Solved Windows 7 Premium 64 bit, reset to Basic

todd

New member
Local time
10:07 AM
Messages
13
Location
Las Vegas
Over the past several months have had issues with Nvidia and their 3d vision. In working with them, they gave me their link to their site to test the 3d. When I clicked on their link I immediately got a pop up window need to reconfigure Windows 7 to basic to operate properly for this site. Clicked ok. Now have lost much software associated with Premium. Including Aero, so now Nvidia does not work at all.
This just happened a couple days ago.
What is the best way to get back to the Windows 7 Premium? Can I just revert back the computer a few days ago?
A friend is coming by later today that knows much more about computers than I, he stated we might need to back up, loose everything, and reinstall Windows again. I really don't want to do that, really.
Thanks to all Todd
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
Right click on "computer"->properties. Somewhere on top it shows the windows version. What does it show?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
You can Uninstall 3d Vision from the Control Panel there should be two entries of it there ..

Under Programs and Features ...

Uninstall the Driver for your Graphics Card first ...


Maybe the best way would be to do a Restore point before you Installed the Software ...
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Windows 7 Home Premium.
Service Pack 1.
I suppose doing a restore point would be best. Unless anyone has anything else to say.
If my friend decided to uninstall Nvidia, I do have Revo uninstaller, to do a through job, or just doing a clean reinstall might be ok?
Thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
Windows 7 Home Premium.
Service Pack 1.
I suppose doing a restore point would be best. Unless anyone has anything else to say.
If my friend decided to uninstall Nvidia, I do have Revo uninstaller, to do a through job, or just doing a clean reinstall might be ok?
Thanks
So you still have win7 home premium!!!! Why do you say you have win7 basic???
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Because, such features as Aero, for Nvidia, is no longer available at this level. The Nvidia site stated computer reset to basic. Aero and other needed software, and hardware now not available.

By the way thanks for taking the time on this
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
Because, such features as Aero, for Nvidia, is no longer available at this level. The Nvidia site stated computer reset to basic. Aero and other needed software, and hardware now not available.
More things or programs lost? Give examples please
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
This computer is not that old, and have been going back and forth with Nvidia since last April, when they had a driver update, that evidently did not do very well, and their system has not worked properly since. To make a long story a bit shorter, everytime they give me a link and update, it only gets worse, up to a couple days ago, when their link wanted to reset everything, so that now nothing works.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
Again not that good on computers. I do know Areo, and Nvidia 3d is now totally inoperable. So I can, perhaps wrongfully, that anything associated with Premium, is disabled also.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
..... when their link wanted to reset everything, so that now nothing works.
"everything"? What's everything is this context? The win7 settings, the nvidia settings, or....?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It should just be your Graphics which is affected...
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I do know, need to try to reconnect 3d glasses each time the computer is turned on the past couple days. When I bring up the Nvidia control panel to run the glasses connection, it will not complete, stating do not have proper hardware. After many, many Nvidia clean reinstalls, might get past that part, then go to the Nvidia link to test, and now get Areo not activated, and need compatible hardware. You tube on their 3d videos also get statement need compatible software and hardware. I am probably missing a few steps or pop ups here. The Nvidia had a pop up, "needed to reconfigure Windows 7 back to basic to be compatible with this site". So that is why I believe I am at basic and not premium. Just want to get back to premium to be able to use all of its items.
Sorry to be so long, thanks again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
Might just be graphics, I know just enough about computers to be dangerous. All I have been doing the past several months is following what Nvidia has told me. Sometimes the person on the other end, states its an operating system issue, sometimes they state it is their update, sometimes they state need to download more software, so on and so on.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
I have seen a few instances of 3d vision wanting to Install in Firefox ..

If you have a Restore Point try that ...
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I do use Firefox. Since this latest event was just a couple days ago. When my friend gets here perhaps he can do a restore point for three days ago, and it will not affect anything. Then as stated earlier completely uninstall Nvidia and then reinstall again. And perhaps try the Windows 7 Repair software?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
And uninstall graphics drivers also?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
A Restore might just fix every thing back to normal ..

You should not need to Re-Install the Drivers ..
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I hope you are right. My friend should know how to do that.
I am glad I found this website, and all the assistance.
You are all great.
I will keep watching for more answers over the next hour or so.
If any of you should get to Las Vegas, I owe you all a meal on me!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
Thanks will take a look. By the way, it may be soon that this computer will be going to my wife, and I get a new one. Which graphics cards do all of you find best? The AMD or Nvidia. This past experience has not been great between me and Nvidia, but if all of you say stick with them I will. We both are not gamers, but enjoy the 3d video's we take on our 3d camcorder, and the other 3d content that is available.
Thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 64 bit
Motherboard
asus sabretooth 990sx
Memory
16 gb
Graphics Card(s)
Nvidia GTX 480
Hard Drives
125 gb ssd.
Browser
Firefox
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