Windows defender offline scan results problem

[stupidbitz]

While using Windows Defender Offline (WDO) scans show that it detects some sort of virus. The problem is at the end of scan it doesn't allow me to review or remove the virus. I need Help.

 

[marsmimar]

Couple of things that can adversely affect how Windows Defender Offline performs.
1. It's absolutely necessary that the bootable media is created on a malware-free computer. Otherwise, the malware could prevent your PC from downloading the program, burning it correctly to the bootable media, or prevent it from operating as intended.
2. Do not re-use a previously created a CD or DVD.

This tutorial gives some more info about creating and using the bootable WDO media.

http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

 

[Borg 386]

Another problem may be you may have a pretty bad rootkit. In some instances, WDO can't remove it. Suggest you run TDSSKiller & see what it comes up with.

Anti-rootkit utility TDSSKiller

But as marsmimar said, if you created the boot disk on a infected PC, that's likely the problem.

 

[stupidbitz]

Another problem may be you may have a pretty bad rootkit. In some instances, WDO can't remove it. Suggest you run TDSSKiller & see what it comes up with.

Anti-rootkit utility TDSSKiller

But as marsmimar said, if you created the boot disk on a infected PC, that's likely the problem.

Does this program work without safe mode or normal mode?

 

[Borg 386]

Works with both.

The utility can be run in Normal Mode and Safe Mode.