windows 7 crash just after login

J

josgiesbers

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netherlands
Dear all,
My windows 7 crashes with a blue screen just after login. This happens for every user.
Exact details: I wanted to watch a movie, windows media player asked for a driver
I let it search for this driver and it found one and asked me to install. I pressed ok ok and my virus scanner gave an alarm, at the sametime a windows screen poped up mentioning someting of an error and than the laptop just stoped and rebooted. Reboot goes ok untill I try to login. Than each time I get the crash. It does not matter if I log in in save mode, normal mode or the other two it just keeps on crashing. Please advise what to do I am getting hopeless.

If all went ok I attached a similar looking blue screen as the one I get.
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
josgiesbers said:
Dear all,
My windows 7 crashes with a blue screen just after login. This happens for every user.
Exact details: I wanted to watch a movie, windows media player asked for a driver
I let it search for this driver and it found one and asked me to install. I pressed ok ok and my virus scanner gave an alarm, at the sametime a windows screen poped up mentioning someting of an error and than the laptop just stoped and rebooted. Reboot goes ok untill I try to login. Than each time I get the crash. It does not matter if I log in in save mode, normal mode or the other two it just keeps on crashing. Please advise what to do I am getting hopeless.

If all went ok I attached a similar looking blue screen as the one I get.
Click to expand...





To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
minidumps

ok i just for the first time managed to log in in savemode with prompt, from this I got the minidump files as you requested zigzag3143. Please informe how to proceed.
kind regards
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
Code: 
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
MODULE_NAME: nt

FAULTING_MODULE: fffff8000205f000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6435393239353637
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800020c746e to fffff800020cf710

STACK_TEXT:  
fffff880`020faaf8 fffff800`020c746e : 00000000`00000000 00000000`00000000 fffff880`020fb270 fffff800`020fc668 : nt+0x70710
fffff880`020fab00 00000000`00000000 : 00000000`00000000 fffff880`020fb270 fffff800`020fc668 00000000`00000000 : nt+0x6846e


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt+70710
fffff800`020cf710 4883ec28        sub     rsp,28h

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt+70710

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  ntoskrnl.exe

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner
---------
It would appear to be a driver / security software conflict.
I'll edit this post in a few with some more specific information.

In the meantime you can run a secure file check on the system and see if that gets you bootable again.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html <--- instructions

Edit: I notice you are running some form of cd emulation software, this is known to cause problems on some win 7 systems. The driver database suggests you
Go to C:\Windows\System32\drivers and rename PxHelp20.sys to PXHelp20.BAK
This will break your CD/DVD program, but can easily be renamed after we've finished.
Click to expand...
This link http://www.carrona.org/pxhelp20.html contains a list of programs known to use this file.

