Windows files broken after a series of unsolicited shutdowns

[Steve06]

Dear all,
My setup is the following:
CPU:Intel Core i7-3770, 4x 3.40GHz
VGA:Integrated (Intel HD 4000)
HDD:Intel SSD 520 120GB + WD AV-25 1TB
MB:ASRock Z77E-ITX, Z77
RAM:GeIL Black Dragon 16GB PC3-12800U
Case:Lian Li PC-Q11B, Mini-ITX
PSU:be quiet! Straight Power E9 400W
Windows 7 Professional 64-bit

During the last ten days, the PC has experienced occasional but sudden, harsh shutdowns, and by shutdown I mean that the next time I booted the computer up Windows would propose me to start in safe mode because the computer had not been shut down correctly. The first times it appears that no harm was done, but today, after it happened again, my Windows was left damaged with many corrupted system files that even "sfc /scannow" in the admin command prompt could not resolve. chkdsk /f, which was at some point initiated automatically by Windows confirmed a lot (partly non-repairable) broken files. As the system is now, it is unusable and will have to be properly repaired or freshly installed.

However, before doing that, Iwant to make sure that I identify the cause. At this point, I cannot even tell if it is a software or hardware issue, although the fact that the shutdowns were so abrupt and destructive (and not just in a controlled manner, as by some windows process) makes me think that it is a hardware issue. But can a Windows fault be ruled out?

I welcome your help and support - Here's what I have checked yet:
- Anti-virus check using: MSE, AVG Free, Bitdefender Rescue CD
- Checked the SSD using the Intel SSD Toolbox - all fine
- Temperatures had always been ok but I will try a stress test using Prime95 and see if the computer remains stable. UPDATE: Core temperatures get as high as 79°C after 1 hour of running, but the system never crashes.
- I looked up the Event log in the system preferences: There are a couple of events with id 1074 and reason code 0x500ff which according to Google have been linked to exactly this kind of behaviour. The full text of the event reads as follows:
"The process C:\Windows\system32\winlogon.exe (COMPUTER NAME) has initiated the power off of computer COMPUTER NAME on behalf of user USER NAME for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment: "
While at first sight it seems to match with what previous users in other forums encountered, my circumstances are a bit different: 1) The shutdown type with them is rather "power off" than "restart", as in my case, and the shutdown seems to happen in a controlled manner, i.e., I have not seen anyone report harm was done.
- Around the same time that this series of events began, I switched from Wifi to a wired ethernet connection. But I don't see how this could be connected.

I appreciate anyone's sincere efforts to help me resolve this puzzle.

Best,
Steve

 

[Golden]

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Steve06]

Ok, here comes the zip file. However, bear in mind that it is not from exactly the same user account as I cannot use my main account properly anymore (there's only the mouse cursor and a black screen and I cannot click on anything; I can only start the task manager with the Ctrl-Alt-Del keystroke). The dumps were hence made when I was logged onto another (admin) account of mine.

 

[Golden]

I noticed a swathe of Adobe activation blocks in your HOSTS file. Do you use any registry or other tune-up software on the computer?

Please also complete these steps:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

More detail: http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

 

[Steve06]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: N/A, hr=0x800700d8
Windows Product Key Hash: N/A, hr=0x800700d8
Windows Product ID: 55041-149-1201593-86739
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1D3FA611-E330-49AB-89BE-AFF7309964C5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Fred\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1D3FA611-E330-49AB-89BE-AFF7309964C5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-149-1201593-86739</PID><PIDType>6</PIDType><SID>S-1-5-21-1885944704-3828479486-362539010</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.60</Version><SMBIOSVersion major="2" minor="7"/><Date>20121204000000.000000+000</Date></BIOS><HWID>57C93D07018400FE</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Westeuropäische Zeit(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Führen Sie auf einem Computer unter Microsoft Windows (keine Core Edition) "slui.exe 0x2a 0x800700D8" aus, um den Fehlertext anzuzeigen.
Fehler: 0x800700D8 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:2:2013 16:27
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAQACAAAABAABAAEAHKImUQTp6O2Wl0xlsvtKOvxF0Y6yOEimLmWWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			Intel_		AoacTabl
  AAFT			ALASKA		OEMAAFT 
  SSDT			Intel_		AoacTabl
  SSDT			Intel_		AoacTabl
  SSDT			Intel_		AoacTabl

The computer runs Tuneup Utilities in the background and CCleaner from time to time.

