Windows 7: Windows Not Genuine Error - 0x8004fe21

xWitchblade

New member
Local time
2:11 AM
Messages
2
Alright, I've had this Custom build PC for over 2 years now and SUDDENLY I get this Windows Not Genuine errow that just pops up. My screen doesn't go black and I don't lose my taskbar's color or my background. This just pops up and tells me I'm not running a genuine version.
However, when I 'change' the product key and enter MY product key under Computer>Properties> Change Key my key enters without any problems and tells me it'll be activated soon. However, surely enough in a few hours the thing pops back up.
I've scanned my PC several times with Malware-Bytes and SuperANTISpyware.


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MF9YH-GKBTF-67V7M
Windows Product Key Hash: vbt5dtWJzkkTRJmMDzp2kyZavr4=
Windows Product ID: 00371-OEM-9045692-73619
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5A048891-CC0A-47CE-8E39-9567CBC586C5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5A048891-CC0A-47CE-8E39-9567CBC586C5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-67V7M</PKey><PID>00371-OEM-9045692-73619</PID><PIDType>3</PIDType><SID>S-1-5-21-3401227675-1631040344-290476377</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2003</Version><SMBIOSVersion major="2" minor="7"/><Date>20130510000000.000000+000</Date></BIOS><HWID>46EE3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-456-973619-02-1033-7601.0000-0392015
Installation ID: 007770134971575580563225577352749955792940645304464696
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 67V7M
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 2/8/2015 6:04:29 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:3:2015 17:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIAAwABAAIAAAADAAAAAgABAAEAHKI4x5S1dxZkx3TEClM0Ds5wsOMKMDKoyfnEVgTplmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl


Note: I'll reply to any more requests for data as soon as I can (likely real time); I can't wait to get this issue fixed.
 

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My Computer My Computer

At a glance

Windows7 Pro 64-biti5-3570K16GBEVGA GTX 670 4b Vrem
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows7 Pro 64-bit
CPU
i5-3570K
Motherboard
ASUS p8z77-Vpro
Memory
16GB
Graphics Card(s)
EVGA GTX 670 4b Vrem
Hard Drives
120GB SSD Boot Drive
2TB HDD
Antivirus
Malware Bytes
Browser
Chrome
There are no problems showing in your report - or in the System properties page snip.
Windows validated properly on 3rd Feb.
When are you seeing non-genuine notifications?
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
When are you seeing non-genuine notifications?

Just yesterday before posting this thread — it's what made me get fed up and post it in the first place.
 

My Computer My Computer

At a glance

Windows7 Pro 64-biti5-3570K16GBEVGA GTX 670 4b Vrem
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows7 Pro 64-bit
CPU
i5-3570K
Motherboard
ASUS p8z77-Vpro
Memory
16GB
Graphics Card(s)
EVGA GTX 670 4b Vrem
Hard Drives
120GB SSD Boot Drive
2TB HDD
Antivirus
Malware Bytes
Browser
Chrome
Please try running MGADiag again whilst the non-genuine notification is showing - post the new one, and I'll see if there's anything obvious.
It may simply be a race condition - which normally sorts itself out after a few days as Windows re-optimises the boot process.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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