Solved Windows not Detecting Headset

[Graysull]

Hi,

I recently purchased a VersionTech EACH G2000 and I plugged it into my computer, but Windows does not recognize it in the playback nor recording devices. Help would be appreciated.

 

[fireberd]

From what I see this has the two 3.5mm plugs and also a USB. I can't find out if the USB is just for the lights or if it is used for anything else in the headset. But, make sure you plug in everything.

As you have a Dell, and are you using the built in sound device? or have you added a separate sound card? If you added a separate sound card, you need to connect the front panel to the new sound card.

If you are using the built in sound device, try connecting the headset and mic to the rear connectors (Green and Pink) and see if it works there.