Windows Explorer & IE crashing constantly on a fresh install?

ahstanford

New member
Local time
10:06 AM
Messages
32
Hello everyone,

I just reformatted a Dell Inspiron 530S Desktop with Windows 7 Home Premium 64-bit. It's coming from Vista 64, but this is not an upgrade but rather a full reformat/reinstall.

Once installed, I noticed that IE was crashing immediately every time I opened it.

Next, I tried to double click the C: drive in Explorer and explorer.exe crashed.

I then tried to load a CD with some drivers on it, and when I right clicked on the CD drive under My Computer in order to click Explore - exporer.exe crashed again.

In device manager the only hardware with a yellow caution sign icon is under Display Adapters and is the "Intel G33/G31 Express Chipset Family" but I doubt that would cause all of this.

I'm at a loss of what to do -- why would the OS be having so many issues on a new, fresh, legitimate install?

EDIT: In addition, when I try to install software it tells me that the "The Windows Installer Service Could Not Be Accessed"
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Pentium Dual E5400 @ 2.7Ghz6GB DDR3Onboard Video
Computer Manufacturer/Model Number
Asus Essentio CM5571-BR003
OS
Windows 7 Home Premium
CPU
Intel Pentium Dual E5400 @ 2.7Ghz
Memory
6GB DDR3
Graphics Card(s)
Onboard Video
Monitor(s) Displays
24" Asus LCD
Start with these free diagnostics:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Then, if the above tests pass, I'd try these free stress tests:
FurMark download site: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Back
Top