Solved Windows Service Pack 1 Update fail Code 800B0100

AD85

New member
Local time
2:14 AM
Messages
4
Greetings to everyone from Puerto Rico. Let me start off by explaining that I have had this problem for a week or 2 and I have searched everywhere on the internet and have followed all the advice I have read and still nothing, it has come to the point I registered here to see if someone could help me because I'm just frustrated and mad at this point.

I think this problem is common enough and I know a lot of users have gone through the same.



I have added the CheckSur.log and CheckSur.persist.log

Any and all help will be appreciated, thank you for your time.
 

Attachments

My Computer

Computer Manufacturer/Model Number
Hewlett Packard/CQ5700F
OS
Windows 7 Home Premium 64
CPU
AMD Phenom II x2 555 Processor 3.20GHz
Motherboard
H-Apricot-RS780L-uATX (Apricot)
Memory
8.00GB
Graphics Card(s)
ATI Radeon 3000
Sound Card
ALC662-VC1
Hard Drives
Size: 500 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Case
Mid-size ATX
Hi and welcome to seven forums,

I don't know for sure as it was a long time ago for me but I think I had an issue installing service pack one and it was all down to windows defender.

I think I either disabled it while installing or uninstalled it and then reinstalled it after.

Might not work for you but worth a shot.


Paul.
 

My Computer

OS
Windows 7 Professional 64 bit

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Hi and welcome to seven forums,

I don't know for sure as it was a long time ago for me but I think I had an issue installing service pack one and it was all down to windows defender.

I think I either disabled it while installing or uninstalled it and then reinstalled it after.

Might not work for you but worth a shot.


Paul.

Thanks for the tip, I tried it but it didn't work for me :(


Thanks for the links, already tried most of that without any luck, but I'll keep on trying.
 

My Computer

Computer Manufacturer/Model Number
Hewlett Packard/CQ5700F
OS
Windows 7 Home Premium 64
CPU
AMD Phenom II x2 555 Processor 3.20GHz
Motherboard
H-Apricot-RS780L-uATX (Apricot)
Memory
8.00GB
Graphics Card(s)
ATI Radeon 3000
Sound Card
ALC662-VC1
Hard Drives
Size: 500 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Case
Mid-size ATX
Greetings to everyone from Puerto Rico. Let me start off by explaining that I have had this problem for a week or 2 and I have searched everywhere on the internet and have followed all the advice I have read and still nothing, it has come to the point I registered here to see if someone could help me because I'm just frustrated and mad at this point.

I think this problem is common enough and I know a lot of users have gone through the same.



I have added the CheckSur.log and CheckSur.persist.log

Any and all help will be appreciated, thank you for your time.

Hello, and welcome to the Seven Forums!

CheckSUR.log usually diagnoses this error quite effectively, but as you can see from "No errors detected", you have a rarer strain of this error, and hence your solutions will be different from most of what you search for online. Not to worry though, there are solutions :)

Firstly, please run this Fix-It in Aggressive Mode: How do I reset Windows Update components?

It MUST be run in Aggressive Mode to have any chance of fixing this exact problem.

Restart your computer, and tell me if the problems persist.

If the problems perist, and you need only do this if they do,

please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks a lot!

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
I've tried the Fix-It, but not sure if I have it on aggressive mode, but running it the way it presents it self to me it says it fixed the problem but it hasn't :(

Here's CBS folder as asked and thanks for all the help :)
 

My Computer

Computer Manufacturer/Model Number
Hewlett Packard/CQ5700F
OS
Windows 7 Home Premium 64
CPU
AMD Phenom II x2 555 Processor 3.20GHz
Motherboard
H-Apricot-RS780L-uATX (Apricot)
Memory
8.00GB
Graphics Card(s)
ATI Radeon 3000
Sound Card
ALC662-VC1
Hard Drives
Size: 500 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Case
Mid-size ATX
Just for interest sake - please run an MGADiag report and post the results.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've tried the Fix-It, but not sure if I have it on aggressive mode, but running it the way it presents it self to me it says it fixed the problem but it hasn't :(

Here's CBS folder as asked and thanks for all the help :)

Hello again!

The fact that you were not offered the Aggressive Mode is significant, but it was my fault, and not yours.

My tongue is tied due to legal reasons. There is a bitter war on at the moment, not that most people realise, and not that I can say, but the real Fix-It, the one I tried to link to has been removed. In its place is a Fix-It with far less power, and no Aggressive Mode.

I did not realise when I made my post, hence why I sent you a Fix-It which did not fix the problem. I can only appologise for that.

Since we can no longer use Microsoft Fix-Its, we must go third party. It is completely safe, does exactly the same as the old Microsoft one (I have checked it personally, it really is exactly the same).

Please run both batch files here: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

restart, and tell me if the problems persist.

I truly did not realise that the Fix-It had been removed. That disgusts me.

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Just for interest sake - please run an MGADiag report and post the results.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

Thanks to niemiro's help I have finally solved the problem, but if you still want the info you asked for I have no problem in sharing it.

I've tried the Fix-It, but not sure if I have it on aggressive mode, but running it the way it presents it self to me it says it fixed the problem but it hasn't :(

Here's CBS folder as asked and thanks for all the help :)

Hello again!

The fact that you were not offered the Aggressive Mode is significant, but it was my fault, and not yours.

My tongue is tied due to legal reasons. There is a bitter war on at the moment, not that most people realise, and not that I can say, but the real Fix-It, the one I tried to link to has been removed. In its place is a Fix-It with far less power, and no Aggressive Mode.

I did not realise when I made my post, hence why I sent you a Fix-It which did not fix the problem. I can only appologise for that.

Since we can no longer use Microsoft Fix-Its, we must go third party. It is completely safe, does exactly the same as the old Microsoft one (I have checked it personally, it really is exactly the same).

Please run both batch files here: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

restart, and tell me if the problems persist.

I truly did not realise that the Fix-It had been removed. That disgusts me.

Richard

That did it, I finally have service pack 1 installed, I want to thank you and everyone so much for all the help, I have 1 less headache to deal with. Extremely grateful to everyone and to you my friend. :)
 

My Computer

Computer Manufacturer/Model Number
Hewlett Packard/CQ5700F
OS
Windows 7 Home Premium 64
CPU
AMD Phenom II x2 555 Processor 3.20GHz
Motherboard
H-Apricot-RS780L-uATX (Apricot)
Memory
8.00GB
Graphics Card(s)
ATI Radeon 3000
Sound Card
ALC662-VC1
Hard Drives
Size: 500 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Case
Mid-size ATX
Nah - It would only have been useful before the fix, as it may have indicated some fialures along the way that I am trying to track down.
Thanks for the off though, nad glad to hear that you got it sorted.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi ,

I'm having the same problem except that i do have some errors, 18 to be specific, within the CheckSur.log
I ran both batch file at admin level with no success.
I'm on win 7 x86 pro and SP1 will not install
 

Attachments

My Computer

Computer Manufacturer/Model Number
Dell Latitude E6510
OS
win 7 x86 pro
CPU
intel core i5 M 450 @ 2.4GHz 2.4GHz
docalino,
You have tagged on to an older thread marked as solved.
Not the best idea!

Please start your own thread.

Thank you for your patience & understanding.

;)
 

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Thanks, will do
 

My Computer

Computer Manufacturer/Model Number
Dell Latitude E6510
OS
win 7 x86 pro
CPU
intel core i5 M 450 @ 2.4GHz 2.4GHz

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
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