Windows 7 Laptop isn't working with external IBM e74 monitor.

[Tradjek Fate]

Hello,

Yesterday my new laptop arrived, Windows 7 (64-Bit) pre-installed, I've downloaded all the updates; there are no other issues with this computer.

The only problem I'm having has to do with the external monitor; it's a IBM (6332) E74 monitor. Windows 7 detects and correctly names the external monitor E74, but the monitor just flashes no signal. I also located and downloaded the the IBM E74 drivers .zip file, but Windows 7 , says it is already using the latest drivers and ignores them.

Any suggestions would be great, thanks.

 

[Bare Foot Kid]

Hello Tradjek Fate, welcome to Seven Forums!





When you say "detects and correctly names" do you mean in device manager or here, in the snip below?

click to enlarge

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[Tradjek Fate]

I mean in the "snip below"; Device manager shows two "Generic PnP Monitor". Also, I forgot to say it's a Acer Aspire 5534-1121 laptop.

 

[theog]

Do you have external monitor enable in BIOS?

 

[Tradjek Fate]

That's not a BIOS option.

 

[Bare Foot Kid]

... and there's no chance the monitor or cables are bad?

 

[Tradjek Fate]

No, the same monitor is now connected to a desktop computer, and working.