Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-4KFPV-X2G9G-WDDCP
Windows Product Key Hash: uTRAZe1Vb2AXoWPB2HsUiho238I=
Windows Product ID: 00371-OEM-9044675-37476
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {443BA590-0E48-4E1F-9F8F-AF96A9FBF34B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Seth\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{443BA590-0E48-4E1F-9F8F-AF96A9FBF34B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WDDCP</PKey><PID>00371-OEM-9044675-37476</PID><PIDType>3</PIDType><SID>S-1-5-21-2467563765-447062938-1869009075</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M3N78 PRO ACPI BIOS Revision 1402</Version><SMBIOSVersion major="2" minor="5"/><Date>20091204000000.000000+000</Date></BIOS><HWID>1B493507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
Error: 0x46
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:24:2014 03:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAIABAABAAIAAAAEAAAAAgABAAEAln0wkTyP9puEVkKZVhCWkt4GznA0pIIyAgczXc+qZvMgHtbH
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia ASUSACPI
FACP Nvidia ASUSACPI
HPET Nvidia ASUSACPI
MCFG Nvidia ASUSACPI
I ran (results below):
net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>net start sppsvc
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService
C:\Windows\system32>sc queryex sppsvc
SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 9096
FLAGS :
C:\Windows\system32>sc qprivs sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilege
C:\Windows\system32>sc qsidtype sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
SERVICE_SID_TYPE: UNRESTRICTED
C:\Windows\system32>sc sdshow sppsvc
D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
DWO;;;WD
)
I ran (results below):
REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY HKU\S-1-5-20\Environment
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList"
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>REG QUERY HKU
HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-21-2467563765-447062938-1869009075-1001
HKEY_USERS\S-1-5-21-2467563765-447062938-1869009075-1001_Classes
HKEY_USERS\S-1-5-18
C:\Windows\system32>REG QUERY HKU\S-1-5-20
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32>REG QUERY HKU\S-1-5-20\Environment
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
\ProfileList\S-1-5-20"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
ce
Flags REG_DWORD 0x0
State REG_DWORD 0x0
C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
\ProfileList"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
ProfilesDirectory REG_EXPAND_SZ %SystemDrive%\Users
Default REG_EXPAND_SZ %SystemDrive%\Users\Default
Public REG_EXPAND_SZ %SystemDrive%\Users\Public
ProgramData REG_EXPAND_SZ %SystemDrive%\ProgramData
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-18
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-19
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-2467563765-447062938-1869009075-1001
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-2467563765-447062938-1869009075-1003I keep getting a notification that tells me I need to reinstall windows and reverify.
Please help.
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- Windows 7 Professional x64
