Windows 7 Ultimate 64 Bit Acer aspire 5733 Plugged IN but no charge

Thewierd1

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Hello all this is my first post on these forums, and hope you guys can help.

My cousins laptop had some issues with the os, so I installed windows 7 ultimate 64-Bit, but the issue is when I plug it in it will not charge, the battery LED says it is but the battery icon says it isn't.
Or sometimes it says its plugged in (The icon) for only a while then it says its unplugged, once I re plug it it will back to say its charging and then so on.
It actually says its charging and have done the power button hold, the Microsoft ACAPI thing in the Device Manager and nothing works. I have no clue what this is and if there is something that could help.
Thanks for the help and If you need more details feel free to ask.
 

My Computer My Computer

At a glance

Windows 7 Ultimate, 64-bitIntel Core 2 Duo 3.00Ghz8GB (4x2GB)1Gb Nvidia 550 GTX TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate, 64-bit
CPU
Intel Core 2 Duo 3.00Ghz
Motherboard
Intel
Memory
8GB (4x2GB)
Graphics Card(s)
1Gb Nvidia 550 GTX TI
Monitor(s) Displays
Acer 17", Samsung 22", Samsung 32" Smart TV
Hard Drives
Western Digital 500 GB and 250 GB
PSU
525W Coolermaster
Case
Cooler Master Scout (red)
Cooling
2 120mm fans (1 red glow), 2 140mm fans (1 Red glow)
Keyboard
Crappy dell one - Im too cheap for a fancy gaming one
Mouse
Too cheap for a great mouse as well :P
Antivirus
AVG
Browser
Google Chrome

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Thanks for your reply! Ok got the report, and it says its not plugged in but it is. And its nothing to do with cable connections because it will recognize the cable being plugged in for about 3 minutes.
Oh and the computer is 2 years old I think.
Also how shall I upload the Energy results, the forum wont let me upload the HTML file.
 

My Computer My Computer

At a glance

Windows 7 Ultimate, 64-bitIntel Core 2 Duo 3.00Ghz8GB (4x2GB)1Gb Nvidia 550 GTX TI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate, 64-bit
CPU
Intel Core 2 Duo 3.00Ghz
Motherboard
Intel
Memory
8GB (4x2GB)
Graphics Card(s)
1Gb Nvidia 550 GTX TI
Monitor(s) Displays
Acer 17", Samsung 22", Samsung 32" Smart TV
Hard Drives
Western Digital 500 GB and 250 GB
PSU
525W Coolermaster
Case
Cooler Master Scout (red)
Cooling
2 120mm fans (1 red glow), 2 140mm fans (1 Red glow)
Keyboard
Crappy dell one - Im too cheap for a fancy gaming one
Mouse
Too cheap for a great mouse as well :P
Antivirus
AVG
Browser
Google Chrome
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