 

[Steve06]

UPDATE: The stress test using Prime95 get core temperatures as high as 79°C after 1 hour of running, but the system never crashes.

 

[Golden]

How was this installation installed?

 

[Steve06]

I'm not sure where this is going, but just using the installation disc, from scratch on a brand new system (not as an upgrade).

 

[Golden]

Please uninstall the Tune-Up utilities --they cause more harm than good -- and check to see if your system is stable.

 

[NoelDP]

Windows Product Key: N/A, hr=0x800700d8
Windows Product Key Hash: N/A, hr=0x800700d8

That's an error I don't recall ever seeing in an MGADiag before!

The error implies version incompatibility, so the best approach is to use SFC and see what it tells us.


SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

Post a new MGADiag report with details of any error messages encountered.

 

[Steve06]

Here come's the CBS zip.

SFC returns that damaged files were discovered and that some could not be repaired.

However, I've run sfc /scannow plenty of times before coming to this forum, so I don't think this will change the MSDIAG results in any way.

 

[NoelDP]

The SFC log shows the following problems....

 Line 66305: 2013-05-04 13:39:58, Info                  CSI    00000395 [SR] Repairing 25 (0x0000000000000019) components
 Line 66306: 2013-05-04 13:39:58, Info                  CSI    00000396 [SR] Beginning Verify and Repair transaction
 Line 66311: 2013-05-04 13:39:58, Info                  CSI    00000399 [SR] Cannot verify component files for a0a6b3ef539d69d4aad3a7970a13c5e6, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66316: 2013-05-04 13:39:58, Info                  CSI    0000039c [SR] Cannot verify component files for cf86a98a7c2614082dd8a2ce1ec5a702, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66319: 2013-05-04 13:39:58, Info                  CSI    0000039e [SR] Cannot repair member file [l:24{12}]"d2d1.dll.mui" of Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"pt-BR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66324: 2013-05-04 13:39:58, Info                  CSI    000003a1 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"tr-TR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66329: 2013-05-04 13:39:58, Info                  CSI    000003a4 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66334: 2013-05-04 13:39:58, Info                  CSI    000003a7 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66339: 2013-05-04 13:39:58, Info                  CSI    000003aa [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66342: 2013-05-04 13:39:58, Info                  CSI    000003ac [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66345: 2013-05-04 13:39:58, Info                  CSI    000003ae [SR] Cannot repair member file [l:14{7}]"tdc.ocx" of Microsoft-Windows-IE-DataControl, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66348: 2013-05-04 13:39:58, Info                  CSI    000003b0 [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66351: 2013-05-04 13:39:58, Info                  CSI    000003b2 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66356: 2013-05-04 13:39:58, Info                  CSI    000003b5 [SR] Cannot verify component files for Microsoft-Windows-Netevent, Version = 6.1.7601.17964, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66361: 2013-05-04 13:39:58, Info                  CSI    000003b8 [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66366: 2013-05-04 13:39:58, Info                  CSI    000003bb [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66371: 2013-05-04 13:39:58, Info                  CSI    000003be [SR] Cannot verify component files for Microsoft-Windows-WMI-Tools.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66376: 2013-05-04 13:39:58, Info                  CSI    000003c1 [SR] Cannot verify component files for Microsoft-Windows-WMI-time-Provider, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66381: 2013-05-04 13:39:58, Info                  CSI    000003c4 [SR] Cannot verify component files for tsgenericusbdriver.inf, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66385: 2013-05-04 13:39:58, Info                  CSI    000003c6 [SR] Cannot repair member file [l:54{27}]"Microsoft.WSMan.Runtime.dll" of Microsoft.WSMan.Runtime, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66389: 2013-05-04 13:39:58, Info                  CSI    000003c8 [SR] Cannot repair member file [l:64{32}]"System.Management.Automation.dll" of System.Management.Automation, Version = 7.1.7601.18071, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66392: 2013-05-04 13:39:58, Info                  CSI    000003ca [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66395: 2013-05-04 13:39:59, Info                  CSI    000003cc [SR] Cannot repair member file [l:20{10}]"mshtml.tlb" of Microsoft-Windows-IE-HTMLRendering, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66398: 2013-05-04 13:39:59, Info                  CSI    000003ce [SR] Cannot repair member file [l:24{12}]"WmiPrvSE.exe" of Microsoft-Windows-WMI-Core-ProviderHost, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66403: 2013-05-04 13:39:59, Info                  CSI    000003d1 [SR] Cannot verify component files for Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66406: 2013-05-04 13:39:59, Info                  CSI    000003d3 [SR] Cannot repair member file [l:34{17}]"msfeedsbs.dll.mui" of Microsoft-Windows-IE-Feedsbs.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66409: 2013-05-04 13:39:59, Info                  CSI    000003d5 [SR] Cannot repair member file [l:32{16}]"vbscript.dll.mui" of Microsoft-Windows-Scripting-VBScript.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66414: 2013-05-04 13:39:59, Info                  CSI    000003d8 [SR] Cannot verify component files for Microsoft-Windows-WinrsPlugins.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)

