Windows is reporting it isn't genuine

[MaxandDad]

I am having some problems with Windows 7 Ultimate 64 bit that match exactly with this thread - http://www.sevenforums.com/windows-...-isnt-genuine-validation-code-0x8004fe21.html

Here are the exact results from the commands that you told us to enter.

DIR C:\Windows\sppwinob.* /s
icacls c:\windows\system32\sppwinob.dll
sfc /scanfile=c:\windows\system32\sppwinob.dll
icacls c:\windows\system32\sppwinob.dll

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Kurt>DIR C:\Windows\sppwinob.* /s
Volume in drive C is Win7
Volume Serial Number is 7682-E636

Directory of C:\Windows\System32

07/13/2009 08:41 PM 418,816 sppwinob.dll
1 File(s) 418,816 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..-spp-plugin-windows_3
1bf3856ad364e35_6.1.7600.16385_none_6daf1bf0165f608f

07/13/2009 08:41 PM 418,816 sppwinob.dll
1 File(s) 418,816 bytes

Total Files Listed:
2 File(s) 837,632 bytes
0 Dir(s) 641,957,888 bytes free

C:\Users\Kurt>icacls c:\windows\system32\sppwinob.dll
c:\windows\system32\sppwinob.dll NT SERVICE\TrustedInstallerF)
BUILTIN\AdministratorsRX)
NT AUTHORITY\SYSTEMRX)
BUILTIN\UsersRX)

Successfully processed 1 files; Failed processing 0 files

C:\Users\Kurt>sfc /scanfile=c:\windows\system32\sppwinob.dll


Windows Resource Protection did not find any integrity violations.

C:\Users\Kurt>icacls c:\windows\system32\sppwinob.dll
c:\windows\system32\sppwinob.dll NT SERVICE\TrustedInstallerF)
BUILTIN\AdministratorsRX)
NT AUTHORITY\SYSTEMRX)
BUILTIN\UsersRX)

Successfully processed 1 files; Failed processing 0 files

C:\Users\Kurt>

Any responses would be nice.

 

[Golden]

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

Regards,
Golden

 

[NoelDP]

As Golden says - we need the full report from MGADiag to be able to properly diagnose the problem.
There are literally thousands of reasons why your machine may be showing as non-genuine, and without the report, we have no idea where to start looking.