Windows 7 BSOD After Welcome Screen

[peacepod]

hi,,
i'm new here and i want to ask about my computer crashed,,
it happened when i first reinstall windows 7,,
sometimes, after the welcome login screen, my computer got bsod,,
and i couldn't seem to get it fix even with registry cleaner
please help me,,
is there a problem with my drivers?
or is there too much program at startup?
or because of software?
i attach the minidump file

 

[Jonathan_King]

It looks like Asus SmartDoctor is causing the problem. Please remove it completely.

eio.sys      Wed Jun 14 01:44:28 2006

REMOVE or UPDATE Asus PC Probe software, found in the Utilities section of Asus Downloads.

AsIO.sys     Mon Dec 17 04:10:20 2007
ATKDispLowFilter.sys Mon Jul 23 00:01:41 2007

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.20655.x86fre.win7_ldr.100226-1909
Debug session time: Wed Jun  9 02:24:01.928 2010 (GMT-4)
System Uptime: 0 days 0:01:00.334
*** WARNING: Unable to verify timestamp for eio.sys
*** ERROR: Module load completed but symbols could not be loaded for eio.sys
BUGCHECK_STR:  0x50
PROCESS_NAME:  ATKFastUserSwi
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun  8 23:18:02.626 2010 (GMT-4)
System Uptime: 0 days 0:01:13.048
*** WARNING: Unable to verify timestamp for eio.sys
*** ERROR: Module load completed but symbols could not be loaded for eio.sys
BUGCHECK_STR:  0x50
PROCESS_NAME:  ATKFastUserSwi
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[peacepod]

so i just need to remove the eio.sys ?
in where?
and also can you give me the link to the Utilities section of ASUS Download?
i can't find the utilities section

 

[Jonathan_King]

Here's a link to the downloads section: ASUSTeK Computer Inc.-Support-

Just search for your computer or motherboard, and find the Utilities section near the bottom.

As for the SmartDoctor, look for it in Control Panel>Programs and Features.
​

 

[peacepod]

Here's a link to the downloads section: ASUSTeK Computer Inc.-Support-

Just search for your computer or motherboard, and find the Utilities section near the bottom.

As for the SmartDoctor, look for it in Control Panel>Programs and Features.
​

i downloaded it and now how can i completely remove the Asus SmartDoctor?
because i never installed it and its nowhere in the add or remove program

 

[Jonathan_King]

Go to C:\System32\Drivers and rename eio.sys to eio.sys.old.

 

[peacepod]

Go to C:\System32\Drivers and rename eio.sys to eio.sys.old.

well, i did all the things you told me,
but i wonder,
i have Asus P5KPL, but how can i now which P5KPL am i use?
and is it true if i choose SI-Socket775?

sorry for causing you much trouble

 

[Jonathan_King]

TBH they are probably all the same download. Just select a random one, and hopefully it will work.

 

[peacepod]

TBH they are probably all the same download. Just select a random one, and hopefully it will work.

ok,
i will see how it works for 3 days,,
thx for all of your help

 

[peacepod]

well, there's no such bsod thing in these 3 days,,
but i found that my computer went slower and slower,,
why is that?

 

[Jonathan_King]

You can try cleaning out the temporary files, cookies, etc with CCleaner. I can't endorse the registry cleaner part, but you can use the other stuff safely.

Check the performance tab in Task Manager. Could you please post a screenshot?

http://www.sevenforums.com/general-...ed-method-uploading-posting-screen-shots.html

You could improve your speed further by replacing Kaspersky with Microsoft Security Essentials.

Uninstall all unneeded programs in Programs and Features.

 

[peacepod]

well,,
there's the performance,,
and does kaspersky make computer slower?

 

[Jonathan_King]

I can't tell from that screenshot, but I know that Kaspersky is a big program, and MSE is so lightweight, I have heard of a guy that didn't realize it was even running!

 

[peacepod]

well,,
i replaced kaspersky with mse,,
but it still just the same (i think),,
and can you tell me how to lower the processes of firefox.exe and msnmgr.exe?
because those are the most useful program for me but take high processes

 

[Jonathan_King]

I see you only have 1GB RAM. You may consider upgrading to 2GB.

You can't change the resource consumption of processes like that, sorry.

 

[peacepod]

ok then,,
i will upgrade it asap,,
i'm sorry but i just want to ask you one last question,,
this problem happens rarely,,
when i start my computer,,
u know the first screen where they show your motherboard version (if i'm not wrong, where you can press f8), it sometimes show "CPU over temperture" and produce some "beep" sound, and after that continue to the next usual screen
well,, it's not big problem for me,, but i just want to know, because it sounds like a bomb

 

[Jonathan_King]

Ah, that could be it!

Download Speedfan and take some temps.

Make sure all air holes are open. Open the side of the case and blow a fan inside.

 

[peacepod]

is this the cause of "why my computer went slower"?
sorry, too many questions from me

 

[Jonathan_King]

is this the cause of "why my computer went slower"?
sorry, too many questions from me

I suspect that might be the cause. When the CPU is overheating, it will underclock itself in order not to burn out.

That leads to slowness.

 

[peacepod]

is this the cause of "why my computer went slower"?
sorry, too many questions from me

I suspect that might be the cause. When the CPU is overheating, it will underclock itself in order not to burn out.

That leads to slowness.

well then,,
i don't know how to use the speedfan