Windows 7 cuts my RAM

[Tews]

Just humor us... this is an easy test to perform, if you decide not to, then I wish you luck with your problem..

 

[dnewayz]

have you run memtest86 to see if there are any errors?? You should run this test for several hours...

no, I didn't, since I have no idea what it is or where I can find it at.

 

[dnewayz]

ok... I just got back home, and I'm going to boot with only 0.5GB of RAM.
do I need to check out something in particular?

 

[Tews]

This is a utility to test your memory .. get it -=> here

 

[Tews]

ok... I just got back home, and I'm going to boot with only 0.5GB of RAM.
do I need to check out something in particular?

no... just perform the tests suggested...

 

[dnewayz]

This is a utility to test your memory .. get it -=> here

It's an .iso file...
Do I need to boot with it, or can I run it under DaemonTools?

 

[Tews]

You need to first burn it as an image file, then boot from it and let it run..

 

[dnewayz]

You need to first burn it as an image file, then boot from it and let it run..

Yeah, I figured it out.
So I'm going to boot with that with all the RAM installed, and then if no results, I'll boot normally with 0.5GB. Is that ok?

 

[Tews]

Sounds like a plan!!

Keep in mind that you will need to run the test for several hours, preferably overnight, for accurate results.. you may want to try the boot test first..

 

[dnewayz]

Sounds like a plan!!

Keep in mind that you will need to run the test for several hours, preferably overnight, for accurate results.. you may want to try the boot test first..

 

[dnewayz]

Progress report:
I booted into MemTest86 and ran the thing for 90 minutes. Finished all the tests twice non-stop with NO errors.

I'm gonna boot now with only 0.5GB RAM... Let's see if it'll work.

 

[dnewayz]

Progress report #2:
Booted with 0.5GB of RAM and the comp was sooooooooooooooo slow!
Windows detected that it only has 0.5GB, but then it crashed.
I booted again with the 2GB also installed, but I switched the slots again.
Windows still says I have 1.5GB, when I actually have 2.5GB.

Now what?

 

[Tews]

navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post...

 

[mpcrsc562]

also, to find out how your ram is allocated, go to task manager>performance tab>click resource monitor.

did you at least try this to see exactly how and where your ram is at? i'd think you'd want to know where it is first before you start looking where it is not. cpuz reports one thing and windows another--so the ram is there according to cpuz, you just need to see how windows is using / allocating it, right?.

 

[Zidane24]

Progress report #2:
Booted with 0.5GB of RAM and the comp was sooooooooooooooo slow!
Windows detected that it only has 0.5GB, but then it crashed.
I booted again with the 2GB also installed, but I switched the slots again.
Windows still says I have 1.5GB, when I actually have 2.5GB.

Now what?

I would like to see the minidump myself...Windows shouldn't had crashed...

 

[dnewayz]

navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post...

The file is attached

also, to find out how your ram is allocated, go to task manager>performance tab>click resource monitor.

did you at least try this to see exactly how and where your ram is at? i'd think you'd want to know where it is first before you start looking where it is not. cpuz reports one thing and windows another--so the ram is there according to cpuz, you just need to see how windows is using / allocating it, right?.

CPU-Z is just saying which hardware it sees, not if it's working properly or not, and I did what you said... The allocation of RAM is in the amount of 1.5GB, not 2.5.

 

[mpcrsc562]

ok, when you go to: task manager > performance tab > resource monitor, you have a window that looks like the one below. the information will tell you:
-available ram
-cached ram
-total ram
-installed ram
as well as:
-ram reserved for hardware
-ram in use
-ram modified
-ram in standby
-ram that is free
to find out how your ram is utilized, this will tell you. you may have a certain amount reserved for hardware so your the total available to you will be less than what you have installed. by the way, are you running a 32-bit or 64-bit system?

 

[Tews]

Your .dmp file points to a bad memory module... replace it as soon as possible...

 

[dnewayz]

Your .dmp file points to a bad memory module... replace it as soon as possible...

View attachment 47596 View attachment 47597

How do I do that?
So I was right? cool... actually, it blows
Thanks so much man!

 

[Zidane24]

Your .dmp file points to a bad memory module... replace it as soon as possible...

View attachment 47596 View attachment 47597

I figured as much because Windows 7 can boot to 512MB with no issue...

I am glad that this long road has came to a conclusion...it might not be a good conclusion but at least we have pinpointed the problem and the fix isn't too costly