Windows Auto Shutdown - Help

friend863

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My windows shutdown automatically. The problem appeared just after I connected iPod but it has now become common. Now my windows shutdown even if the iPod is not connected. I even reinstalled my Windows 7 but the problem not solved. It proves that it is not a software problem, it should be hardware problem. What can be reasons? Overheating? PSU?

PS: It generally shutdown when I play any game or I install any software. It shutdown without giving any message, it doesn't restart it just shutdown.

I am quite annoyed of this problem as I can't save any document and all the data is lost when system shutdowns. So please help, I will be very thankful. Thanks in advance :)
 

My Computer

OS
Windows 7 Ultimate x86
CPU
AMD Phenom II X4 945 3.0 GHz
Motherboard
Asus M4N68T-M V2
Memory
2GB RAM DDR3
Graphics Card(s)
Nvidia 9600GT 1GB
Sound Card
VIA HD Audio Deck
Screen Resolution
1280*768
Hard Drives
Hitachi Hard Disk 500GB
PSU
450W
Keyboard
Microsoft Standard PS/2
Mouse
Microsoft USB Basic Optical Mouse 2.0
This is probably because of the CPU overheating, as you mentioned it's when you're playing a game or installing software, both which takes quite alot.

I'd check the heat on your computer, on everything from CPU to the motherboard.
If the CPU is 55C>, get some cooling paste.
 

My Computer

Computer Manufacturer/Model Number
--
OS
W7 Ultimate x86
CPU
Intel Core i7 (860)
Motherboard
MSI P55-GD65
Memory
PC3-6400 2GB x3
Graphics Card(s)
nVidia GeForce 260x2
Hard Drives
Samsung 500GB x2
Samsung 300GB x1 (Partitioned: 30gb)
PSU
Corsair TX650w
Keyboard
Logitech G11
Mouse
Razer Diamondback 3G (Frost)
Internet Speed
15Mb/5Mb
You have to force a BSOD so that you get the Bugcheck codes. Once you have the codes, post them here and we'll see. Here is the setting to avoid the automatic restart and force a BSOD:

2010-04-10_192930.png
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
My windows shutdown automatically. The problem appeared just after I connected iPod but it has now become common. Now my windows shutdown even if the iPod is not connected. I even reinstalled my Windows 7 but the problem not solved. It proves that it is not a software problem, it should be hardware problem. What can be reasons? Overheating? PSU?

PS: It generally shutdown when I play any game or I install any software. It shutdown without giving any message, it doesn't restart it just shutdown.

I am quite annoyed of this problem as I can't save any document and all the data is lost when system shutdowns. So please help, I will be very thankful. Thanks in advance :)

Your "System Specs" is a little sparse. Could you fill in some of the blanks there? The amount of ram you have, the computer--this info would help.

I'll go ahead and shoot blind. Take a compressed air can and blow out all air vents, fans, dust in general. Choose either balanced or power saver modes for power.

Try following:
WIN + X
In the Battery Status section, choose Power Saver

Make sure that the fans are running. DO NOT BLOCK air vents!


Oh yes WIN is that key with the funny looking wavy flag on it.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
This is probably because of the CPU overheating, as you mentioned it's when you're playing a game or installing software, both which takes quite alot.

I'd check the heat on your computer, on everything from CPU to the motherboard.
If the CPU is 55C>, get some cooling paste.
Agreed. I would also like to add you need to check this IMMEDIATELY. Overheating can indeed fry your hardware [especially the CPU] if not addressed in a timely fashion.
 

My Computer

Computer Manufacturer/Model Number
NVIDIA
OS
Windows 7 Enterprise x64
CPU
AMD Athlon 64X2 Dual Core 3800+
Motherboard
GeForce 6100-M9
Memory
OCZ Platinum Dual Channel - 4x1Gb
Graphics Card(s)
NVIDIA GeForce 8800 GT PCI Express x16
Sound Card
Creative Audigy Sound Blaster Extreme PCI
Monitor(s) Displays
Compaq 7500
Screen Resolution
1024x768
Hard Drives
C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
PSU
OCZ 600w Dual 12v Rails
Case
Thermaltake
Cooling
OCZ Heatsinks, Fans, and Thermal Paste on CPU & Chipsets
Keyboard
Logitech
Mouse
Radio Shack PS2
Internet Speed
Cable
Other Info
Dual Pioneer DVD/RW optical drives. LG CD/RW optical drive.
My core temperature is now 58. It hasn't gone above 62 since yesterday. I didn't check the temp before yesterday so don't know how much it was.
 

