I have a 6 year old dell desktop that has suddenly developed a problem ..... Windows 7 can no longer boot
The default blue windows 7 screen with the white bird and leaves on the right appears without the windows logo and the cursor arrow appears enlarged as if it were in safe mode.
When I shut down and try to reboot a black screen appears and it launches startup repair
then the screen indicates that windows is loading files
a few minutes later at the completion of the process the above blue window screen re appears
Any ideas on what the problem is. Thanks for your help
The default blue windows 7 screen with the white bird and leaves on the right appears without the windows logo and the cursor arrow appears enlarged as if it were in safe mode.
When I shut down and try to reboot a black screen appears and it launches startup repair
then the screen indicates that windows is loading files
a few minutes later at the completion of the process the above blue window screen re appears
Any ideas on what the problem is. Thanks for your help
My Computer
- OS
- w7