Windows explorer crash while opening folders/file

hungreed

New member
Local time
3:57 PM
Messages
1
Good day!

I always encounter crashing of windows explorer while opening folders and files in a file server.

Below is the details of the error

Problem signature:
Problem Event Name: BEX
Application Name: Explorer.EXE
Application Version: 6.1.7600.16768
Application Timestamp: 4d6878c3
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.1
Fault Module Timestamp: 4ba1dbbe
Exception Offset: 0008ae6e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 13321
Additional Information 1: ca42
Additional Information 2: ca423ebc47d0364170b0da9b700a592e
Additional Information 3: b613
Additional Information 4: b613bf4dd3333283c5cd36b73f656e21

I've already tried sfc /scannow 3 times already and also chkdsk and turning off DEP.

Is there any way to resolve this issue.

Thanks in advance!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 32bit
CPU
Core i5-650
Antivirus
AVAST
Browser
Chrome
It may be related to some Explorer extension that was installed and crashing on network drives? Try disabling installed programs "shell integration" as much as you can to test.

Also, you probably want to install Windows 7 Service Pack 1, as it might fix something related to this crash, in addition to some other minor bugfixes.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Sattelite A665-S6092
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-740QM
Memory
8 GB DDR3
Graphics Card(s)
NVIDIA GeForce 330GT
Screen Resolution
1366x768
Hard Drives
Samsung 840 SSD 500GB
1TB USB3 external HD
Cooling
Coolermaster Notepal U3 notebook cooling pad
Internet Speed
3mbps ASDL
Antivirus
ClamWin 0.98.7
Browser
Opera 12.17 x86 (main), Firefox 38 (sec), IE11 (last resort)
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