete all the files because I would like to keep them all.

 

[kucing13]

you should try SIW2 advice.after downloading,try system repair on you PC. Anyways,can you boot in safe mode?