Solved Windows 7 Upgrade - Product Key Issue

jcaswell

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A couple of years ago I purchased a Windows 7 Upgrade DVD and License to upgrade my Vista machine. That went fine, but I needed to carry out a clean reinstall of the OS onto the upgraded laptop. It all went well until I was asked for the Product Key, which I have and I entered - it failed.

Having carried out some research, it is obvious now that I cannot do this because it is expecting an old version of the OS to upgrade. Is there some way that I can retro-fit this (I cannot reinstall Vista as it was OEM)? I am happy to buy a licence if need be, but I hope that thare is a cheaper way around it.
 

My Computer My Computer

Computer Manufacturer/Model Number
Assembled system based around an ASUS Motherboard
OS
Windows 7 Home Premium 64 bit
CPU
AMD 760G
Motherboard
ASUS M5A78L
Memory
4GB
Graphics Card(s)
As installed on motherboard
Sound Card
As installed on motherboard
Monitor(s) Displays
HP x1907v
Screen Resolution
1440 x 900
Hard Drives
Samsung HD 154UI ATA Device (1.5TB)
Seagate FA goFlex Desk USB Device
PSU
As fitted in case
Cooling
As supplied by manufacturer
Keyboard
Logitech
Mouse
Logitech
Internet Speed
8MBS
There is a workaround, but it involves a bit of work.

Carry out a clean install of Windows 7 with your upgrade DVD, but DON'T enter the product key when asked.

Complete the installation, reboot, and then carry out another clean install with the same upgrade disc.

This time, enter the product key when prompted. Windows will recognise the fact that you've already installed the operating system and will use that as the confirmation needed to ascertain you have a system that qualifies the use of your upgrade disc.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
seavixen - thank you - how I wish that I had known that before I spent 3 hours applying 110 upgrades in the expectation that I could do it then!!! ;-)

I will reload and reapply the upgrades - tomorrow.
 

My Computer My Computer

Computer Manufacturer/Model Number
Assembled system based around an ASUS Motherboard
OS
Windows 7 Home Premium 64 bit
CPU
AMD 760G
Motherboard
ASUS M5A78L
Memory
4GB
Graphics Card(s)
As installed on motherboard
Sound Card
As installed on motherboard
Monitor(s) Displays
HP x1907v
Screen Resolution
1440 x 900
Hard Drives
Samsung HD 154UI ATA Device (1.5TB)
Seagate FA goFlex Desk USB Device
PSU
As fitted in case
Cooling
As supplied by manufacturer
Keyboard
Logitech
Mouse
Logitech
Internet Speed
8MBS
You're very welcome.

Post back if you're still having problems.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
It is also possible to use telephone activation, then explain the situation to an operator, and request an over-ride code. The response from MS does seem to depend on which side of bed the oprator got out of that morning, so be as nice as you can! :)

telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

Once activation is complete, and before you let the operator off the hook, go to the validation website at www.microsoft.com/genuine/validate and check that everything is OK.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you both. I think that it is OK following seavixen32's information. However - is there some way that I can confirm that the product key has taken, and I am not running in the 30 days grace period (or whatever I get)?
 

My Computer My Computer

Computer Manufacturer/Model Number
Assembled system based around an ASUS Motherboard
OS
Windows 7 Home Premium 64 bit
CPU
AMD 760G
Motherboard
ASUS M5A78L
Memory
4GB
Graphics Card(s)
As installed on motherboard
Sound Card
As installed on motherboard
Monitor(s) Displays
HP x1907v
Screen Resolution
1440 x 900
Hard Drives
Samsung HD 154UI ATA Device (1.5TB)
Seagate FA goFlex Desk USB Device
PSU
As fitted in case
Cooling
As supplied by manufacturer
Keyboard
Logitech
Mouse
Logitech
Internet Speed
8MBS
Thank you both. I think that it is OK following seavixen32's information. However - is there some way that I can confirm that the product key has taken, and I am not running in the 30 days grace period (or whatever I get)?

Just click Start and right-click Computer then click Properties.

You'll see Windows Activation at the bottom of the window, which tells you whether your system is activated or not.

It should activate automatically within three days, but if it doesn't just follow the advice given by Noel.

Noel mentioned validation, which is slightly different to activation.

Activation confirms that your product key is genuine and takes place after installation of the operating system, whilst validation checks that you are not using pirated software and can take place at any time as a background check by Microsoft.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
That'd work:)

or you could run the MGADiag tool, and look for the License Status: Licensed line.
If it's still in the Grace period, it'll tell you there how long you have left, instead of saying 'Licensed'
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OSInfo Script

dont know if this is of any use to you or anyone, but
Here's a nice little VBS Script, tells you some basic OS and Licence Information, product key etc.

just click it to run it, two little windows will open and tell you the system info
it should run on xp, vista, win7, and server editions


also there are four different ways of fresh installing a upgrade licence
read here
Link: http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html
 

Attachments

My Computer My Computer

OS
windows 7
CPU
pentium E6300
Motherboard
GA-EP31-DS3L
Memory
Kingston
Graphics Card(s)
geforce 9400 gt 1ghz super
Thank you all very much - challenge resolved
 

My Computer My Computer

Computer Manufacturer/Model Number
Assembled system based around an ASUS Motherboard
OS
Windows 7 Home Premium 64 bit
CPU
AMD 760G
Motherboard
ASUS M5A78L
Memory
4GB
Graphics Card(s)
As installed on motherboard
Sound Card
As installed on motherboard
Monitor(s) Displays
HP x1907v
Screen Resolution
1440 x 900
Hard Drives
Samsung HD 154UI ATA Device (1.5TB)
Seagate FA goFlex Desk USB Device
PSU
As fitted in case
Cooling
As supplied by manufacturer
Keyboard
Logitech
Mouse
Logitech
Internet Speed
8MBS
You're very welcome and thanks for updating us.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
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