Solved windows 7 chkdsk won't run on c: drive on startup, sfc produces error

timm

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I'm trying to run chkdsk on my C: drive to resolve file allocation errors. I tell it to fix errors and recover bad sectors. It says the disk is in use, so I schedule it to run on next startup, but it never runs. I've tried booting in safe mode and running chkdsk /r with the same result - disk in use, won't run on next restart.

I've also tried running sfc /scannow to fix any system issues. It gets to 17% then errors out with STATUS_FILE_CORRUPT_ERROR #1561687# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile.

Are there any hotfixes or possible remedies that may not have mentioned on other similar threads? Thank you.
 

My Computer My Computer

At a glance

Windows 7 Premium x64Intel Core i5-2410M4GBNVidia GeForce GTX 460M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Premium x64
CPU
Intel Core i5-2410M
Memory
4GB
Graphics Card(s)
NVidia GeForce GTX 460M
Hard Drives
ST9500420AS
Antivirus
Norton 360
Browser
Internet Explorer 10
Boot to "recovery environment" or http://www.sevenforums.com/tutorials/666-advanced-boot-options.html . Select "repair your computer". Select "command prompt"

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

963d1234780861-system-recovery-options-system_recovery_options.jpg


In command prompt:
Code:
DIR  C:\
DIR  D:\
DIR  E:\

What is drive letter of what you think is the C drive? Assume it's called D now in recovery environment. Let's chkdsk D
Code:
chkdsk/f  D:

Problems found, are they fixed? Run the command again to be sure.
Now check for bad sectors as well.

Code:
chkdsk/r  D:

Any errors... and repaired? the command can take hours to complete. Be patient!

Did you backup your important files already? ... maybe your disk is dying
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
As I stated in my question, I already did these things. Because it is the C: drive, it is always "in use". Are there any OTHER suggestions? Thank you.
 

My Computer My Computer

At a glance

Windows 7 Premium x64Intel Core i5-2410M4GBNVidia GeForce GTX 460M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Premium x64
CPU
Intel Core i5-2410M
Memory
4GB
Graphics Card(s)
NVidia GeForce GTX 460M
Hard Drives
ST9500420AS
Antivirus
Norton 360
Browser
Internet Explorer 10
The startup repair tool on the system recovery options finally repaired the disk and system problems. Thank you for your suggestion.
 

My Computer My Computer

At a glance

Windows 7 Premium x64Intel Core i5-2410M4GBNVidia GeForce GTX 460M
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Premium x64
CPU
Intel Core i5-2410M
Memory
4GB
Graphics Card(s)
NVidia GeForce GTX 460M
Hard Drives
ST9500420AS
Antivirus
Norton 360
Browser
Internet Explorer 10
The startup repair tool on the system recovery options finally repaired the disk and system problems. Thank you for your suggestion.
chkdsk is a step of "startup repair"
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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