Solved Windows 7: USB install - a required cd/dvd drive device driver is miss

huntsin2

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Hi,

I have a known working image of Windows 7 on a flash drive.

However, if trying to install Windows 7 by booting from the flash drive I get "a required cd/dvd drive device driver is missing usb"

I have tried removing and reinserting the usb.

I found a link https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

that is supposed to put the drivers for usb 3.0 in the installation files. That did not work.

I have tried downloading the usb files from the manufacturer Acer for usb 3.0 and then navigating to them via browse and found files that showed up, but that did not work.

I also tried installing drivers for AHCI, CardReader, Chipset by clicking browse and navigating to the hard drive. All to no avail.

I am now going to see if putting the USB driver files on the flash drive will work. Would this make a difference? And should I potentially try this with the other driver files as well?

Any thoughts or suggestions would be appreciated.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 150...6GBIntel HD Graphics 3000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium SP1
CPU
Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 1500 Mhz 2 Cores
Motherboard
Aspire M5-481T
Memory
6GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
WDC WD5000LPVT-22G33T0
Antivirus
Kaspersky
Browser
Chrome
Why can`t you install with a DVD ?

Another laptop without an optical drive ?

What system was on it ?
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Hi AddRAM,

I am just trying to test it on my computer just in case I need to use it on a different computer.

It works from a DVD drive.

I currently have Windows 7 Home Premium with SP1 on this laptop.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 150...6GBIntel HD Graphics 3000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium SP1
CPU
Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 1500 Mhz 2 Cores
Motherboard
Aspire M5-481T
Memory
6GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
WDC WD5000LPVT-22G33T0
Antivirus
Kaspersky
Browser
Chrome
What program did you use to put the iso file on the usb stick ?

Use Rufus and try again.

https://rufus.akeo.ie/

And where did the iso file come from.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Ok, I was just reading the read me information for the USB 3.0 drivers that I downloaded from acer. It says that the drivers are only to be used on operating systems that are already installed. So that is why they weren't working for me.

I was also chatting with someone with intel to see if they could help me with because they have drivers to download. However, they said that this is something that the manufacturer; Acer in this case should help me with.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 150...6GBIntel HD Graphics 3000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium SP1
CPU
Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 1500 Mhz 2 Cores
Motherboard
Aspire M5-481T
Memory
6GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
WDC WD5000LPVT-22G33T0
Antivirus
Kaspersky
Browser
Chrome
I used a program called WinToolkit to format the drive. So that isn't the issue I don't believe.

I have already tested the iso in a virtual machine and it works, and it also works via DVD.

I'm thinking I will try to contact the manufacturer and see if they have any drivers they can provide me with.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 150...6GBIntel HD Graphics 3000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium SP1
CPU
Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 1500 Mhz 2 Cores
Motherboard
Aspire M5-481T
Memory
6GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
WDC WD5000LPVT-22G33T0
Antivirus
Kaspersky
Browser
Chrome
Alright, I was just on Acer's support site and it says that the drivers that they offer are on the site. If it's not on the site then they don't have it. So it looks like I have found the answer to my question. Thank you AddRAM for your replies.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 150...6GBIntel HD Graphics 3000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium SP1
CPU
Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 1500 Mhz 2 Cores
Motherboard
Aspire M5-481T
Memory
6GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
WDC WD5000LPVT-22G33T0
Antivirus
Kaspersky
Browser
Chrome
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