Some of these are best repaired using another tool -
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

 

[NoelDP]

The SFC log shows the following problems....

 Line 66305: 2013-05-04 13:39:58, Info                  CSI    00000395 [SR] Repairing 25 (0x0000000000000019) components
 Line 66306: 2013-05-04 13:39:58, Info                  CSI    00000396 [SR] Beginning Verify and Repair transaction
 Line 66311: 2013-05-04 13:39:58, Info                  CSI    00000399 [SR] Cannot verify component files for a0a6b3ef539d69d4aad3a7970a13c5e6, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66316: 2013-05-04 13:39:58, Info                  CSI    0000039c [SR] Cannot verify component files for cf86a98a7c2614082dd8a2ce1ec5a702, Version = 6.1.7601.17966, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66319: 2013-05-04 13:39:58, Info                  CSI    0000039e [SR] Cannot repair member file [l:24{12}]"d2d1.dll.mui" of Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"pt-BR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66324: 2013-05-04 13:39:58, Info                  CSI    000003a1 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"tr-TR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66329: 2013-05-04 13:39:58, Info                  CSI    000003a4 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66334: 2013-05-04 13:39:58, Info                  CSI    000003a7 [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66339: 2013-05-04 13:39:58, Info                  CSI    000003aa [SR] Cannot verify component files for Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66342: 2013-05-04 13:39:58, Info                  CSI    000003ac [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66345: 2013-05-04 13:39:58, Info                  CSI    000003ae [SR] Cannot repair member file [l:14{7}]"tdc.ocx" of Microsoft-Windows-IE-DataControl, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66348: 2013-05-04 13:39:58, Info                  CSI    000003b0 [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66351: 2013-05-04 13:39:58, Info                  CSI    000003b2 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66356: 2013-05-04 13:39:58, Info                  CSI    000003b5 [SR] Cannot verify component files for Microsoft-Windows-Netevent, Version = 6.1.7601.17964, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66361: 2013-05-04 13:39:58, Info                  CSI    000003b8 [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66366: 2013-05-04 13:39:58, Info                  CSI    000003bb [SR] Cannot verify component files for Microsoft-Windows-TerminalServices-USBRedirectorClient, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66371: 2013-05-04 13:39:58, Info                  CSI    000003be [SR] Cannot verify component files for Microsoft-Windows-WMI-Tools.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66376: 2013-05-04 13:39:58, Info                  CSI    000003c1 [SR] Cannot verify component files for Microsoft-Windows-WMI-time-Provider, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66381: 2013-05-04 13:39:58, Info                  CSI    000003c4 [SR] Cannot verify component files for tsgenericusbdriver.inf, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66385: 2013-05-04 13:39:58, Info                  CSI    000003c6 [SR] Cannot repair member file [l:54{27}]"Microsoft.WSMan.Runtime.dll" of Microsoft.WSMan.Runtime, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66389: 2013-05-04 13:39:58, Info                  CSI    000003c8 [SR] Cannot repair member file [l:64{32}]"System.Management.Automation.dll" of System.Management.Automation, Version = 7.1.7601.18071, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66392: 2013-05-04 13:39:58, Info                  CSI    000003ca [SR] Cannot repair member file [l:18{9}]"mshta.exe" of Microsoft-Windows-IE-HTMLApplication, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66395: 2013-05-04 13:39:59, Info                  CSI    000003cc [SR] Cannot repair member file [l:20{10}]"mshtml.tlb" of Microsoft-Windows-IE-HTMLRendering, Version = 10.2.9200.16540, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66398: 2013-05-04 13:39:59, Info                  CSI    000003ce [SR] Cannot repair member file [l:24{12}]"WmiPrvSE.exe" of Microsoft-Windows-WMI-Core-ProviderHost, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66403: 2013-05-04 13:39:59, Info                  CSI    000003d1 [SR] Cannot verify component files for Microsoft-Windows-DirectX-DirectPlay8, Version = 6.1.7601.17989, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 66406: 2013-05-04 13:39:59, Info                  CSI    000003d3 [SR] Cannot repair member file [l:34{17}]"msfeedsbs.dll.mui" of Microsoft-Windows-IE-Feedsbs.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66409: 2013-05-04 13:39:59, Info                  CSI    000003d5 [SR] Cannot repair member file [l:32{16}]"vbscript.dll.mui" of Microsoft-Windows-Scripting-VBScript.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 66414: 2013-05-04 13:39:59, Info                  CSI    000003d8 [SR] Cannot verify component files for Microsoft-Windows-WinrsPlugins.Resources, Version = 7.1.7601.16398, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)

