Windows 7 Service Pack 1 - FAIL

swimboycdf

New member
Local time
10:11 PM
Messages
8
Hi all,

Attachments as per instructions. Help! :D
 

Attachments

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi. Thanks for checking through the logs. Have downloaded and run the standalone update but it is still failing...
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit
Unusual - please post a new CBS.log file, and the C:\Windows\windowsupdate.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here you go. Thanks for helping!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit
Hmmm - I think I see what's happened.

Now all I have to do is work out how to deal with it!

Back when I can get to it - shout if you haven't heard in 48 hours... ;)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Much appreciated! :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit
Note that it's wise to disable any and all anti-virus protection you may have as that is a prime cause for a service pack installation failure.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
run a hard drive check to check for corrupt windows components
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell,Samsung,Compaq,oracle virtualbox
OS
Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
CPU
not sure
Motherboard
not sure
Memory
2.00GB
Graphics Card(s)
intel inside pentium 4,Vision AMD
Monitor(s) Displays
MAG Innovision
Keyboard
onn RF wireless
Mouse
onn RF wireless
Antivirus
Avast!
Browser
Google Chrome
Thanks both!

I did try allowing the update to install without AV enabled and got the same thing. :(

I ran the SFC /Scannow prior to posting or are you referring to another hard drive/windows check?

Cheers
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit
The 'hard drive check' is actually a CHKDSK /R - but I'd hold off on that until I can delve a little deeper into what I saw earlier (running CHKDSK on a potentially dodgy drive can cause it to fail catastrophically ).
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I am referring to hard drive check

C:\windows drive>properties>tools>check volume for errors

usually it will scan on reboot
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell,Samsung,Compaq,oracle virtualbox
OS
Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
CPU
not sure
Motherboard
not sure
Memory
2.00GB
Graphics Card(s)
intel inside pentium 4,Vision AMD
Monitor(s) Displays
MAG Innovision
Keyboard
onn RF wireless
Mouse
onn RF wireless
Antivirus
Avast!
Browser
Google Chrome
Thanks for the link! Just to update you:

Opt1 I completed but I believe I already did this prior to posting. No joy
Opt2 I couldn't find the RAST update. Followed the link to install whcih it allowed me to do. Restarted and re-tried but still no joy
Opt3 Am having problems finding the offending package in the system event viewer order to remove. Will continue with this one.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit
You're very unlikely to have a problem with the RSAT tools - they are fairly specialist beasts, and you'd almost certainly know if you'd installed a Beta version.

Post the logs - I'll take a look...
Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Cheers! I am back at the weekend so will get back on it then! Thanks for persisting! :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit
Here ya go. Cheers :)
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspie E15
OS
Windows 7 Ultimate 64 bit
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