Windows Media player 12 stuttering while playing DVDs

blanchflower

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I have a problem since I bought my laptop. Whenever I play DVD movies on Windows Media Player 12, the video stutters and occasionally an error message pops out which says "Nvidia Windows kernel mode driver version 257.21 has stooped responding and has successfully recovered."

I have no such issues with VLC player or Windows Media player classic. Why is this so? My graphics and sound drivers are all up to date but this problem still persists.

I have also installed the K-lite full codec version but this did not solve the problem.

This is the specifications of my laptop:

P-7805g Notebook Gateway FX
Windows 7 Premium 64-bit
Intel Core 2 Duo processor P8700 2.53Ghz
4 GB DDR3 RAM
Nvidia GeForce 9800M GTS with 1 GB of DDR 3 discrete video memory.

Please help! Thanks!

:(:(:(:(:(:(:(:(:(
 

My Computer My Computer

Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
Anyone??? Unsolvable problem??? I can't use Windows Media Player 12 to watch DVDs?

:shock::shock::shock::shock::shock::shock::shock:
 

My Computer My Computer

Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
This is a TDR problem, caused by a video driver or unstable GPU

Common issues that can cause a TDR:
- Bad memory
- Corrupt driver install
- Overheating
- Unstable overclocks (GPU or CPU)
- Faulty graphics card

Things to check first:

- Run memtest (memtest.org). This should complete with NO errors.
- Check temperatures. Its important you check these at load, which is generally when a TDR event will occur. Cleaning your system of dust can help temperatures significantly. Common sense will normally tell you if something is too hot, but if you aren't sure, the information is generally available online.

As you are having this error since you bought your laptop I suggest replacing it since the hardware might be faulty.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Thanks for the response! By the way, what does TDR stand for??

:huh:
 

My Computer My Computer

Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
Thanks for the response! By the way, what does TDR stand for??

:huh:

Well, I just found the meaning on the web:

TDR (Timeout Detection and Recovery) is a windows vista and windows 7 feature. Its purpose is to detect when the GPU stops responding, disable it and reinitialize it without the need to exit windows or reboot.


:)
 

My Computer My Computer

Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Well, I stopped getting those error messages while playing DVDs using Windows Media Player 12 now but the DVD movie does not play properly. It will go blank, I will return to the desktop and suddenly the movie will play again normally.

This occurs once in about 20 seconds. I installed the K-Lite codec but still face this issue. However, there are no issues if I choose VLC or Windows Media Classic.

Windows Media Player 12 is full of bugs! Is it a good idea to purchase the DVD codec from Microsoft to play DVD movies on Windows Media Player 12? Or is this a rip off to customers?

:(:(:(:(:(:(:(:(:(:(
 

My Computer My Computer

Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
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