The Ink feature was fun and unique to Messenger. It was a difficult decision but we had to remove the feature in wave 4 for the following reasons:
- After some major layout refactoring work in the product a number of bugs were introduced to Ink that would have been costly to fix. It was simply time we couldn't afford.
- Though the feature was fun to try out, usage data shows Ink was not highly used. It was understanble because the feature didn't really accomplish any scenario very well. Writing words with the feature was difficult and doesn't produce polished results (words always come out as barely readable scrawls). The canvas is also too small to make drawings that are truly expressive or interesting to look at (or really looked like anything). There were scenarios that we thought would have been interesting, like enabling doddling on shared photos (mustache on faces) etc, but as a team we decided that Ink was not an investment area for this wave.
I think Ink has tremendous potential, especially when combined with touch interfaces. We'll definitely be working hard to look at re-enabling the Ink scenarios in the next wave. If you were using Ink in wave 3 for specific scenarios and found it useful, please tell us what those scenarios are, and also ways you think it can be improved.
Alton