Windows 7 Pro x64 Freezes at Startup/Shutdown

[MarcSuben]

Hello,

I am running a Lenovo Thinkpad T61 Laptop with Intel Core 2 Duo CPU T7800, @ 2.60 GHz, 4 GB RAM, NVidia Quadro 140M, SoundMax Integrated HD digital Audio, Bluetooth.

I recently swapped the deliverd hard drive to a Seagate 250GB 7200 RPM drive, and loaded Windows 7 Pro 64 bit.

I am running Norton 360 4.3.0.5, PCTools Spyware Doctor 7.0.0.514, Microsoft Office 2007, Quickbooks Pro 2010, Quicken 2010, and other applications.

Since I did this rebuild, I have noticed some random freezing. Particularly when I boot up, and do not use the computer for a few minutes. In other words, I power on the computer, it goes to the login screen, I login, and walk away for a few minutes. When I return...the computer is frozen. Interestingly, if I don't walk away, and begin to use the computer right away, it works fine, stays fine, and is very stable.

Sometimes it will freeze upon shutdown, and I will have to hard power button off.

I run through all of my drivers, and have updated as needed. I have also turned off some of the Startup Services, like Google updater and some of the Lenovo Tools stuff.

I am wondering if anyone has any insights into any of this. I am beginning to consider switching to Apple....

I am seeing the following critical errors (checked the log for the past 24 hours):

• Bonjour Service, Event ID 100
• Application Hang, Event ID 1002
• Quickbooks, Event ID 4
• VSS, Event ID 8194

Any other insights would be greatly appreciated.


Thanks for any responses.

Marc

 

[zigzag3143]

Hello,

I am running a Lenovo Thinkpad T61 Laptop with Intel Core 2 Duo CPU T7800, @ 2.60 GHz, 4 GB RAM, NVidia Quadro 140M, SoundMax Integrated HD digital Audio, Bluetooth.

I recently swapped the deliverd hard drive to a Seagate 250GB 7200 RPM drive, and loaded Windows 7 Pro 64 bit.

I am running Norton 360 4.3.0.5, PCTools Spyware Doctor 7.0.0.514, Microsoft Office 2007, Quickbooks Pro 2010, Quicken 2010, and other applications.

Since I did this rebuild, I have noticed some random freezing. Particularly when I boot up, and do not use the computer for a few minutes. In other words, I power on the computer, it goes to the login screen, I login, and walk away for a few minutes. When I return...the computer is frozen. Interestingly, if I don't walk away, and begin to use the computer right away, it works fine, stays fine, and is very stable.

Sometimes it will freeze upon shutdown, and I will have to hard power button off.

I run through all of my drivers, and have updated as needed. I have also turned off some of the Startup Services, like Google updater and some of the Lenovo Tools stuff.

I am wondering if anyone has any insights into any of this. I am beginning to consider switching to Apple....

I am seeing the following critical errors (checked the log for the past 24 hours):

• Bonjour Service, Event ID 100
• Application Hang, Event ID 1002
• Quickbooks, Event ID 4
• VSS, Event ID 8194

Any other insights would be greatly appreciated.


Thanks for any responses.

Marc

Sorry Marc but no DMP files included

Try This method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

 

[MarcSuben]

Have just looked throughout my system, including Windows directory...no MiniDump files or logs located.

Please explain further.


Thanks,

Marc

 

[MarcSuben]

No Mini Dump Files Located on System

As I indicated, I have not uncovered any .dmp files on my system. When I explore the Event Viewer, I am not seeing anything other than what I have already explained.

Is there anything else that I can do regarding solving these problems?

Apple is starting to look very appealing.

Please help.

Thanks,

Marc