Solved Windows allegedly not genuine

E

Egometto

New member
Local time
3:05 AM
Messages
10
Location
Newbury, West Berkshire
I keep receiving the message that my 'computer is not running genuine Windows', when there is no doubt that it is. The error number is 0x8004fe22. I have run MGADiag, and I attach the report. I hope you can help me. Thank you.

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XRH7W-JMTM9-J6BG2
Windows Product Key Hash: WThlVj/Bq8ed6eMFfmh/26Lrik8=
Windows Product ID: 00359-OEM-9824104-86245
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {48171DDB-71BB-41A2-9465-E38E33A940F9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{48171DDB-71BB-41A2-9465-E38E33A940F9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-J6BG2</PKey><PID>00359-OEM-9824104-86245</PID><PIDType>8</PIDType><SID>S-1-5-21-1297075528-1247562121-961188377</SID><SYSTEM><Manufacturer>MEDION</Manufacturer><Model>H61H2-LM3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>EM0410</Version><SMBIOSVersion major="2" minor="6"/><Date>20120410000000.000000+000</Date></BIOS><HWID>4FBA3D07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-241-086245-02-2057-7601.0000-0362015
Installation ID: 002185780885239084052294854504602082942326971175674521
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: J6BG2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 02/05/2015 12:00:44

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 4:29:2015 10:44
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAonZait/MFT986Z5Y7FgCI3f2oimgUcyHLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			MEDION		MEDIONAG
  FACP			MEDION		MEDIONAG
  HPET			MEDION		MEDIONAG
  MCFG			MEDION		MEDIONAG
  SSDT			AMICPU		PROC
  SLIC			MEDION		MEDIONAG
  WDTT			MEDION		MEDIONAG
  ASPT			MEDION		PerfTune
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion H61H2-LM3
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core (TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory
6144MB
Antivirus
Kaspersky
Browser
Google Chrome, IE, Mozilla Firefox
To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here it is:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>*REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE5749
57-4077-4AD6-8658-327C2C86C5AA} /S *
'*REG' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>*REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6
-8658-327C2C86C5AA} /S*
'*REG' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>*REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE5749
57-4077-4AD6-8658-327C2C86C5AA} /S*
'*REG' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion H61H2-LM3
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core (TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory
6144MB
Antivirus
Kaspersky
Browser
Google Chrome, IE, Mozilla Firefox
Thank you, NoelDP

Here is the result:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>*REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE5749
57-4077-4AD6-8658-327C2C86C5AA} /S *
'*REG' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>*REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6
-8658-327C2C86C5AA} /S*
'*REG' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>*REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE5749
57-4077-4AD6-8658-327C2C86C5AA} /S*
'*REG' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion H61H2-LM3
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core (TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory
6144MB
Antivirus
Kaspersky
Browser
Google Chrome, IE, Mozilla Firefox
You seem to have copied from your (non-html) email client, rather than the forum page. This inserted spurious asterisks (*) at the start and end of each line - please remove them and try again.


REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Sorry about that, and thank you for your patience.

Here's the new result:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion H61H2-LM3
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core (TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory
6144MB
Antivirus
Kaspersky
Browser
Google Chrome, IE, Mozilla Firefox
No problem.
Those result are now what I'd expected to see.



I've uploaded a file - sluicom64.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file sluicom64.reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run another MGADiag report, and post the results.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you. Here is the result:
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XRH7W-JMTM9-J6BG2
Windows Product Key Hash: WThlVj/Bq8ed6eMFfmh/26Lrik8=
Windows Product ID: 00359-OEM-9824104-86245
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {48171DDB-71BB-41A2-9465-E38E33A940F9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{48171DDB-71BB-41A2-9465-E38E33A940F9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-J6BG2</PKey><PID>00359-OEM-9824104-86245</PID><PIDType>8</PIDType><SID>S-1-5-21-1297075528-1247562121-961188377</SID><SYSTEM><Manufacturer>MEDION</Manufacturer><Model>H61H2-LM3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>EM0410</Version><SMBIOSVersion major="2" minor="6"/><Date>20120410000000.000000+000</Date></BIOS><HWID>4FBA3D07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-241-086245-02-2057-7601.0000-0362015
Installation ID: 002185780885239084052294854504602082942326971175674521
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: J6BG2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 03/05/2015 13:34:52

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:29:2015 10:44
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAonZait/MFT986Z5Y7FgCI3f2oimgUcyHLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			MEDION		MEDIONAG
  FACP			MEDION		MEDIONAG
  HPET			MEDION		MEDIONAG
  MCFG			MEDION		MEDIONAG
  SSDT			AMICPU		PROC
  SLIC			MEDION		MEDIONAG
  WDTT			MEDION		MEDIONAG
  ASPT			MEDION		PerfTune
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion H61H2-LM3
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core (TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory
6144MB
Antivirus
Kaspersky
Browser
Google Chrome, IE, Mozilla Firefox
That looks fine now - you should no longer be getting notifications.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you very much, NoelDP. Have to wait and see if I get any more notifications—but I very much appreciate your help. Thank you again.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion H61H2-LM3
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core (TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory
6144MB
Antivirus
Kaspersky
Browser
Google Chrome, IE, Mozilla Firefox
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