windows explorer crashing

[lenjohns]

hi all, having trouble in Windows 7 moving files within documents and importing them from camera, sd card, hardrive etc. every time i attempt it `windows explorer` crashes, only been the last couple of weeks with this problem, any help would be appreciated, ty (just crashes and returns to where i started)

Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="49152">7010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-24T10:14:26.000000000Z" />
<EventRecordID>59007</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>len-PC</Computer>
<Security />
</System>
- <EventData>
<Data Name="ExtraInfo">Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)</Data>
</EventData>
</Event>

 

[lenjohns]

new on here, hope i posted in correct area, ty

 

[torchwood]

Hi Len,
for starters in the search box type,
Indexing options - then run the troublshooter.

Installed any new progs since the last time it worked?


Roy

 

[RolandJS]

Maybe disable indexing operations as a test?

 

[Callender]

Explain why you think the Event Log entry is related to Explorer crashes. Also try providing us with a full list of installed third party software.

explorer crashes

 

[RolandJS]

...Also try providing us with a full list of installed third party software.

One way, amongst many ways, to do that:
Install and run Minitoolbox and Piriform's Speccy; save your logs; wiser heads than mine will ask you for bitsNpieces of Speccy log that will give a listing of 3rd party programs.

 

[Layback Bear]

If it was my computer the first thing I would do is "sfc /scannow.

Just follow this tutorial by Brink.

SFC /SCANNOW Command - System File Checker

Jack