Windows not genuine error, x8004fe22
- Thread starter mjuzz
- Start date
I don't think I'm too surprised at that 
This is relevant - and shouldn't hurt...
VSS Error: 0x80042318 - Failed to Create Volume Snapshot (VSS)
If it makes no difference, carry on with the replacement anyhow as we have a backup
This is relevant - and shouldn't hurt...
VSS Error: 0x80042318 - Failed to Create Volume Snapshot (VSS)
If it makes no difference, carry on with the replacement anyhow as we have a backup
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
Looks like it worked?? 
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1B24594A-96D7-4332-9654-6A69CEA2A9AB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1B24594A-96D7-4332-9654-6A69CEA2A9AB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3448261727-2982274412-759369397</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G62 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101006000000.000000+000</Date></BIOS><HWID>AADB3B07018400FC</HWID><UserLCID>0415</UserLCID><SystemLCID>0415</SystemLCID><TimeZone>Środkowoeuropejski czas stand.(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Wersja usługi licencjonowania oprogramowania: 6.1.7601.17514
Nazwa: Windows(R) 7, HomePremium edition
Opis: Windows Operating System - Windows(R) 7, OEM_SLP channel
Identyfikator aktywacji: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Identyfikator aplikacji: 55c92734-d682-4d71-983e-d6ec3f16059f
Rozszerzony identyfikator PID: 00359-00178-926-800010-02-1045-7600.0000-3132010
Identyfikator instalacji: 009276985024055093685043051876544116877712164660374434
Adres URL certyfikatu procesora: http://go.microsoft.com/fwlink/?LinkID=88338
Adres URL certyfikatu komputera: http://go.microsoft.com/fwlink/?LinkID=88339
Adres URL licencji użytkowania: http://go.microsoft.com/fwlink/?LinkID=88341
Adres URL certyfikatu klucza produktu: http://go.microsoft.com/fwlink/?LinkID=88340
Częściowy klucz produktu: 3Q6C9
Stan licencji: licencjonowano
Licznik pozostałych operacji przywrócenia pierwotnego stanu licencjonowania systemu Windows: 2
Godzina zaufana: 2015-09-27 21:47:39
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:24:2015 07:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80040155
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAADAAAAAQABAAEAJJRognhARucAf3RVirUOrzjdnFpcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
WDAT HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
ASPT HPQOEM SLIC-MPC
SSDT PmRef CpuPmMy Computer
At a glance
Windows 7 Home Premium x64
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home Premium x64
Great!
Any other problems showing up now? - there's still a minor problem with the WAT service remaining....
Close all open windows.
Open an Elevated Command Prompt window, and type the following command
wusa /uninstall /kb:971033
and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete
copy and paste the output (if any) from the command prompt window to a reply here,
Reboot
reinstall the update from http://support.microsoft.com/kb/971033
Reboot
run another MGADiag report, and post it.
Any other problems showing up now? - there's still a minor problem with the WAT service remaining....
Close all open windows.
Open an Elevated Command Prompt window, and type the following command
wusa /uninstall /kb:971033
and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete
copy and paste the output (if any) from the command prompt window to a reply here,
Reboot
reinstall the update from http://support.microsoft.com/kb/971033
Reboot
run another MGADiag report, and post it.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
The info about not-genuine windows popped up again this morning But I did the WAT service thing anyway:
I think my windows is confused and doesn't know what it's doing anymore haha
But I did the WAT service thing anyway:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1B24594A-96D7-4332-9654-6A69CEA2A9AB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1B24594A-96D7-4332-9654-6A69CEA2A9AB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3448261727-2982274412-759369397</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G62 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101006000000.000000+000</Date></BIOS><HWID>AADB3B07018400FC</HWID><UserLCID>0415</UserLCID><SystemLCID>0415</SystemLCID><TimeZone>Środkowoeuropejski czas stand.(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Wersja usługi licencjonowania oprogramowania: 6.1.7601.17514
Nazwa: Windows(R) 7, HomePremium edition
Opis: Windows Operating System - Windows(R) 7, OEM_SLP channel
Identyfikator aktywacji: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Identyfikator aplikacji: 55c92734-d682-4d71-983e-d6ec3f16059f
Rozszerzony identyfikator PID: 00359-00178-926-800010-02-1045-7600.0000-3132010
Identyfikator instalacji: 009276985024055093685043051876544116877712164660374434
Adres URL certyfikatu procesora: http://go.microsoft.com/fwlink/?LinkID=88338
Adres URL certyfikatu komputera: http://go.microsoft.com/fwlink/?LinkID=88339
Adres URL licencji użytkowania: http://go.microsoft.com/fwlink/?LinkID=88341
Adres URL certyfikatu klucza produktu: http://go.microsoft.com/fwlink/?LinkID=88340
Częściowy klucz produktu: 3Q6C9
Stan licencji: licencjonowano
Licznik pozostałych operacji przywrócenia pierwotnego stanu licencjonowania systemu Windows: 2
Godzina zaufana: 2015-09-28 10:13:55
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:24:2015 07:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80040155
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAADAAAAAQABAAEAJJRognhARucAf3RVirUOrzjdnFpcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
WDAT HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
ASPT HPQOEM SLIC-MPC
SSDT PmRef CpuPmMy Computer
At a glance
Windows 7 Home Premium x64
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home Premium x64
Hmm - the error is still present.
It seems to imply that the watadminsvc.exe file isn't properly registered for some reason.
I'll have to dive into the registry and see if I can come up with a cause/effect/solution.
Back when I can!
It seems to imply that the watadminsvc.exe file isn't properly registered for some reason.
I'll have to dive into the registry and see if I can come up with a cause/effect/solution.
Back when I can!
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
I'm guessing it's a lost cause? I also keep getting weird notifications about libraries not being found or registered and I was wondering if that could be linked to the Windows activation problem or is my Windows just generally f'd up..
I also keep getting weird notifications about libraries not being found or registered and I was wondering if that could be linked to the Windows activation problem or is my Windows just generally f'd up..My Computer
At a glance
Windows 7 Home Premium x64
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home Premium x64
Not yet - I've not been well so haven't had a chance to dig deep yet
Back when I can!
Back when I can!
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
I still can't repro the problem in any simple way - let's see what's in the registry....
Please download the attached file - watcheck1.txt
save it and open it - copy the content into an Elevated Command Prompt and hit the Return Key once.
this will create two files on your desktop - watweb.txt and watadmin.txt - please upload them to a reply.
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
Please download the attached file - watcheck1.txt
save it and open it - copy the content into an Elevated Command Prompt and hit the Return Key once.
this will create two files on your desktop - watweb.txt and watadmin.txt - please upload them to a reply.
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
Both those look right to me.
Let's try a different tack...
Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
Let's try a different tack...
Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
