Windows Update Doesn't Work in Domain Environment

eaturbrainz

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I'm trying to set up a new PC around the office, but as soon as I establish a connection to the domain, Windows Update keeps giving me ERROR: 8024402F. This may sound wacky, but I've narrowed the problem down to the clock (as in time). After checking the Event Viewer logs I found this...

Code:
Log Name:      Application
Source:        Microsoft-Windows-CAPI2
Date:          8/24/2011 1:02:36 PM
Event ID:      4107
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      LABPC1.******************.com
Description:
Failed extract of third-party root list from auto update cab at: <[URL]http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab[/URL]> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
Event Xml:
<Event xmlns="[URL="http://schemas.microsoft.com/win/2004/08/events/event"]Error[/URL]">
  <System>
    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
    <EventID Qualifiers="0">4107</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2011-08-24T18:02:36.849214800Z" />
    <EventRecordID>574</EventRecordID>
    <Correlation />
    <Execution ProcessID="1116" ThreadID="2704" />
    <Channel>Application</Channel>
    <Computer>LABPC1.******************.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
    <Data>A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
</Data>
  </EventData>
</Event>

As soon as I take the computer off the domain, Windows Update works properly, and I don't see that error message. If I put it back on the domain, and I lose the ability to update and my error log is riddled with the error seen above.

I've tried everything suggested here, to no avail. The reason this is an important matter is because we are running Microsoft Security Essentials as our antivirus, and it gets its virus definitions through Windows Update. Without Windows Update, we have no functioning antivirus.

Thanks for any help, I appreciate it.

EDIT: I've never had this problem before. It's only with this new batch of PCs we bought about a week ago.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Me :)
OS
Windows 7 Home Premium x64
CPU
AMD Phenom X4 9950 Black Edition
Motherboard
ASUS M2AVM-HDMI
Memory
4GB DDR2 1066
Graphics Card(s)
ATI Radeon HD5670
Hard Drives
Western Digital 2TB Green (WD20EARS)
Case
Cooler Master Elite 332

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
None of those had any effect... Im just surprised that with all these seemingly specific error codes, there has never been some sort of library with every error and how it could be fixed. I've been searching for the last 3 days, and have yet to find a mention of this error let alone a way to fix it (I have seven brand new PCs and they're all doing the same thing). Here's the error description.

Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.co...uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

UPDATE: All these PCs have wireless network cards in them, as well as wired, but both connections give the same results (never really suspected the network card, but I'm tryin' everything...).

EDIT: I've seen some mention of ActiveX Filtering on the firewall, but that isn't it (There's about 40 PCs going through this firewall and none of them are having update issues).

EDIT2: The above error has nothing to do with my Windows Update error... I found a FixIt that solved the problem seen in the event viewer, but Windows Update still spits out 8024402F. Even though Windows Update is giving an error, the event viewer shows no warning or errors... You'd think Windows Update failing would classify as an "event".
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Me :)
OS
Windows 7 Home Premium x64
CPU
AMD Phenom X4 9950 Black Edition
Motherboard
ASUS M2AVM-HDMI
Memory
4GB DDR2 1066
Graphics Card(s)
ATI Radeon HD5670
Hard Drives
Western Digital 2TB Green (WD20EARS)
Case
Cooler Master Elite 332
eaturbrainz
It may be time to consult the " experts" at Microsoft Technical Support re your annoying problem.
See link below.

Help and Support


 

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
I'll try that. Thanks for your help.

When (and if) they give a real solution I'll edit this post with their solution and mark it as solved.
 

My Computer

Computer Manufacturer/Model Number
Me :)
OS
Windows 7 Home Premium x64
CPU
AMD Phenom X4 9950 Black Edition
Motherboard
ASUS M2AVM-HDMI
Memory
4GB DDR2 1066
Graphics Card(s)
ATI Radeon HD5670
Hard Drives
Western Digital 2TB Green (WD20EARS)
Case
Cooler Master Elite 332
I await the outcome.
Good luck too.:)
 

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Just echo from the past... I remember having some WU problems in a domain environment when clocks were not in sync. Long shot, probably not your case, but decided to post when I remembered this.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Hello,

I don't know if I'm too late. Do you have WSUS configured? Any GPO Policy for the WU?
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
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