That's the only immediately out of place driver I see,
dump follows for reference :
Code: 
fffff800`00b9e000 fffff800`00ba1000   kdcom    kdcom.dll    Fri Jan 21 07:17:13 2011 (4D398759)
fffff800`02016000 fffff800`0205f000   hal      hal.dll      Mon Jul 13 20:27:36 2009 (4A5BDF08)
fffff800`0205f000 fffff800`0263c000   nt       ntoskrnl.exe Tue Oct 26 21:43:09 2010 (4CC791BD)
fffff880`00c3d000 fffff880`00c81000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:29:10 2009 (4A5BDF66)
fffff880`00c81000 fffff880`00c95000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00c95000 fffff880`00cf3000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00cf3000 fffff880`00db3000   CI       CI.dll       Mon Jul 13 20:32:13 2009 (4A5BE01D)
fffff880`00db3000 fffff880`00dff000   volsnap  volsnap.sys  Mon Jul 13 18:20:08 2009 (4A5BC128)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Mon Jul 13 18:20:33 2009 (4A5BC141)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00e76000 fffff880`00ea6000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`00ebf000 fffff880`00f63000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00f63000 fffff880`00f72000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00f72000 fffff880`00fa5000   pci      pci.sys      Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00fa5000 fffff880`00fba000   volmgr   volmgr.sys   Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00fba000 fffff880`00fdb000   WudfPf   WudfPf.sys   Fri Jan 15 01:32:54 2010 (4B501A26)
fffff880`01000000 fffff880`0100c000   BATTC    BATTC.SYS    Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`0100c000 fffff880`01029000   usbccgp  usbccgp.sys  Mon Jul 13 19:06:45 2009 (4A5BCC15)
fffff880`01033000 fffff880`01044000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`01044000 fffff880`01058000   termdd   termdd.sys   Mon Jul 13 19:16:36 2009 (4A5BCE64)
fffff880`01058000 fffff880`0109b000   ks       ks.sys       Wed Mar 03 22:32:25 2010 (4B8F37D9)
fffff880`0109b000 fffff880`010ad000   umbus    umbus.sys    Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`010ad000 fffff880`01107000   usbhub   usbhub.sys   Fri Dec 04 01:26:39 2009 (4B18B9AF)
fffff880`01107000 fffff880`0111a000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`0111a000 fffff880`01135000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:06:34 2009 (4A5BCC0A)
fffff880`01137000 fffff880`01140000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`01140000 fffff880`0116f000   SCSIPORT SCSIPORT.SYS Mon Jul 13 19:01:04 2009 (4A5BCAC0)
fffff880`0116f000 fffff880`011c6000   ACPI     ACPI.sys     Mon Jul 13 18:19:34 2009 (4A5BC106)
fffff880`011c6000 fffff880`011d0000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`011d0000 fffff880`011dd000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`011dd000 fffff880`011f2000   partmgr  partmgr.sys  Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`011f2000 fffff880`011fb000   compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`01200000 fffff880`0123a000   fvevol   fvevol.sys   Fri Sep 25 21:34:26 2009 (4ABD7DB2)
fffff880`0123a000 fffff880`01246000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`01246000 fffff880`01450000   iaStor   iaStor.sys   Wed Mar 03 20:51:31 2010 (4B8F2033)
fffff880`01450000 fffff880`0145b000   amdxata  amdxata.sys  Tue May 19 12:56:59 2009 (4A12F2EB)
fffff880`0145b000 fffff880`014a7000   fltmgr   fltmgr.sys   Mon Jul 13 18:19:59 2009 (4A5BC11F)
fffff880`014a7000 fffff880`014bb000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`014bb000 fffff880`014c6e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 18:16:35 2009 (4A416253)
fffff880`014c7000 fffff880`01525000   msrpc    msrpc.sys    Mon Jul 13 18:21:32 2009 (4A5BC17C)
fffff880`01525000 fffff880`01598000   cng      cng.sys      Mon Jul 13 18:49:40 2009 (4A5BC814)
fffff880`01598000 fffff880`015e2000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:21:08 2009 (4A5BC164)
fffff880`015f0000 fffff880`01600000   CompositeBus CompositeBus.sys Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`01606000 fffff880`017a9000   Ntfs     Ntfs.sys     Mon Jul 13 18:20:47 2009 (4A5BC14F)
fffff880`017a9000 fffff880`017c3000   ksecdd   ksecdd.sys   Mon Jul 13 18:20:54 2009 (4A5BC156)
fffff880`017c3000 fffff880`017d4000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`017d4000 fffff880`017de000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`017de000 fffff880`017f4000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`017f4000 fffff880`017ff000   rdpbus   rdpbus.sys   Mon Jul 13 19:17:46 2009 (4A5BCEAA)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Mon Jul 13 18:21:46 2009 (4A5BC18A)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Fri Dec 11 00:03:32 2009 (4B21E0B4)
fffff880`0188b000 fffff880`0189b000   vmstorfl vmstorfl.sys Mon Jul 13 18:42:54 2009 (4A5BC67E)
fffff880`0189b000 fffff880`018a3000   stdflt   stdflt.sys   Mon Nov 23 15:55:17 2009 (4B0B04C5)
fffff880`018ab000 fffff880`018bd000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`018bd000 fffff880`018c6000   hwpolicy hwpolicy.sys Mon Jul 13 18:19:22 2009 (4A5BC0FA)
fffff880`018c6000 fffff880`018d1000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`018d1000 fffff880`019c3000   ndis     ndis.sys     Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`019c3000 fffff880`019fd000   rdyboost rdyboost.sys Mon Jul 13 18:34:34 2009 (4A5BC48A)
fffff880`01a01000 fffff880`01bfe000   tcpip    tcpip.sys    Sun Jun 13 22:39:04 2010 (4C15A458)
fffff880`02c00000 fffff880`02c4f000   SynTP    SynTP.sys    Thu Jan 07 22:00:28 2010 (4B46ADDC)
fffff880`02c4f000 fffff880`02c50f00   USBD     USBD.SYS     Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`02c51000 fffff880`02c60000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`02c60000 fffff880`02c6f000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`02c6f000 fffff880`02c99000   cdrom    cdrom.sys    Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`02c99000 fffff880`02ca8000   Acceler  Acceler.sys  Mon Nov 23 15:55:13 2009 (4B0B04C1)
fffff880`02ca8000 fffff880`02cb6000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`02cb6000 fffff880`02ec0000   dump_iaStor dump_iaStor.sys Wed Mar 03 20:51:31 2010 (4B8F2033)
fffff880`02eca000 fffff880`02ed3000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`02ed3000 fffff880`02eda000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`02eda000 fffff880`02ee8000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`02ee8000 fffff880`02f0d000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`02f0d000 fffff880`02f1d000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`02f1d000 fffff880`02f28000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`02f28000 fffff880`02f39000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`02f39000 fffff880`02f4a000   HECIx64  HECIx64.sys  Thu Sep 17 14:54:16 2009 (4AB293E8)
fffff880`02f4a000 fffff880`02f5b000   usbehci  usbehci.sys  Fri Dec 04 01:26:02 2009 (4B18B98A)
fffff880`02f5b000 fffff880`02fb1000   USBPORT  USBPORT.SYS  Mon Jul 13 19:06:31 2009 (4A5BCC07)
fffff880`02fb1000 fffff880`02fd5000   HDAudBus HDAudBus.sys Mon Jul 13 19:06:13 2009 (4A5BCBF5)
fffff880`02fd5000 fffff880`02ff3000   i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`02ff3000 fffff880`02ffc000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`02ffc000 fffff880`02ffd480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff960`00000000 fffff960`00310000   win32k   win32k.sys   Tue Jan 04 21:59:44 2011 (4D23ECB0)
fffff960`00530000 fffff960`0054e000   dxg      dxg.sys      Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff960`007a0000 fffff960`007aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`008d0000 fffff960`008d9000   framebuf framebuf.dll Mon Jul 13 18:38:47 2009 (4A5BC587)

