Windows reporting less memory usable

tw33k

New member
Guru
Gold Member
VIP
Local time
9:36 AM
Messages
3,028
I was having a debate about this issue and my friend suggested the problem could be that the heatsink is on too tight. I told him "That's ridiculous!" He pointed me to this site where it is listed as a possible solution to this problem. (see point 8 Asus X58 + 6/12GB memory overclocking - detecting less memory than installed - i4memory.com - different look at memory)

I've never heard of this and can't find reference to it anywhere else.

So my question is: Do you think this is a valid fix? Have you seen this fix the problem?

To be clear, the problem I mean is that in System Properties Windows reports, for example, 4GB RAM installed (3GB usable) in a 64bit OS.
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
To be clear, the problem I mean is that in System Properties Windows reports, for example, 4GB RAM installed (3GBusable)
Maybe its a 32-bit system

the heatsink is on too tight.
Heatsinks have nothing to do with RAM but some points in this list are true
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
To be clear, the problem I mean is that in System Properties Windows reports, for example, 4GB RAM installed (3GBusable)
Maybe its a 32-bit system

I should have been clearer. I meant in a 64bit OS. Updated 1st post

The theory behind the idea is that a tight heatsink could have bent a pin or 2 on the CPU and that is why it is using less RAM. Doesn't sound right to me but maybe I'm wrong.
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
What results do you get running Resource Monitor (type resmon into the start box)? Click the 'Memory' tab...
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
It's not my problem. It was a debate I was having with someone.
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
The reason I mention that is if there's any Hardware Reserved memory it's probably being used by his video card (if shared memory is present).
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
OK..I'll be clearer. This is theoretical. The usual fixes don't work (it's not the graphics card, remapping in the BIOS, Max Memory is unticked) Some say that the heatsink has bent CPU pins and this is why it is reporting less RAM is available. Loosening the heatsink/waterblock is the answer (like it says in the link I posted)
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
Just trying to add more fuel for ya ;)
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
No need. He may be right but I can't find any evidence that suggests he is other than site I linked in the 1st post.
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
I had such a problem, and the problem was in the processor because it does not suport to all my frame 6GB DDR3, but suporto Installed 6GB (4GB Usable),Ultimately I decided a little more powerful processor, and everything is set straight.

You apologize for my poor English:)
 

My Computer

OS
Windows 7 Ultimate x64
CPU
AMD Athlon II X2 250 3.00GHz
Motherboard
Gigabyte Ltd. Ga-790XT -USB3
Memory
6GB Ram DDR3
Graphics Card(s)
ATI HD 4600 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
LG L192WS
Screen Resolution
1440 x 900
Keyboard
Genius
Mouse
Genius
Internet Speed
8MB Download 1MB Upload
Doesn't make sense to me. When we first started getting servers with that socket, me and a colleague did bend a few pins ona couple servers at first. Those things wouldn't even POST. And the way the pins bend, letting up pressure should make the problem worse theoretically because then you are airgapping those pins that were bent. Maybe that was a "Coincidental fix" for someone. You know how sometimes when trying to fix an issue, the simple fact of jostling something around "fixes" the issue, kind of like how Telcos fix a lot of problems by clearing the line to test it, report back "No Problem Found" and that magically clears the issue.
 

My Computer

OS
Windows 7
CPU
i5-750
Motherboard
Asus
Memory
4GB DDR3 1600
Graphics Card(s)
GT220
That's what I think.
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
I was having a debate about this issue and my friend suggested the problem could be that the heatsink is on too tight. I told him "That's ridiculous!" He pointed me to this site where it is listed as a possible solution to this problem. (see point 8 Asus X58 + 6/12GB memory overclocking - detecting less memory than installed - i4memory.com - different look at memory)

I've never heard of this and can't find reference to it anywhere else.

So my question is: Do you think this is a valid fix? Have you seen this fix the problem?

To be clear, the problem I mean is that in System Properties Windows reports, for example, 4GB RAM installed (3GB usable) in a 64bit OS.

If it were a hardware problem then it should show up as a deficit in installed RAM, not "Usable". "Usable" RAM is a Windows/BIOS memory management concept above the hardware.

Though I have heard of many weird things, this doesn't seem very plausible.

- Gene
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built (GeneO industries)/Model 4
OS
Windows 10 Pro. EFI boot partition, full EFI boot
CPU
i7 4770k 4.4GHz (44-44-43-43 turbo) @ 1.248V
Motherboard
ASUS Maximus VI Hero
Memory
16GB (8GBx2) @2200 MHz G.skill Sniper 10-11-10-30-1, 1.6V
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Onboard SupremeFX Audio
Monitor(s) Displays
NEC Spectraview 2490WUXi-SV
Screen Resolution
1920 x 1200
Hard Drives
Samsung 850 Pro 256GB (OS), Samsung 2x 128GB 840 Pro SSD in RAID0, 3x WD Blue 6Gb/s 1TB RAID0, WD 2TB Black external USB 3.0, 2TB WD20EARS Green external USB 3.0, 2x 500GB Seagate and 1 750 GB external USB, 1x 350GB external USB3
PSU
Seasonic X-850 (2012 KM3 model)
Case
Fractal Design Define R4
Cooling
NH-D14, NF-F12, NF-A15; NF-P14, NF-P12,NF-A14, S12A PWM
Keyboard
Cooler Master Storm Quickfire Rapid - Brown
Mouse
Logitech G602
Internet Speed
126.4 Mb/s down, 24.3 Mb/s up
Other Info
USB 3.0 x8 , SATA III x8, eSATA, USB 2.0 x6. Samsung DVD R/W drive.

WEI: CPU 7.8, Memory 7.9, Graphics 7.9, Disk 7.9
Thanks for the confirmation GeneO
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
Back
Top