Solved Windows 7 Freezes on Desktop

Gulag

New member
Local time
10:41 PM
Messages
5
This problem started months ago and has been recurring on my Asus K42Jc laptop ever since then. It started like this: One day my laptop had died on me due to loss of battery power, so i plugged in the charger and turned it on again to be greeted by the system resume screen. I chose to delete the restoration data and proceed to the boot menu, but when i logged on it froze at the Welcome loading screen so i did a force shutdown and tried to reboot. Still the same problem. I had recently installed an nvidia beta driver and a windows update so i tried to do a system restore to before i installed the said drivers but to no avail. It still froze at the welcome screen. However, the problem did not manifest itself during safemode so i assumed it must have been one of my drivers. I sent it to a computer repair shop as i didn't want to test every single driver myself. They said the problem was due to my memory, specifically my RAM, and so they switched out my 4GB of RAM for a nice 6GB. It worked for maybe a week until the problem started again. So I did a clean install of windows 7 and formatted my hard drive. It worked for a couple of days until which the problem started AGAIN. And so i did ANOTHER clean install but here we are AGAIN. My current installation has NO PROGRAMS installed other than mozilla firefox and the only drivers i installed are an official Nvidia driver (not a beta) and an Intel (R) HD Graphics driver. I am not sure if it is my hardware or if it is the drivers. My computer did not freeze immediately after i installed the drivers but a couple of days after i installed them. And plus my RAM is brand new. So could it be the drivers or would it be another underlying hardware problem? I'm sorry for the long post but i really need my laptop and i would not spend for a new one if my current one could be fixed. :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i36GBNvidia 310m 1GB
Computer Manufacturer/Model Number
Asus K42JC
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3
Motherboard
Asus
Memory
6GB
Graphics Card(s)
Nvidia 310m 1GB
And by the way the current problem is that my laptop freezes not on the welcome screen but right after the welcome screen maybe after 1 second on the desktop.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i36GBNvidia 310m 1GB
Computer Manufacturer/Model Number
Asus K42JC
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3
Motherboard
Asus
Memory
6GB
Graphics Card(s)
Nvidia 310m 1GB
Welcome to Windows Seven Forums.

Try booting into Safe Mode by pressing the F8 key when the Asus logo appears.

If your computer completes the boot procedure then it's safe to assume you have a driver problem.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Oh so thats the problem.

Alright my safemode works... so that means its a driver problem.... i know testing each driver takes VERY long, so can you recommend or do you know of any software that can test and repair my drivers for me?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i36GBNvidia 310m 1GB
Computer Manufacturer/Model Number
Asus K42JC
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3
Motherboard
Asus
Memory
6GB
Graphics Card(s)
Nvidia 310m 1GB

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Thank you for the advice seavixen32. Thanks to you my laptop (and my sanity) has been saved. It was a driver problem due to a faulty network adapter driver. Anyway, thank you sincerely for all the help and time you have spent helping me fix my problem. :party:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i36GBNvidia 310m 1GB
Computer Manufacturer/Model Number
Asus K42JC
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3
Motherboard
Asus
Memory
6GB
Graphics Card(s)
Nvidia 310m 1GB
You're very welcome Gulag.

We're always pleased to help and even more pleased when people take the time to post back when and how their problem is solved as this information may help others in the same predicament.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Thank you for the advice seavixen32. Thanks to you my laptop (and my sanity) has been saved. It was a driver problem due to a faulty network adapter driver. Anyway, thank you sincerely for all the help and time you have spent helping me fix my problem. :party:

Did you give the man some REP?!!
 

My Computer My Computer

At a glance

Microsoft Windows 10 Home Build 15036Intel(R) Core(TM) i7-860 @ 2.80GHz4.00 GBNVIDIA GeForce GTX 750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower NZXT
OS
Microsoft Windows 10 Home Build 15036
CPU
Intel(R) Core(TM) i7-860 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55-UD3L
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 750
Sound Card
(1) Line 6 UX2 (2) Realtek High Definition Audio
Monitor(s) Displays
23" acer
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000AAKS-00D2B0 ATA Device (2) Seagate FreeAgent Go 250G USB Device
Cooling
Corsair H75 liquid cooler (Very easy to install, actually)
Internet Speed
60M cable modem-->Linksys E1200-->1Gbps net card
Browser
Chrome
Other Info
This is probably the longest I've ever had a Windows machine run without having to restore it to scratch. I'm used to restoring to "factory" about every 2 yrs. I've run with Win7 since new in 2009 and only recently (Nov, '14) restored to clean up the machine from all my 'xperimenting. LOL!! I may never need another machine.

Upgraded to 10 when it was still free, then installed 2017 update.
Indeed I did. And I also gave you some for reminding me.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i36GBNvidia 310m 1GB
Computer Manufacturer/Model Number
Asus K42JC
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3
Motherboard
Asus
Memory
6GB
Graphics Card(s)
Nvidia 310m 1GB
:geek:
 

My Computer My Computer

At a glance

Microsoft Windows 10 Home Build 15036Intel(R) Core(TM) i7-860 @ 2.80GHz4.00 GBNVIDIA GeForce GTX 750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower NZXT
OS
Microsoft Windows 10 Home Build 15036
CPU
Intel(R) Core(TM) i7-860 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. P55-UD3L
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 750
Sound Card
(1) Line 6 UX2 (2) Realtek High Definition Audio
Monitor(s) Displays
23" acer
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000AAKS-00D2B0 ATA Device (2) Seagate FreeAgent Go 250G USB Device
Cooling
Corsair H75 liquid cooler (Very easy to install, actually)
Internet Speed
60M cable modem-->Linksys E1200-->1Gbps net card
Browser
Chrome
Other Info
This is probably the longest I've ever had a Windows machine run without having to restore it to scratch. I'm used to restoring to "factory" about every 2 yrs. I've run with Win7 since new in 2009 and only recently (Nov, '14) restored to clean up the machine from all my 'xperimenting. LOL!! I may never need another machine.

Upgraded to 10 when it was still free, then installed 2017 update.
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