Windows no longer genuine after update

[ksenior]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-*****-*****-TWPCJ
Windows Product Key Hash: L5W9t0jF6gRxW2X3EJ9STr8pVBo=
Windows Product ID: 55041-007-2532986-86327
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2EA0F432-77CB-425B-B113-C2D073ABEB6F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2EA0F432-77CB-425B-B113-C2D073ABEB6F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-007-2532986-86327</PID><PIDType>6</PIDType><SID>S-1-5-21-2044106650-4089532588-200103563</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z97X-SLI</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="7"/><Date>20140425000000.000000+000</Date></BIOS><HWID>A2493507018400F4</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-007-253298-03-3081-7600.0000-0342015
Installation ID: 012810135480194484451515010713460750318386181106520013
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TWPCJ
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 13/04/2015 12:45:01 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:13:2015 01:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAIAAQADAAAAAgABAAEAHKJ245nzRtScLULgxN4SwhqA0AXYpXo5Cg8abMj2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  DMAR            INTEL         BDW

I built a new computer for myself as a Christmas present 4 months back. Foolishly at the time I thought while you couldn't sell and OEM Win7 license you could transfer one across from another computer. So I transferred it from my old computer with an OEM license to my new computer and of course it didn't work.

I ended up buying Win 7 Pro Retail of a trusted seller on eBay as I couldn't find a retail outlet that still stocked it and it worked perfectly. I've gone through several updates already and never been told my copy was not genuine before. I also activated my copy of Windows.

Last night however I installed some updates. 4 were the required updates and 3 more optional updates (there were 4 available but I didn't bother to update the integrated graphics on my motherboard). This morning when I turned on my computer I was told that my Windows was not genuine.

I've scanned my computer both with AVG Free and Malwarebytes

 

[NoelDP]

The installed Key is NOT a retail one - it's an MAK Volume License one, which is not valid for resale. The Key has been abused, and MS have blocked it.

I would NEVER buy software in eBay - particularly Windows software - as it's known that over 50% is counterfeit.

Here's a variation on my standard spiel...


The Key in use is an MSDN Key from a not-for-resale MAK Volumme License.
Unless you are a member of the Licensed organisation, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


Also - have a look at this video....


http://www.youtube.com/watch?v=hzqNNiOM0cs

You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...
http://www.microsoft.com/en-gb/howtotell/default.aspx

 

[ksenior]

You would think if it's a MAK volume key it would say so on the license. OEM keys for example are clearly marked as such.

 

[ksenior]

I've started a claim and reported it to Microsoft.

 

[AddRAM]

Ebay should help you out too, put in a claim with them.

Depending on how long it`s been

 

[NoelDP]

There is NO 'marking' of ANY Windows Key.
Caveat Emptor is the rule.
There never have been, and never will be, any sale of Windows Keys (except from MS's own servers) without also the sale of media for the software to be used on.
eBay is a different matter altogether - historically they have been somewhat less than helpful, but I gather that MS has impressed on them that that attitude is not acceptable. You may therefore get some (little?) assistance there. What has worked more often is complaining to your financing agent (Paypal/Credit Card/etc) - but make sure that you state that the reason for claim is FRAUD, rather than mis-sale, since this is a much more serious offence.

 

[AddRAM]

Yep, if the seller advertised a retail key and sold you a VLK, that`s absolute fraud.