Windows 7 won't recognize blank discs

[BryanBlack]

I have now installed win 7 three times, 64 bit and now 32 bit and have the same problem. I have read many similar problems on various forums and microsoft have been remotely on my PC for the last 2 days, and cannot resolve the issue.

I have 2 DVD RW drives, and both of them can read all types of media with no problems. When blank discs are inserted, all programs trying to access the drives just lock up. The "not responding" message will clear as soon as the disc is ejected and everything is then back to normal. If I leave the disc in the drive it will eventually recognise it after about 1.5 hours, but I can then do nothing with it.

Microsoft have stated to me today that it is not an issue with Windows 7 and I should contact the manufacturers of the drives for help or updated drivers. All my drivers are showing as being up to date, and I cannot find any other drivers on the OEM websites.

Prior to purchasing, the upgrade advisor stated that I would have no issues moving from XP to WIN 7. Microsoft have informed me today that the upgrade advisor will not guarantee any piece of hardware will work correctly after win 7 install, it only indicates if any hardware will cause instability problems !!!

I have an internal LITE-ON SHM-165P6S, and a USB Lightscribe drive built into my HP C8180 printer. These are 2 completely different drives that are exhibiting the same problem (only win 7 is the common theme)

I had no problems with any of these running Windows XP media centre 2005.

This is really frustrating, as I like windows 7 but need to be able to burn DVD's and fear I will have to re-install win XP if I cannot resolve.

I have also edited the registry for filters as instructed by MS but this has no effect.

 

[seekermeister]

Try a third party burning software...Nero, CDBurnerXP, GrabAndBurn, etc.

 

[richc46]

Just off the top and very basic.

Formatted?


Correct format, NTFS etc?

This is probably not the answer, but rather someplace to start.

 

[Jonathan_King]

Have you tried updating the CD drive drivers in Device Manager?

 

[BryanBlack]

I have tried the latest version of Nero and also Roxio. both have the same problem.

Device manager states that I already have the most up to date drivers.

I have also updated firmware in the LITE ON drive, and I have tried 5 different brands of DVD+-r/CD-r

 

[Jonathan_King]

Can you try the drive in another system?

 

[BryanBlack]

I have tried the drives on another PC which is running XP with no problems but have not got immediate access to another WIN 7 system

 

[Frostmourne]

I have tried the drives on another PC which is running XP with no problems but have not got immediate access to another WIN 7 system

Have you checked the connections - are these SATA II or IDE? Recognized in device manager - newest firmware? The MID database needs to be updated.

 

[BryanBlack]

All drives are recognised without any errors reported in device manager and can read any disc OK. But insert a blank disc and explorer/windows dvd maker/Nero etc will hang. All connections are OK and both drives were working 2 hours before I first installed WIN 7. One drive is an IDE and the other is external on USB 2.0 (built into HP printer). I have disconnected each drive in turn to see if there are any conflicts but the same result is experienced.

 

[Frostmourne]

All drives are recognised without any errors reported in device manager and can read any disc OK. But insert a blank disc and explorer/windows dvd maker/Nero etc will hang. All connections are OK and both drives were working 2 hours before I first installed WIN 7. One drive is an IDE and the other is external on USB 2.0 (built into HP printer). I have disconnected each drive in turn to see if there are any conflicts but the same result is experienced.

Can you buy and try a new SATA burner?

 

[Jonathan_King]

Newegg.com - SAMSUNG Black 22X DVD+R 8X DVD+RW 16X DVD-ROM 48X CD-ROM 2MB Cache SATA CD/DVD Burner - CD / DVD Burners

That is a good cheap one.

 

[Frostmourne]

Or LGGH22 series, and no they do not have bluebird. As a bonus, they can read scratched discs.

 

[TaraSWinTeam]

Have you checked the manufacturer's website for new drivers? Update a driver for hardware that isn't working properly

Tara
Windows Outreach

 

[BryanBlack]

Could you recommend a good (cheapish) dual layer burner ?. Are new SATA drive certified for win7 ?

 

[Frostmourne]

Could you recommend a good (cheapish) dual layer burner ?. Are new SATA drive certified for win7 ?

Any would work but I'm using the LG ones right now and it works fine.

 

[BryanBlack]

Bought newLG DVD drive today and problem is resolved. I can understand the old LITE ON drive not working but am a little mifed why the HP device will still not work even with WIN 7 drivers. I still find it a little annoying that the MS upgrade advisor stated that I would have no problems with my existing hardware.

Thanks for all the replies.

 

[BSkiLLs]

I have an issue something like this i just noticed.

But the other way around. i burn stuff as a data dvd and works fine, plays fine on my windows 7 but.. Will not play on XP. And that is what the files are for. Its the backups of my XP machine. Its a newer HP as well. With a dvd-rw drive to so.. It's wierd. Not sure whats up. Bout to make a post on it now. Maybe some answer it it will or can also help you maybe on certain points that might be mentioned.

 

[Kickboy]

I know this is an old thread, but it's the first result I found when I searched.....
I was having the same issue after I reinstalled windows 7 and I know it's not the drive as I had used it right before I did the reinstall.
I ended up going into device manager and under the IDE ATA/ATAPI controllers I selected the one connected to the dvd drive and under "Advanced Settings" I unselected "Enable DMA". After that I could insert blank media without the computer locking up.