Solved Windows 7 Ultimate x64 BSOD Code: 124

[controlguy]

I randomly get BSOD 124, usually happens when running charting software. Today’s BSOD happened after about nine hours. Majority of that time I had some charting software (NinjaTrader) running and was surfing the web. While surfing the web I clicked on a video and bam got a shutdown. I did get a BSOD of a “F4” earlier in the week, which I believe is a Hard Drive error. There is no record of it I assume since the hard drive was not active. The system was not idle or coming back from a sleep when it crashed. It happened when I turned on the computer and started loading programs. I currently have a Crucial SSD MX100 256GB running at the latest firmware. I ordered a Samsung SSD 840 Pro 256GB for swapping out the MX100.

Intel Diagnostic Tool Burn-In Test: Passed (WITH WARNING expected freq: 4.0 detected freq. 4.4)
Memtest86+: No errors after running test for 5 hours (4-6 passes)
Prime95: Unable to run. Read somewhere doesn’t work well with i7-4790K. Just shuts computer down no BSOD.

12/1/14
Uninstalled Malwarebytes
Replaced SATA controller driver from Intel 9 to Standard
Uninstalled easy tune
Uninstalled killer networks
12/2/14
Repositioned RAM cards on memory slots 1/3 to 1/2
ran sfc /scannow found and repaired errors
increased fans to performance mode in Corsair Link
12/4/14
Disabled Intel Turbo Boost in Bios

Specs:
CPU: Intel i7-4790K Haswell LGA1150 (No Overclocking)
MB: GIGABYTE GA-Z97X-UD5H-BK
Video Card: ASUS GT640-2GD3 GeForce GT 640
PSU: CORSAIR AX series AX860 860W
RAM: CORSAIR Vengeance 8GB CMZ8GX3M1A1600C10 (Qty. 2)
HDD: Crucial MX100 CT256MX100SSD
Cooling: CORSAIR Hydro Series H100i
Keyboard: Corsair Vengeance K95
Mouse: Corsair Vengeance M95
Computer built August 2014.

Acronis 2014 installed.

[FONT=&quot]Hope someone can help. Thanks in advance.[/FONT]

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e58c028, bf800000, 200401}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

Likely a hardware error from the 0x124 bugcheck.

Intel Diagnostic Tool Burn-In Test: Passed (WITH WARNING expected freq: 4.0 detected freq. 4.4)
Prime95: Unable to run. Read somewhere doesn’t work well with i7-4790K. Just shuts computer down no BSOD.

The above points to some significant issues, possibly CPU.

Uninstall all Gigabyte applications/utilities. Reset all overclocks to default values, then run the Standard Test in IBT, and post back the results.

http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

 

[controlguy]

GIGABYTE GA-Z97X-UD5H-BK / i7-4790K Issues

Thanks Golden for your response.

First, in the Bios I selected "Load Optimized Defaults". Second, I removed all Gigabyte Software. Finally, I ran the IntelBurnTest and successfully passed. One thing that did concern me was the high core temps (90+ C) during testing. It would spike up right away. Tcase for i7-4790K is 72.72C. I see others have also had trouble with high temps and seems to be widespread. The "optimized defaults" bios settings are incorrect. I'm gonna focus on controlling the high temperatures. Using Intel XTU too modify settings as recommended by ken-intel. Gonna require some tweaking. Will report back my findings.

Thanks.

View attachment 342306

View attachment 342307

View attachment 342308

 

[Golden]

I'm surprised that its so high using the H100i. How long has the CPU been in the system? What thermal paste was used?

 

[controlguy]

Everything was assembled together back in August 2014.

H100i comes pre-applied with thermal paste so didn't put any. I attached a link for others in case they are experiencing same problem. Never had to tweak settings before since I never overclock or ever wanted to. Hopefully Gigabyte releases a firmware update. Some users also have reported RMAing the chip and that a replacement chip has worked better. I wonder if there is a way to get Batch Number and other info from the chip without having to remove the pump off of the chip.


Troubleshooting Intel® Core™ i7-4790K / i5-4690K overheating


https://communities.intel.com/docs/DOC-23517

 

[controlguy]

Intel Turbo Boost Technology Disabled

I tried messing around with the Turbo Boost Settings in XTU and could not lower my temperatures. I decided to disable the Intel Turbo Boost. My temperatures are doing better when using IntelBurnTest Standard Test. I will continue to monitor the stability of the system (BSODs).

View attachment 342311

 

[xuletzu]

Hi
I have the same error 0X00000124, please can you help me please?
I upload the files in this post.
Thank you!

 

[Golden]

Hi
I have the same error 0X00000124, please can you help me please?
I upload the files in this post.
Thank you!

No...make your own thread.

 

[controlguy]

Just wanted to update:

My system has been running without a single BSOD since I made modifications by upgrading Firmware and Disabling Intel Turbo Boost.

I would recommend the following if anybody also experiencing Stop: 124 with the same processor and motherboard that I have.

Firmware F6: High Temperatures with Turbo Boost Enabled or Disabled
Firmware F7e: High Temperatures with Turbo Boost Enabled. No High Temperatures with Turbo Boost Disabled.
Firmware F7f: High Temperatures with Turbo Boost Enabled or Disabled.

The extreme temperatures would experience when Stress Testing in IntelBurnTest "standard"

To continue testing going to leave computer running for a couple of days. At the time of this post, computer has been "On" for 18 hours and using Firmware F7e. Also, I have not swapped out the Crucial MX100 as Golden determined the bug possibly happening cause of CPU.

 

[Air240X99]

You sure you have that h100i mounted correctly? I'm running the same cooler, and I just ran the burn-in test, and my highest temps were 53C

 

[controlguy]

I'm sure I have it mounted correctly. I plan to look at the cooler as my next step, but right now just want to see how well the system does with BSODs. Right now I don't have any thermal paste to reapply just to verify. I did read some other H100i users had to install some washers for better contact with pump. I configured (Corsair Link) the fans between performance and quiet mode and they both did just as well in temperature. So I decided to leave in quiet mode. My other workstation also has a H100i and that one does not give me any trouble whatsoever.

I want to give about another week if all looks good gonna purchase some thermal paste. Any specific thermal paste you recommend for this specific cooler? I believe the H100i comes with a thermal tape.

 

[Golden]

I would recommend monitoring for now without making other changes. If you do decide to go ahead with new TPM, Artic Silver is well regarded.

 

[Air240X99]

I'm sure I have it mounted correctly. I plan to look at the cooler as my next step, but right now just want to see how well the system does with BSODs. Right now I don't have any thermal paste to reapply just to verify. I did read some other H100i users had to install some washers for better contact with pump. I configured (Corsair Link) the fans between performance and quiet mode and they both did just as well in temperature. So I decided to leave in quiet mode. My other workstation also has a H100i and that one does not give me any trouble whatsoever.

I want to give about another week if all looks good gonna purchase some thermal paste. Any specific thermal paste you recommend for this specific cooler? I believe the H100i comes with a thermal tape.

Are you sure the pump is circulating? Do you have it hooked up both with the power and USB cables?

I used the paste that was included, but Artic Silver 5 is one of my favorites.

 

[controlguy]

Final update: Computer has been running stable for 4 days continuously. I'm happy that there are no more BSODs. I can now use this computer without having to worry about it crashing. At this point I'm not going to tinker with anything else. I'm going to leave the cooling as is. Thank you Golden for your assistance. Thanks Air240X99 for your input.

Resolution: Tried different firmware updates. The one that worked for me was F6e and disabling Intel Turbo Boost. I also left the Gigabyte utilities uninstalled.

 

[Golden]