My Computer

OS
Windows 7 Ultimate x86
CPU
AMD Phenom II X4 945 3.0 GHz
Motherboard
Asus M4N68T-M V2
Memory
2GB RAM DDR3
Graphics Card(s)
Nvidia 9600GT 1GB
Sound Card
VIA HD Audio Deck
Screen Resolution
1280*768
Hard Drives
Hitachi Hard Disk 500GB
PSU
450W
Keyboard
Microsoft Standard PS/2
Mouse
Microsoft USB Basic Optical Mouse 2.0
Can anyone tell me the maximum temperature of E2140 1.60 GHz?. My CPU average temp is 62 C. Maybe that's causing shutdown?
 

My Computer

OS
Windows 7 Ultimate x86
CPU
AMD Phenom II X4 945 3.0 GHz
Motherboard
Asus M4N68T-M V2
Memory
2GB RAM DDR3
Graphics Card(s)
Nvidia 9600GT 1GB
Sound Card
VIA HD Audio Deck
Screen Resolution
1280*768
Hard Drives
Hitachi Hard Disk 500GB
PSU
450W
Keyboard
Microsoft Standard PS/2
Mouse
Microsoft USB Basic Optical Mouse 2.0
Don't know the max temp. I suggest visiting the manufacturer's site.

Are you having any problems? If yes, then take an ordinary floor or desktop fan, point it at the computer. That will probably bring the temp down several degrees. if problem, goes away then your problems are heat-related.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer

Computer Manufacturer/Model Number
Scratch built
OS
Windows 7 x64 Ultimate
CPU
i7 960
Motherboard
Asus P6X58D
Memory
12 Gig Corsair Dominator
Graphics Card(s)
Nvidia 480
Sound Card
Maudio Delta 44 + breakout box
Monitor(s) Displays
Dell UltraSharp U2410 24in and Samsung 21 dual monitors
Screen Resolution
1920x1200 and 1280x1024
Hard Drives
Primary: Intel X-25M G2 160G SSD
Secondary: Segate baracuda 1.0 TB
HDs in AHCI mode.
PSU
Corasair TX850
Case
Cooler Master HAF
Cooling
Corsair H50
Keyboard
Logitech G15 + N52 game pad
Mouse
Logitech MX518
Internet Speed
15kbs down 4.5kbps up
Other Info
WEI 7.6
CPU & RAM 7.6
Graphics 7.9
Hard disk 7.7
Nice table for older cpus (which he has)
Excerpts from that website
Maximum CPU Temperature
Author: Gabriel Torres and Cássio Lima Type: Tutorials Last Updated: October 11, 2007
E2140
1.6 GHz
61.4

Thanks for the link.
karl
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Thanks. I may buy new processor instead of repairing it.
 

My Computer

OS
Windows 7 Ultimate x86
CPU
AMD Phenom II X4 945 3.0 GHz
Motherboard
Asus M4N68T-M V2
Memory
2GB RAM DDR3
Graphics Card(s)
Nvidia 9600GT 1GB
Sound Card
VIA HD Audio Deck
Screen Resolution
1280*768
Hard Drives
Hitachi Hard Disk 500GB
PSU
450W
Keyboard
Microsoft Standard PS/2
Mouse
Microsoft USB Basic Optical Mouse 2.0

My Computer

Computer Manufacturer/Model Number
Homebrew
OS
XP Pro SP3 X86 / Win7 Pro X86
CPU
Amd 64 x2 4200 (2.4ghz)
Motherboard
Asus M2N-MX SE Plus
Memory
Kingston DDR2 800 2gb
Graphics Card(s)
Nvidia GF-8400
Sound Card
Realtek on Motherboard
Monitor(s) Displays
Acer x-193bw
Screen Resolution
1440 x 900
Hard Drives
Western Digital 500g
PSU
350watt In-Win
Case
In-Win
Cooling
Air
Keyboard
yes
Mouse
yes
Internet Speed
5mpbs
Other Info
Also ASRock ION 330 as HTPC (on XP).
Acer Aspire as GP netbook (on XP).
Till now I was checking the temp wrong. I thought core temperature which is displayed in Rivatuner is CPU temperature. Now when I check my CPU temperature from bios it was 88 C and considering My PC maximum temperature is 63 C, it is too high :shock:

Help me guys, what should I do. I don't think I will buy new processor soon enough so what to do now?
 