Some of these are best repaired using another tool -
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

 

[Steve06]

Here it is. It took about 5 minutes to run.

EDIT: I realized there are a couple of archives in the same folder, but with older timestamps. I now packed everything in a zip file for completeness.

UPDATE: The problems persist as before after running this Windows update and rebooting the machine, i.e. the main user is still not usable (only back screen) and the secondary user I am logged into now also has all kinds of error messages (e.g., Chrome working, but Firefox not; A MySQL server instance that was running on the system is not running properly anymore; other programs might display error messages when launched etc.).

 

[NoelDP]

The CheckSUR result is a bit of a mess

The stuff that CheckSUR can help us fix is this....

Unavailable repair files:
 winsxs\manifests\amd64_888afcc796b38284b9caea5333c3bc81_31bf3856ad364e35_9.4.8112.20553_none_817a3eaced165b78.manifest
 winsxs\manifests\amd64_a0a6b3ef539d69d4aad3a7970a13c5e6_b03f5f7f11d50a3a_6.1.7601.17966_none_24b452d7034e48d4.manifest
 winsxs\manifests\amd64_e5842bbc8043153382a379394a9b0c0e_b03f5f7f11d50a3a_6.1.7601.22126_none_af39efeb548caf7f.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.20586_none_882f0f930e1703ea.manifest
 winsxs\manifests\amd64_447d9d38be49fb0395f1992bda205f79_31bf3856ad364e35_9.4.8112.20553_none_5bf495d398f16514.manifest
 winsxs\manifests\x86_microsoft-windows-winrsplugins.resources_31bf3856ad364e35_7.1.7601.16398_de-de_03d2f91bbaed5344.manifest
 winsxs\manifests\amd64_41e66529008ba916cb71567518e922d2_31bf3856ad364e35_9.4.8112.16447_none_6430a795ac726e6e.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-cn_463c7a50d3c5348f.manifest
 winsxs\manifests\amd64_3b47f866361713aeef840a3c86d244a9_31bf3856ad364e35_9.4.8112.20565_none_ec0c2c60a688ac2d.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-time-provider_31bf3856ad364e35_7.1.7601.16398_none_3c76312cca3fc6e4.manifest
 winsxs\manifests\x86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22171_none_af477f18d00f9c82.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-tw_4a38b7a6d13610ff.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-hk_44e772ded4a0a71f.manifest
 winsxs\manifests\amd64_microsoft-windows-t..torclient.resources_31bf3856ad364e35_7.1.7601.16398_de-de_e4f20305f03fee3a.manifest
 winsxs\manifests\amd64_cf86a98a7c2614082dd8a2ce1ec5a702_b03f5f7f11d50a3a_6.1.7601.17966_none_c5bd3deb76a27bb1.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-tools.resources_31bf3856ad364e35_7.1.7601.16398_de-de_edca46e1d7599a48.manifest
 winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16476_none_54fe4096f10461f7.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_tr-tr_74df5c53238d6270.manifest
 winsxs\manifests\amd64_microsoft-windows-t..usbredirectorclient_31bf3856ad364e35_7.1.7601.16398_none_f642bcff6c8b2640.manifest
 winsxs\manifests\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_7.1.7601.16398_none_8990d94eb5ecd1da.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_2_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_41_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Package_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Package_1_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_2_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_41_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.cat
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2761465_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
 servicing\packages\Package_for_KB2761465~31bf3856ad364e35~amd64~~9.4.1.0.cat

It's going to take me some time to put together the fix protocol for that lot - and I have to go out soon.

