Windows Live Mail Account Pop Up

[woodsman2]

A Windows Live Mail Account pop-up comes on every time I open my Live Mail emails. I went through the List Icon (upper Left corner). This only takes it off temporarily. Comes back later. How do I remove it permanently. At first my email address was in the user space and no password. Here lately no user name in user space. How can I permanently delete. Note: I am 76 yrs. old and new to computers and I thank you in advance Woodsman2

 

[Anak]

Hi woodsman2, welcome to 7F!

Is this the pop-up?



I don't believe you can delete it. It has to be there to sign-in.

Try inputting your user name and password, Make sure you have the proper email address and password spelling, when complete, click on the Remember me box if it doesn't automatically do it for you.

Be careful when signing-in. there is a forget me link right above the sign-in button, you may have inadvertently clicked that to start this problem you're having. I'm hoping that if you sign-in it will reset the "Forget Me" action.




Can you describe the "list icon" a little better, maybe point it out on this?

If you click on the attachment it may open in a new tab, if you click on it there it might get larger and better to see. This depends on the browser you're using.

If it doesn't go to a new tab or get larger, study it, when done click on the browser back button to the left of the www. address bar to return to your thread.