windows 7 ultimate boot up problems

[braddersz]

ok started safe mode with command prompt


this is the last line before it goes blank

loaded: \windows\system32\drivers\disk.sys

it sits on this line for about a minute.

and the hdd is still flashing as thou it,s doing somthing

and the cursor still moves so it has not crashed.

I'd suggest we scan the HDD for errors using the manufactures Hard Disc Tools. Any idea what make the hard drive is? Example: Western digital?

 

[zaragon]

no still no luck.

i got this terrible feeling you were right about being a faulty hdd

 

[braddersz]

no still no luck.

i got this terrible feeling you were right about being a faulty hdd

Don't panic. Theres still a couple of things we can try.

We could try run a chkdsk in command prompt. this will check the hard drive for bad sectors, If it locates bad sectors, it will attempt to recover the data and move it to another working sector.

Id highly suggest that we scan the drive for errors though. But we need to know the make of the Hard drive?.

 

[Parman]

First we have to get you into and OS.

Download http://www.hirensbootcd.org/files/Hirens.BootCD.15.1.zip

You can burn the ISO to a disk

You can also boot from a usb flash drive Universal USB Installer – Easy as 1 2 3 | USB Pen Drive Linux or Hiren's BootCD From USB Flash Drive (Pen Drive) » www.hiren.info

Once that is complete boot into mini xp. post a screen shot of windows explorer.

 

[zaragon]

it, sata 64mb cache a western digital 2 tb

 

[zaragon]

i have burnt the file to dvd disk.

i,m affraid you will have to explaine to me step by step as my brother was the computer expert not me sorry

 

[gregrocker]

Boot and run an extended scan with http://support.wdc.com/product/download.asp?groupid=605&sid=30&lang=enSeagate Seatools
This will tell you the condition of the HD, perhaps even fix bad sectors.

If HD is intact then work through the steps for Troubleshooting Windows 7 Failure to Start.
When you do the disinfection you'll find out if a disk is bootable. If not use the flash stick options given. Report back results for additional steps.

Note that at any point you can rescue the data by skipping to Step 9, then boot the installer to Clean Reinstall - Factory OEM Windows 7 to get a fresh start.

 

[zaragon]

he was very good with computers,

he wrote the software for the HSBC bank and done some of the graphic development for two of the final fantasy games he was also a pc engineer for IBM and a lecturer

 

[braddersz]

Boot and run an extended scan with Data Lifeguard Diagnostic for DOS (CD).
This will tell you the condition of the HD, perhaps even fix bad sectors.

If HD is intact then work through the steps for Troubleshooting Windows 7 Failure to Start.
When you do the disinfection you'll find out if a disk is bootable. If not use the flash stick options given. Report back results for additional steps.

Note that at any point you can rescue the data by skipping to Step 9, then boot the installer to Clean Reinstall - Factory OEM Windows 7 to get a fresh start.

In additon to this.

Run a quick test first.

Then run a full Disc test.

 

[zaragon]

can not get the disk to run after i have asked it to boot from cd drive with diags on.

i unzipped the file and put it on a disk

 

[zaragon]

i unzipped the file and then burnt it to disk

 

[braddersz]

I think you need to burn the programme to an ISO, so it will boot from disc. Although i'm not sure. This isn't my area. Perhaps someone else can help with this step?.

 

[braddersz]

I think Greggrocker can help with this?

 

[gregrocker]

Incompetents at WD have the Data Lifeguard download link malfunctioning again.

We need to find a good all-purpose HD diagnostics/repair scan to recommend without having to fall back on companies that have their diagnostics download go haywire for another year before they realize it.

Meanwhile I'd use Seagate Seatools DOS ISO version burned to CD using Windows Image Burner.

You can also use Partition Wizard bootable CD to Partition Wizard Check File System and Partition Wizard Partition surface test then also have it available for the steps requiring it in Troubleshooting Windows 7 Failure to Start

 

[Parman]

I'm leaving this to greg is a pro will get you up and running in no time. Good luck.

 

[zaragon]

thanks all the same for your help

 

[zaragon]

i wouldn,t know how to do that without help gregrocker

 

[gregrocker]

Download the Partition Wizard boot disk
at bottom of downloads list. This will be an ISO file.

Rightclick on the ISO file and choose Open With Windows Image Burner.

Burn to a new good quality CD.

Now boot the CD to Partition Wizard Check File System on each partition, then Partition Wizard Partition surface test to see the condition of your HD. Are there errors in file system, or red blocks showing bad sectors of the HD surface?

 

[braddersz]

i wouldn,t know how to do that without help gregrocker

how are you getting on ?.

 

[zaragon]

do i put it in and boot from the dvd drive?