Windows 7 Build 7600 This copy of windows is not genuine

[urvisha]

Hello everyone,
can anyone please help,from last 4-5 day suddenly i am getting error that your Windows 7 Build 7600 This copy of windows is not genuine.
i have hp laptop which came with windows home premium 64 bit.
i didn't change any setting , then why this suddenly happened

Have tried to putting in the product code on the side of my comp but it says it isn't valid. Checked out microsoft and could only come up with needing to buy windows 7 again (just under $109!!)

i am putting Diagnostic Report here.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {F82FF42A-9941-4DD0-BC0F-F6BA4DBB83D5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120401-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F82FF42A-9941-4DD0-BC0F-F6BA4DBB83D5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2073661523-2063188575-314533796</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090922000000.000000+000</Date></BIOS><HWID>C0BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65916</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2682010
Installation ID: 021144019522216361429842929782661224639092384462992231
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F059.
Remaining Windows rearm count: 1
Trusted time: 08-Sep-12 1:37:27 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:27:2012 23:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEA6GHuyV4REjd6fwTL4sfgC34fsPaaFEbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm


Any please help or advice would be gratefully received

Thanks you very much in advance.

 

[Mintos45]

I suggest talking to Microsoft about this, then if they can't solve it, contact the computer manufacturer.
This "windows is not genuine" notification - does it affect you? Like, does it interrupt movies/games, etc etc, or does it just tell you and you can close it or something?

 

[AC]

You need to talk to M$, your Manufacturer, use Linux, or buy Windows 8 for 40 bucks in a few weeks All I can come up with.

 

[alphanumeric]

Did you recently flash the BIOS. I'm no expert on this but it looks like your OEM-SLIC BIOS table is missing or corrupt.
v This doesn't look right v

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A

I'm thinking it should be something like this

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes

OEM-SLP activation looks for a SLIC table in the BIOS, if its not there, or the info in it doesn't match the certificate file, activation fails.

Yeah, there is something fishy going on here, I also saw "Microsoft Office Enterprise 2007 - 103 Blocked VLK". Where did you buy this laptop from? Does it actually have a COA sticker for Windows 7 Home Premium on it?

 

[mitchell65]

i have hp laptop which came with windows home premium 64 bit.

Where did you get the laptop from?

 

[LewisHolcombe]

Can I ask where you bought this? From a genuine shop like Curry's pc work ect or like new off eBay store or second hand from somewhere/someone?
The case may be any of these.
1) The computer has a virus.
2) The seller just placed a win7 disk in the computer and skipped the product key part.
3) The seller May of copied the boot drive and is using your copy of windows and left you with the 30 days.
4)Your maby reading the 0 and O wrong?
If its 2/3 you need to contact Microsoft with the online live chat and find out what's happening.
If they ask you for the product key you will have to give it to them. Cheers bus
Lewis

 

[NoelDP]

Please ignore the previous posters.

The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.

You need to change the Product Key to the one on the COA sticker on the machine's case, using the Change Product Key link at the bottom of the System properties page.

You may need to activate by phone.

 

[NoN]

If your on Build 7600, then you could perhaps go to build 7601 (SP1)... then you'll have to activate within 30 days?

 

[NoelDP]

Installing the SP does not reset the activation clock.

 

[NoelDP]

I hadn't noticed before - sorry - that you said you'd already tried chenging the key - what is the EXACT error message when you try now?

....and what version and edition of Windows is quoted on the COA sticker?

 

[urvisha]

hi,first thanks for your quick reply
but my problem is i can't read any thing from the bottom of sticker from my laptop.

I hadn't noticed before - sorry - that you said you'd already tried chenging the key - what is the EXACT error message when you try now?

....and what version and edition of Windows is quoted on the COA sticker?

 

[AC]

hi,first thanks for your quick reply
but my problem is i can't read any thing from the bottom of sticker from my laptop.

I hadn't noticed before - sorry - that you said you'd already tried chenging the key - what is the EXACT error message when you try now?

....and what version and edition of Windows is quoted on the COA sticker?

Jellybean Key Finder?

 

[NoelDP]

Jellybean is no use in this situation......


Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. Once it sees the correct BIOS flag, it self activates.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. The purpose of this key is to be used in the case the OEM SLP self-activation stops working for whatever reason.



There *may* be an alternative solution though, if you are patient and persistent.
Attempt Telephone Activation, and speak to an operator - they will tell you that your current Key is blocked (they should then ask for confirmation of your Product Key). Explain to them your problem, that you need to change the Key to the one on your sticker, but that the sticker is unreadable (could they please supply a replacement Key?). Hopefully they will ask for documentary proof of the sticker, in the form of an email with a picture of the affected sticker - and you can proceed from there.
Sometimes it takes two or three calls before you get an operator who actually knows and uses this procedure - but I know that it can and does happen.

 

[urvisha]

ohk i will also try that.thank you
once again thanks everyone for your help

 

[mitchell65]

ohk i will also try that.thank you
once again thanks everyone for your help

But you still haven't said where this computer came from?

 

[mrwsf]

Dell Business Computer -- Windows 7 Not Genuine

Wow. After using this new Dell business computer (Vostrol 270) for 2 weeks, to suddenly have that message appear in the lower-right corner was awful. Running a check utility from Microsoft brought me to a page that said to pay up $149. I called Dell and they said oh, we've seen this with some Microsoft updates -- be careful with those. So I used a System Restore point, and got rid of that Windows 7 Not Genuine message. (I ran complete system scans with Microsoft's System Essentials and Malwarebytes, and no virus was found.) I've used Windows since release 3.1 (pre-Windows 95), and have always scoffed at the Mac fans. No longer. I am a programmer by profession. The integration of this system with my XP computers was a nightmare. File permissions has been a nightmare. And now this. For business purposes I still need a few Windows machines, but for everything else I'm switching to Mac. This machine has wasted so much of my time to set up. Bitter? You bet.

 

[NoelDP]

Wow. After using this new Dell business computer (Vostrol 270) for 2 weeks, to suddenly have that message appear in the lower-right corner was awful. Running a check utility from Microsoft brought me to a page that said to pay up $149. I called Dell and they said oh, we've seen this with some Microsoft updates -- be careful with those. So I used a System Restore point, and got rid of that Windows 7 Not Genuine message. (I ran complete system scans with Microsoft's System Essentials and Malwarebytes, and no virus was found.) I've used Windows since release 3.1 (pre-Windows 95), and have always scoffed at the Mac fans. No longer. I am a programmer by profession. The integration of this system with my XP computers was a nightmare. File permissions has been a nightmare. And now this. For business purposes I still need a few Windows machines, but for everything else I'm switching to Mac. This machine has wasted so much of my time to set up. Bitter? You bet.

Start a NEW thread of your own, and include an MGADiag report


Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.