It's likely to be lunchtime tomorrow (UK time) before I can post it.

.. and there's more work to do once that lot are fixed.

 

[NoelDP]

It took less long than I expected - but there is a major problem.

Some of the files involved are totally impossible version numbers!

There is no such Windows version as 7.1.7601.x - which means that there is a registry problem on your machine.

With that caveat, we'll get the rest fixed, and then try and hunt down the remaining errors.


I've uploaded a file - s06aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder s06aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[Steve06]

Ok, will do. I'm still puzzled whether such a mess could result from a simple (uncontrolled) power off or if it's rather some kind of virus/malware even though nothing was detected.

 

[Steve06]

Done, it was actually pretty quick. See attached (I left the archive files out as their timestamp has not changed from previously).

 

[NoelDP]

Here's the list of remaining problems in CheckSUR....

Unavailable repair files:
 winsxs\manifests\amd64_a0a6b3ef539d69d4aad3a7970a13c5e6_b03f5f7f11d50a3a_6.1.7601.17966_none_24b452d7034e48d4.manifest
 winsxs\manifests\x86_microsoft-windows-winrsplugins.resources_31bf3856ad364e35_7.1.7601.16398_de-de_03d2f91bbaed5344.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-cn_463c7a50d3c5348f.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-time-provider_31bf3856ad364e35_7.1.7601.16398_none_3c76312cca3fc6e4.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-tw_4a38b7a6d13610ff.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_zh-hk_44e772ded4a0a71f.manifest
 winsxs\manifests\amd64_microsoft-windows-t..torclient.resources_31bf3856ad364e35_7.1.7601.16398_de-de_e4f20305f03fee3a.manifest
 winsxs\manifests\amd64_microsoft-windows-wmi-tools.resources_31bf3856ad364e35_7.1.7601.16398_de-de_edca46e1d7599a48.manifest
 winsxs\manifests\amd64_microsoft-windows-d2d.resources_31bf3856ad364e35_7.1.7601.16492_tr-tr_74df5c53238d6270.manifest
 winsxs\manifests\amd64_microsoft-windows-t..usbredirectorclient_31bf3856ad364e35_7.1.7601.16398_none_f642bcff6c8b2640.manifest
 winsxs\manifests\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_7.1.7601.16398_none_8990d94eb5ecd1da.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat

There's only one file remaining that's easily fixable.....

Here's the list of other files affected from CheckSUR....

(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20573_none_a455cc0e05e6a1a1 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20573_none_a455cc0e05e6a1a1 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20554_none_a46c6c3005d58316 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20554_none_a46c6c3005d58316 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16446_none_a3ef9fe4ecadfa09 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16446_none_a3ef9fe4ecadfa09 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16447_none_a3f0a02eecad1360 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16447_none_a3f0a02eecad1360 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16455_none_a3e3cfaeecb6fca3 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16455_none_a3e3cfaeecb6fca3 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16476_none_a3cf3020ecc64ddc 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16476_none_a3cf3020ecc64ddc 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20565_none_a4629c8e05dcb85e 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20565_none_a4629c8e05dcb85e 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16450_none_a3dece3cecbb7df0 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16450_none_a3dece3cecbb7df0 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_8.0.7600.16385_none_a61138e7aab17fed 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_8.0.7600.16385_none_a61138e7aab17fed 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20553_none_a46b6be605d669bf 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20553_none_a46b6be605d669bf 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16464_none_a3d7ff78ecbfff3d 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16464_none_a3d7ff78ecbfff3d 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20562_none_a45f9bb005df6c59 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20562_none_a45f9bb005df6c59 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16457_none_a3e5d042ecb52f51 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.16457_none_a3e5d042ecb52f51 
(f) CSI Payload File Missing 0x00000000 Windows Pop-up Blocked.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20586_none_a44dfd0005ec0997 
(f) CSI Payload File Missing 0x00000000 Windows Information Bar.wav amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_9.4.8112.20586_none_a44dfd0005ec0997

As you can see, all these are from Internet Explorer 9 - but varying versions/updates.

Combining these with the earlier results from the SFC scan will hopefully get us closer to a solution for your problems - but I suspect that there will be a lot of work remaining to do afterwards.

 

[NoelDP]

You effectively have a choice now -

Either
1) carry on in this manner, and hope that I can solve all the mismatches.
or
2) a repair install of Windows 7 - and hope that the system comes out in a fit state for updating to its current and/or potential state.

Your choice.