Windows 7 not recognizing usb device

pplrelax

New member
Local time
10:23 PM
Messages
2
hello.
I purchased a drawing tablet that connects via USB to my windows 7 machine.

I installed the drivers and I see the proper ones on Device Manager.
Yet after it is installed, Windows 7 does an extra step and searches for the drivers.
It says that the drivers could not be found. But the drivers are installed. I am looking right at them.

I uninstalled that "unknown other device" manually from the device manager and restart the computer.

The device works. The computer recognizes the drawing tablet and it works for a little while.
But again, Windows 7 begins its automatic search thing. It does something that makes the tablet not work anymore.

I'm baffled on what it could be.
help :(
 

My Computer

OS
windows 7 home 64bit
Go to Start–>Search type in gpedit.msc
Click the file to open the Local Group Policy Editor and show Windows who is in control!!
You want to go here: Computer Configuration->Administrative Templates->System->Device Installation. Click on the subfolder Device Installation on the left and on the right side you will see the possible restrictions.
Right Click on Prevent Installation of Devices not described by other policy settings and edit this option, set it on ENABLED.
Reboot Windows and enjoy its inability to pollute your system with its standard driver, open gpedit.msc again and revert the change so you will be able to install your driver.

Let me know if this works. It'll stop Windows from auto installing drivers.
 

My Computer

Computer Manufacturer/Model Number
Alienware M14X
OS
Windows 8 Professional
CPU
3rd gen i7-3720QM
Motherboard
-
Memory
16GB Dual Channel DDR3 1600MHz
Graphics Card(s)
nVidia Geforce GT 650M 2GB GDDR5
Sound Card
Klipsch audio
Monitor(s) Displays
14.0"
Screen Resolution
High Def+ (900p/1600x900) with WLED backlight
Hard Drives
250G Samsung 840 Pro SSD
PSU
8 cell Li-ion
Keyboard
4-Zone, multi-color RGB, 82 key keyboard with AlienFX.
Other Info
Growing in due time.
gpedit.msc is not available in Win. 7 home version

I want to try what you told me but gpedit.msc isn't available.
Is there another way?
 

My Computer

OS
windows 7 home 64bit
Shoot, that's only available in 7 Pro. I'm sorry. I'll look into another option for you.
 

My Computer

Computer Manufacturer/Model Number
Alienware M14X
OS
Windows 8 Professional
CPU
3rd gen i7-3720QM
Motherboard
-
Memory
16GB Dual Channel DDR3 1600MHz
Graphics Card(s)
nVidia Geforce GT 650M 2GB GDDR5
Sound Card
Klipsch audio
Monitor(s) Displays
14.0"
Screen Resolution
High Def+ (900p/1600x900) with WLED backlight
Hard Drives
250G Samsung 840 Pro SSD
PSU
8 cell Li-ion
Keyboard
4-Zone, multi-color RGB, 82 key keyboard with AlienFX.
Other Info
Growing in due time.
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