My Computer

OS
Windows 7 Ultimate x86
CPU
AMD Phenom II X4 945 3.0 GHz
Motherboard
Asus M4N68T-M V2
Memory
2GB RAM DDR3
Graphics Card(s)
Nvidia 9600GT 1GB
Sound Card
VIA HD Audio Deck
Screen Resolution
1280*768
Hard Drives
Hitachi Hard Disk 500GB
PSU
450W
Keyboard
Microsoft Standard PS/2
Mouse
Microsoft USB Basic Optical Mouse 2.0
you have to force a bsod so that you get the bugcheck codes. Once you have the codes, post them here and we'll see. Here is the setting to avoid the automatic restart and force a bsod:

2010-04-10_192930.png

pay attention ^^^^^^^^^^^^^!!!!!!!!!!!!! :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 10 Home Premium 64 Bit
CPU
I7 5930K @ 4.5
Motherboard
Asus X99 s
Memory
16GB Kingston Hyper X Fury DDR4
Graphics Card(s)
EVGA 980ti SC + ACX 2.0
Sound Card
Onboard
Monitor(s) Displays
ROG Swift PG278Q
Screen Resolution
2560x1440
Hard Drives
Kingston Hyper X 250gb SSD
Samsung 2TB mechanical
PSU
Corsair RM 850
Case
NZXT H440 Red
Cooling
Corsair H100i GTX
Keyboard
Razer Reclusa
Mouse
Logitech G5 Gamer
Internet Speed
34mb
Antivirus
Eset Smart Security
Browser
Firefox
I have forced but I am not getting any BSOD.
 

My Computer

OS
Windows 7 Ultimate x86
CPU
AMD Phenom II X4 945 3.0 GHz
Motherboard
Asus M4N68T-M V2
Memory
2GB RAM DDR3
Graphics Card(s)
Nvidia 9600GT 1GB
Sound Card
VIA HD Audio Deck
Screen Resolution
1280*768
Hard Drives
Hitachi Hard Disk 500GB
PSU
450W
Keyboard
Microsoft Standard PS/2
Mouse
Microsoft USB Basic Optical Mouse 2.0
you have to force a bsod so that you get the bugcheck codes. Once you have the codes, post them here and we'll see. Here is the setting to avoid the automatic restart and force a bsod:

2010-04-10_192930.png

pay attention ^^^^^^^^^^^^^!!!!!!!!!!!!! :)


Is this what you got: "The image has been deleted ..."? But I can still see it in my post. I wonder why you cannot see it.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
I can see the image on original post but not in quote. Anyways that's not the topic :p
 

My Computer

OS
Windows 7 Ultimate x86
CPU
AMD Phenom II X4 945 3.0 GHz
Motherboard
Asus M4N68T-M V2
Memory
2GB RAM DDR3
Graphics Card(s)
Nvidia 9600GT 1GB
Sound Card
VIA HD Audio Deck
Screen Resolution
1280*768
Hard Drives
Hitachi Hard Disk 500GB
PSU
450W
Keyboard
Microsoft Standard PS/2
Mouse
Microsoft USB Basic Optical Mouse 2.0
Till now I was checking the temp wrong. I thought core temperature which is displayed in Rivatuner is CPU temperature. Now when I check my CPU temperature from bios it was 88 C and considering My PC maximum temperature is 63 C, it is too high :shock:

Help me guys, what should I do. I don't think I will buy new processor soon enough so what to do now?

First off... is this a self-built system or did you purchase it complete?

If it's purchased, send it back and let them fix it.

If you've built it yourself... It sure looks like your CPU heatsink is not installed at all correctly... You should shut down the computer, dismount the heatsink, clean the goo off the CPU and Heatsink base... get rid of anything that even looks like foreign substances... apply a blob of heatsink grease (Arctic Silver is the best paste) and reassemble it making absolutely certain everything is sitting straight and locked into place.

Then see what your temperatures are...

CPUID's HWMonitor is the best tool.... (Google is your friend)
 

My Computer

Computer Manufacturer/Model Number
Homebrew
OS
XP Pro SP3 X86 / Win7 Pro X86
CPU
Amd 64 x2 4200 (2.4ghz)
Motherboard
Asus M2N-MX SE Plus
Memory
Kingston DDR2 800 2gb
Graphics Card(s)
Nvidia GF-8400
Sound Card
Realtek on Motherboard
Monitor(s) Displays
Acer x-193bw
Screen Resolution
1440 x 900
Hard Drives
Western Digital 500g
PSU
350watt In-Win
Case
In-Win
Cooling
Air
Keyboard
yes
Mouse
yes
Internet Speed
5mpbs
Other Info
Also ASRock ION 330 as HTPC (on XP).
Acer Aspire as GP netbook (on XP).
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