My HP Elite 8100 PC was giving 5 beeps upon powering up. I suspected the motherboard was at fault so called HP's techincal support and they confirmed this. As my product is under warranty they sent me a new motherboard.
I fitted it and the PC turned on ok and I saved the new config but it does not boot Windows. It gives me the options to run 'Startup Recovery' which does nothing at all and 'Start Windows Normally' which just loops back to this option screen.
I called HP back and they say I shouldn't have had to have done anything else to enable the new motherboard to work so sent me another one and the same thing has happened.
Does anybody have any ideas?
I fitted it and the PC turned on ok and I saved the new config but it does not boot Windows. It gives me the options to run 'Startup Recovery' which does nothing at all and 'Start Windows Normally' which just loops back to this option screen.
I called HP back and they say I shouldn't have had to have done anything else to enable the new motherboard to work so sent me another one and the same thing has happened.
Does anybody have any ideas?
My Computer
At a glance
Windows 7 Professional 64 bit SP1Intel Core i7 2.8GHz4GBATI Radeon HD 4550
- Computer Manufacturer/Model Number
- HP 8100 Elite
- OS
- Windows 7 Professional 64 bit SP1
- CPU
- Intel Core i7 2.8GHz
- Memory
- 4GB
- Graphics Card(s)
- ATI Radeon HD 4550
- Monitor(s) Displays
- HP 22"