Unloaded modules:
fffff880`015e2000 fffff880`015f0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02cad000 fffff880`02eb7000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`02eb7000 fffff880`02eca000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0100c000 fffff880`01033000   Impcd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00027000
fffff880`018a3000 fffff880`018ab000   spldr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
fffff880`01011000 fffff880`01137000   sptd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00126000
 

My Computer My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I tried some stuf in the safe mode with prompt, maybe this information helps to the experts to figure out a solution, one thing was to start internet explorer from the prompt this works fine but since there is no networkoption in the save mode (i think) it does not display a web page. If I let it do netwerk problem detection than it crashes again in the same blue screen. Hopefully this bit of information helps to find a suitable solution. I am patiently waiting.
kind regards and tanks in advance for the help
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
I did the secure file check and it gave no violations of integrity, doing a second scan to be sure.
In the next step you suggest to change the following: C:\Windows\System32\drivers and rename PxHelp20.sys to PXHelp20.BAK . What do you mean by "This will break your CD/DVD program"? which program? or do you mean the actual cd/dvd hardware? Sorry if this is a stupid question but I am no expert. How to proceed after the name change? just reboot?
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
Thefile is there because of a cd burning application most likely.
If it's renamed that application will fail to work properly.
It will however let us know if it is the source of the problem.
We can then suggest replacement apps, or workarounds.
If it is not the source of the issue, you can simply rename it back.

...renaming a file will not damage physical hardware, though I understand your concern.
 

My Computer My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I checked for the pxhelp20.sys file in the driver folder and there does not seem to be a file by that name. The only resembling file is PxHlpa64.sys. Please advise how to proceed as the problem is still there.
kind regards
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
it's the same file. The driver database has identical information for both of them. The creation date also matches in the dump log, so we're still okay here.
 

My Computer My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
wow, it starts! no crash this time. ok so changing the file name helped....aah and now it chashes again when I started internet explorer. So it helped a bit, but still the same crash, now at a not directly after startup.
please inform how to proceed. Should i change the file name back? I am in the save mode again.
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non

My Computer My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Yes i did the secure file check and it found nothing. here some more information: after changing the file name I logged in on my account and this time as I mentioned it went ok. But as I started internet explorer it crashed. So I rebooted in save mode and in my account it crashes also. When I use my girlfriends account I can log in in savemode (have been doing this all the time without much thought but maybe it is important).
So now we´re back at the start, it crashes after login. when i log in normal mode into my girlfriends account it also crashes.
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
I'm going to invite one of the more experienced dump file readers into this thread to help assist you, as nothing specific stood out to me in the three dumps I looked at (you do have a whole mess of dump files though) outside of the one file known to cause issues.
At any rate I'm a baby when it comes to this kind of diagnosis, so I will pass you to a more experienced member. It may be several hours before they reply, just be patient in the meantime.
 

My Computer My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
ok for now at least thanks very much for your time, I await the assist, hopefully we can solve it.
kind regards
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non

My Computer My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Thanks for the backup Dean
 

My Computer My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Hi Dean and Maguscreed, I uninstalled Deamontools and ran the sptd uninstaller but unfortunately no effect. the sptd uninstaller says: no SPTD version was detected. And the uninstall button remains gray (inactive). the blue screen just after login remains. So this was unfortunately not the problem. I await further advise, thanks for helping
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
Create a system restore point. Navigate to C:\Windows\System32\Drivers and rename sptd.sys to sptd.bak
 

My Computer My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
should i create a restore point before changing the name? how do i do that in the command line?
 

My Computer My Computer

Computer Manufacturer/Model Number
dell vostro
OS
windows 7 professional 64 bit
CPU
i5
Memory
4GB
Graphics Card(s)
non
Yes, create a restore point before changing the name.
 

My Computer My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
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