Windows 7 PRO 32bit won't connect to wired network

[majica8]

Me again, so I know why the Windows 7 HP PC in my last thread won't connect to a wired network here at work, however I've just tried to connect this PC (which is running Windows 7 Professional 32 bit, 2.6Ghz Quad core, 4GB RAM (it's an Acer Veriton X275)) and I get the same stuff. It sees an unidentifed local area connection but it tells me there is no internet access and no network access.
Not only is this annoying, but having just got the company to spend over £450 on copies of Windows 7 Pro for 4 other PCs (as well as memory upgrades for 2) it's more than a little worrying!!

So, any idea why this Windows 7 PRO PC won't connect to a wired network? Server PC is running Windows Server 2000, coming through a Netgear switch. Speedy responses appreciated, I want to get this sorted ASAP.

 

[Martin Dendev]

Hi,

Maybe a bit stupid: but did you check that the cable itsself is doing well? If you're having an older office, you might have old network cables which don't fuction well anymore, even if they look OK.

Did you try to reset the switch or modem? And did you download the latest drivers for the Acer Veriton X275? Maybe it's a compatibility problem...

Grtz,
Martin

 

[majica8]

The cables work perfectly with the PC that it's currently connected to so I wouldn't imagine that there is a problem there.
AFAIK the PC itself is all up to date, when I look in the properties of the ethernet adaptor it says it's working fine. When I look for a driver update through Device manager it doesn't find anything. It's had all the updates for Windows that it finds.

I haven't reset the switch or looked for updated drivers for that, to be honest I kind of don't want to risk it right at this moment, if anything went wrong and we couldn't get the network back no one here could do any work, orders couldn't be shipped out etc. Plus the way it's set up is awkward. That's either a last resort or something I'd have to do at the end of the day/over the weekend.

We are getting a new server PC at some point but no fixed date. I may just suggest waiting until then, at the very least I'd have professional help then (my brother works with this stuff everyday)