We are switching to the Desktop...no pendrive.
Also,
TDSSKiller produced a
report. Please post it in your reply.
:info:
Please go to the:
Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your
Desktop.
You will use it shortly.
:info:
Open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
Save it on the
Desktop as: fixlist.txt
start
DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
end
Run
FRST64 again (from the Desktop), but this time press the
Fix button just once, and wait.
When done, the tool makes a log on the Desktop.
Please post
Fixlog.txt in your reply.
:info:
Since the following steps involve editing the Registry, please create new restore point before proceeding.
http://www.sevenforums.com/tutorials/697-system-restore-point-create.html
Select:
Option Two
:info:
Now, please download the
ESET ServiceRepair:
http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe
Save to the Desktop.
Double-click and run the downloaded file.
When the program runs, a prompt appears asking if you want to proceed.
Click:
Yes
When the Services routine is Completed, you are asked to Reboot.
Click Yes to allow the reboot.
The tool creates a folder named CC Support on the Desktop.
Please provide the
CC Support\Logs\SvcRepair.txt in your reply.
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Last, please take action
Downloading Farbar Service Scanner
Save to the Desktop
Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender
Press:
Scan
FSS creates a log,
FSS.txt, on the Desktop.
Please provide the
FSS.txt in your reply.
:info:
Need for you to attach
4 reports:
TDSSKiller
Fixlog.txt from FRST64
SvcRepair.txt
FSS.txt