Solved Windows 7 Service Pack 1 install error 8024200d

maltr

New member
Local time
7:07 PM
Messages
7
Hi,

I already tried installing different tools (Fixits, Tool System Update Readiness etc.) from Microsoft Knowledge Base - none of them worked.

It neither installs with Windows Update nor with downloading the update manually.

I use windows 7 professional 64bit.

Hope anyone can help because I am at the end of my wisdom :(

Thanks a lot for your help!
 

My Computer My Computer

Computer type
Laptop
OS
Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1631
Memory
8,00 GB
Graphics Card(s)
NVIDIA Quadro 2000M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) SAMSUNG SSD 830 Series (2)

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thank you for your answer.

System Readyness tool installed.

SFC /scannow hasn't found any integrity violations.

the zipped CBS log might be to large (like 40 MB) - when I try to upload it it gives me an error. Is there any other way to upload it (or to compress it further - it seems like the max. allowed is 8 mb)

The system is an HP Elite Notebook - a few years old (i7-2670QM @ 2.2GHz, 8 GB Ram, 250 GB SSD)

Thank you.
 

My Computer My Computer

Computer type
Laptop
OS
Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1631
Memory
8,00 GB
Graphics Card(s)
NVIDIA Quadro 2000M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) SAMSUNG SSD 830 Series (2)
Save your logs and wait for Noel and he will tell you exactly how he wants large files downloaded to the forum.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer My Computer

Computer type
Laptop
OS
Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1631
Memory
8,00 GB
Graphics Card(s)
NVIDIA Quadro 2000M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) SAMSUNG SSD 830 Series (2)
The SFC scan results stop in the early stages of the scan - either because you didn't wait for it to complete, or because it crashed.
Please do another SFC /SCANNOW, and reboot before posting a new set of logs.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

Attachments

My Computer My Computer

Computer type
Laptop
OS
Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1631
Memory
8,00 GB
Graphics Card(s)
NVIDIA Quadro 2000M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) SAMSUNG SSD 830 Series (2)
the SFC scan is clear - and complete this time :)
Please post your CheckSUR.log file, and the C:\Windows\windowsupdate.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Dear Noel,

Thank you - attached you find the two files.

Best
 

Attachments

My Computer My Computer

Computer type
Laptop
OS
Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1631
Memory
8,00 GB
Graphics Card(s)
NVIDIA Quadro 2000M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) SAMSUNG SSD 830 Series (2)
Here's the critical error sequence, I think...
Code:
2015-08-04	14:43:22:274	15900	30f4	Handler	Starting install of CBS update F9164872-3E27-4410-B4FC-038814549BB1
2015-08-04	14:43:22:654	15900	30f4	Handler	CBS package identity: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
2015-08-04	14:43:22:655	15900	30f4	Handler	Installing express with source=C:\Windows\SoftwareDistribution\Download\433767575943dacb697ee0558fc08c06, workingdir=C:\Windows\SoftwareDistribution\Download\433767575943dacb697ee0558fc08c06
2015-08-04	14:46:16:118	15900	13b4	Handler	WARNING: CBS called ResolveSource
2015-08-04	14:46:20:797	15900	13b4	Handler	FATAL: CBS called Error with 0x800f081f, 
2015-08-04	14:46:20:797	15900	30f4	Handler	FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8024200d
2015-08-04	14:46:20:797	1396	3f3c	AU	>>##  RESUMED  ## AU: Installing update [UpdateId = {5DA03162-868E-4567-80A2-D046B3FB1B09}]
2015-08-04	14:46:20:798	15900	30f4	Handler	:::::::::
2015-08-04	14:46:20:798	1396	3f3c	AU	  # WARNING: Install failed, error = 0x8024200D / 0x8024200D

Open an Elevated Command Prompt, and run the following command

dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514

WAIT until it's completed, then reboot, and try again.

(That command is all one line! - use copy/paste to avoid errors)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you Layback Bear for the introduction and THANK you NoelDP for the solution for this problem that has annoyed me for such a long time!
 

My Computer My Computer

Computer type
Laptop
OS
Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1631
Memory
8,00 GB
Graphics Card(s)
NVIDIA Quadro 2000M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) SAMSUNG SSD 830 Series (2)
It worked then??
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I'm kind of a set up man but Noel does the magic.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
yes - your solution solved the problem perfectly! Thanks!

now just 173 updates, 1.5 gb and what looks like it is going to be 15 hours more and the system is up2date ;)
 

My Computer My Computer

Computer type
Laptop
OS
Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1631
Memory
8,00 GB
Graphics Card(s)
NVIDIA Quadro 2000M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) SAMSUNG SSD 830 Series (2)
Good luck!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP's solution worked here to for error 0x800f081f and error 0x8024200d on KB3071756. Thank you!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Starter SP1
CPU
Atom N455
Memory
2GB
Back
Top