Windows 7 won't start

[JAVUSER16]

Hi,

So I'm not sure if this is virus related or not. I've just built a new computer and have had a hard time installing Kaspersky. When I try to start the computer, a Startup Repair window pops up and is unable to fix the problems that windows 7 seems to have.

The message that pops up after this failure is: If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer... yadayada contact your administrator yadayada...

I had a USB key plugged in that I removed and still got this message.

When I click into details, the problem signature is the following:

Problem event name : StartupRepairOffline
Problem signature 01: 6.1.7600.16325
Problem signature 02: 6.1.7600.16325
Problem signature 03: unknown
Problem signature 04: 21200104
Problem signature 05: AutoFailover
Problem signature 06: 4
Problem signature 07: CorruptFile
Problem signature 01: 6.1.7600.16325

Finally, in the diagnosis window, d:\windows\system32\drivers\iastor.sys is corrupt.

I've considered simply re-installing windows7 since I basically have almost nothing on it now, but if I wipe my disk clean with a program like DBAN, will my license still work ( it's retail Windows 7 Home Premium license since I bought it off the microsoft website) ?

 

[Computerpete]

Have you got your repair disc

 

[JAVUSER16]

No, I actually downloaded the ISO version from the website and burned it on a dvd (also I burned it using Nero and found out the existence of the Windows 7 USB/DVD download tool later on). Where can I get the Repair program ?

 

[JAVUSER16]

Ok, so I tried doing a system restore to right after the point where I installed all the drivers for the motherboard and vga card. The same problem happened.

 

[JAVUSER16]

So basically, what I'm planning to do now is to clean the hdd by using the DiskClean application by entering the Command Prompt at boot and to do a clean re-install of Windows 7. Does anybody have a better idea ( actually solving the problem.. ?!) because I'm not sure if this is even virus related or if this might happen again.

 

[Arc]

Run (Click the link :ar:) Startup Repair using the installer DVD you have burnt (follow the instructions given there) .

Run it three separate times , with restarts after every single run, and report back.

 

[JAVUSER16]

When I use the StartupRepair tool with restarts after every run, I don' t get any errors ( the tool doesn't find any). With the StartupRepair tool that starts after I boot the pc from the hdd, I get the error message listed in the first post.

 

[Arc]

Can you post a screenshot of your full screen disk management window ?

 

[JAVUSER16]

How do I do get a screenshot on a usb key or something when I can't get the computer to boot Windows ?

 

[Arc]

Mark the 100 mb system reserved partition active using either method 2 or method 3 of http://www.sevenforums.com/tutorials/71432-partition-mark-active.html , and then try repairing startup again.

Do two more things. Run http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html , and reinstall the necessary drivers provided in your intel motherboard's CD.

 

[whs]

I've considered simply re-installing windows7 since I basically have almost nothing on it now, but if I wipe my disk clean with a program like DBAN, will my license still work ( it's retail Windows 7 Home Premium license since I bought it off the microsoft website) ?

A retail version you can install as often as you wish. That may be your best course of action under the circumstances.

 

[JAVUSER16]

I'm going throught the three StartupRepair as I did before ( should I repeat the steps of selecting the partition every time?), but I still get no detected errors. Thanks for the help and the effort by the way !

 

[JAVUSER16]

Ok, I just saw that you edited your post with the sfc command. The system is being scanned right now.

 

[JAVUSER16]

Well, it didn't find anything.

 

[JAVUSER16]

I've considered simply re-installing windows7 since I basically have almost nothing on it now, but if I wipe my disk clean with a program like DBAN, will my license still work ( it's retail Windows 7 Home Premium license since I bought it off the microsoft website) ?

A retail version you can install as often as you wish. That may be your best course of action under the circumstances.

Alright, but should I go with the DiskClean option instead: http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html

Basically, I don't need anything secure in the sense that someone may use it afterwards and I don't want that person to have access to any of my deleted data. I do want to make sure that no virus survive the wipe though, so should a Clean command instead of a Clean All command be enough ?

 

[swungspeedz]

Try system recovery disc or system restore.

 

[gregrocker]

Work though these steps for Troubleshooting Windows 7 Failure to Boot.

Diskpart Clean Command is helpful if it's believed your boot sector has corrupt code that needs overwriting. You can run it if the steps fail and you need to reinstall or run Factory Recovery.