Windows 7 Updates refusing to install. Error Code ; 0X8007371B

[EuanM]

Hello,


For the past few weeks I have not been able to update Windows and I keep getting the same Error Code ; 0x8007371B. The updates will download but the installation process seems to be blocked. I have run an SFC/Scan which was clear and have also run virus/malware checks which were also clear. I have downloaded and installed the SURT which installed KB947821 but the problem with installing updates persists.



I have also tried renaming the Software Distribution Folder via CMD but get the message 'Access is denied'. I have three CAB folders on my system - CAB, CAB2 and CAB.old. I suspect there may be a corrupted file somewhere but I really don't know what to do to keep my system up to date. My computer is working fine otherwise so I would rather not have to undertake a clean Windows installation. If anyone could oofer some suggestions as to how to fix this then I would be SO grateful.



Thanks in advance for any assistance. I am attaching my zipped CBS folder. I couldn't access the CBS file even with Admin permission "Access Denied" and it is too big to upload but I'm hoping that there is enough information here.


Thanks again,


Euan

 

[Roderunner]

Hi Euan, this worked for me but did not last.
-
Stop the Windows Update service in Services.
Delete all files and subfolders in C:\Windows\SoftwareDistribution.
Restart the Windows Update service. Try Windows Update again.

 

[EuanM]

Hi, Thanks for your reply. Did the problem return after applying those fixs?

Euan

 

[Roderunner]

Not for a few weeks. So I did a W7 upgrade install using a Win7 disc with SP1 installed.

 

[SIW2]

For a repair install ( also called upgrade install):

You can get the win7 iso from here. Ultimate is easiest.
Techbench

Unlock all editions by using
View attachment eicfg_removal_utility.zip