Windows Live email in windows 7 message rules do not work.

[thenderson]

I made about 10 rules that I have been using for years in other programs. I made them in windows live mail and they do not work. You apply them and they don't touch anything. All 10 don't do anything. I do tech support for a telecom company. I hear this from others too. Whats going on?

 

[thenderson]

PS... big mistake killing Outlook Express . Best package for your basic customer. This new one and some of the others do not consider the Elderly people out there.

 

[roncerr]

The message rules should work the same in WLM as in OE or WM. But there are more places to move stuff, what with the group of folders for each email account plus the storage folder. I miss OE also, but at least I used WM in Vista for a few years which made the transition a little less jarring. WLM just has a lot of new features that hide the basic functions of previous versions, but they are there.

 

[Steven72555]

BUT, they do not work.
I have three rules added. They don't filter anything

 

[sandcastle11]

You are one step up on me.... I can't get my rules in.. I get to the point of setting up the rule and want to use that rule and "move to specific folder" but the only folder option I am given is the OUTBOX and it won't let me add a folder. Any suggestions would be appreciated...

CM

 

[thenderson]

Doesnt seem to be an issue with Microsoft...

We keep saying they do not work and they say they should work.. Where does it end? You should fix broken things or get out of the business.

 

[Joan Archer]

We keep saying they do not work and they say they should work.. Where does it end? You should fix broken things or get out of the business.

Who should fix it ? This isn't Microsoft you know but a private forum for people using Windows 7.

 

[Kari]

I have absolutely no problems with creating and using rules in Windows Live Mail.

Important thing to remember is that rules work only for POP accounts. If the account is IMAP, the rules do not work as is very clearly told in for instance New Rule Wizard in WLM:



If your email account is an IMAP account, you need to do the sorting using your email accounts web interface.

Kari

 

[mrdemon]

I have created 2 rules for some random reason and they both work fine,

 

[thenderson]

I was told that this forum was associated with Microsoft so my bad. The conversation is going on there too. Fair enough..
My congrats on making a nice forum that looks like they made it.. Good job!

I can show hundreds of forums postings talking about the Windows live issue, so its real. Its hit and miss on which ones work. I do Tech Support for a Telecom company and hear it a lot. But preaching to the choir here for some. I'll beat on Microsoft about it. I love Windows 7 but it has issues....

 

[Joan Archer]

I was told that this forum was associated with Microsoft so my bad. The conversation is going on there too. Fair enough..
My congrats on making a nice forum that looks like they made it.. Good job!

I can show hundreds of forums postings talking about the Windows live issue, so its real. Its hit and miss on which ones work. I do Tech Support for a Telecom company and hear it a lot. But preaching to the choir here for some. I'll beat on Microsoft about it. I love Windows 7 but it has issues....

That's OK an easy mistake, I know that the new version of Windows Live Mail has some issues but for some they are not that bad and just like all things something that can be overcome.

With any new technology there are bound to be glitches that have to be ironed out, nothing in this world is perfect.

If you do come across a solution please feel free to post it here so we can all benefit.

 

[Kari]

I can show hundreds of forums postings talking about the Windows live issue, so its real. Its hit and miss on which ones work.

Please give some links to these discussions. I mean to discussions where the subject is discussed and issue remains also after that OP has learned that on Windows Mail and Windows Live Mail rules do not apply on IMAP accounts.

As I mentioned earlier, you need a POP mail account to use rules. On IMAP accounts you need to use your mail services web interface to sort (create rules), Windows Live Mail or other email client then synchronizes the folder structure showing messages on the folders where you sorted them on web interface of your mail service.

If you want to use rules with IMAP account you need for instance Outlook 2010 which can handle IMAP rules.

Although old page, this still is IMO one of the best explanations on difference between IMAP and POP mail: What is the Difference between POP and IMAP Mail Server?

I'm using three computers daily, all having Windows Live Mail which I use for my Hotmail / Live / MSN addresses. These emails are set up to use POP3 instead of IMAP and leave a message to server for 30 days, so I can be sure that all three Live Mail clients stay in sync. All using the same set of rules, never had an issue.

Kari

 

[megagrafix]

Why do the message rules stop working?

Please! Does anyone have a solution to this! it's so frustrating. this has happened over and over again on all my computers. The Message rules just stop working at random. Is there any way to fix this ? I've searched all over the internet and this is a common problem. Is it just a bug we have to live with? hmmmm another microsoft mystery!