Windows Update Error 800B0100

L

lineofbestfit

New member
Local time
5:33 PM
Messages
11
Hello,
I have been having problems installing 2 Important updates onto my machine. I have tried to install them several times since they was released, but every time I get the same Error Code: 800B0100.

I have followed the steps from your "Windows Update Posting Instructions", and I have attached the checksur log to the thread as well. However, the CBS.log will not allow me to read it so I only included checksur.log and checksur.persist.log.

Thanks!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-bit Professional
Here's the error-list from the CheckSUR log -
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_9.4.8112.16599_none_df7342e85a305441.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlapplication_31bf3856ad364e35_9.4.8112.20715_none_ce909f2df513350e.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlapplication_31bf3856ad364e35_9.4.8112.16599_none_cdb48244dc32dd01.manifest
 winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16599_none_7643868174a86007.manifest
 winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_9.4.8112.16599_none_0394391424adde98.manifest
 winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_9.4.8112.20715_none_5dd2890b7d5803af.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_9.4.8112.20715_none_0cfcfefc6d59b895.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_9.4.8112.20715_none_626dc157d4709db0.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20715_none_65618133498006be.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16599_none_bcb4965300bc516a.manifest
 winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_9.4.8112.16599_none_5cf66c226477aba2.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.20715_none_bcc3dfe285eea901.manifest
 winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_9.4.8112.16599_none_d8fcffa380f4576a.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_9.4.8112.20715_none_2fa2fecab95ae2fd.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16599_none_b10a3f06a96f543b.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_9.4.8112.16599_none_2ec6e1e1a07a8af0.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16599_none_f73a7b9ac9f9a52e.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_9.4.8112.20715_none_71849ef6c677a9f3.manifest
 winsxs\manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest
 winsxs\manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.20715_none_bd5f99542f1a6b22.manifest
 winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.20715_none_2a19c7c8c27f9181.manifest
 winsxs\manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest
 winsxs\manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_9.4.8112.16599_none_6191a46ebb9045a3.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-impexp-extexport_31bf3856ad364e35_9.4.8112.16599_none_a25853a4965ae46f.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_9.4.8112.20715_none_b0dbbcbd2b8c0455.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20715_none_bd90b33c199ca977.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.20715_none_bcda5a467839d671.manifest
 winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_9.4.8112.16599_none_0d10ef5d809b15f5.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.20715_none_f8169883e2d9fd3b.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.16599_none_6485644a309faeb1.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16599_none_879da59ff4fec93d.manifest
 winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_9.4.8112.20715_none_0ded0c46997b6e02.manifest
 winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_9.4.8112.20715_none_b02ee748ea6a7d9d.manifest
 winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_9.4.8112.20715_none_047055fd3d8e36a5.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16599_none_bbe7c2f96d0e50f4.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-impexp-extexport_31bf3856ad364e35_9.4.8112.20715_none_a334708daf3b3c7c.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.20715_none_745c8f1620afc4fd.manifest
 winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16599_none_293daadfa99f3974.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_9.4.8112.16599_none_1ca6c505b6b630c4.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_9.4.8112.16599_none_0c20e21354796088.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.16599_none_bc837c6b163a1315.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_9.4.8112.16599_none_afff9fd412abac48.manifest
 winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_9.4.8112.16599_none_af52ca5fd18a2590.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16599_none_bbfe3d5d5f597e64.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_9.4.8112.16599_none_048977631d65ea86.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_9.4.8112.16599_none_d4411d500d4bb2bf.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ielowutil_31bf3856ad364e35_9.4.8112.20715_none_7bacbc135cf06059.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ielowutil_31bf3856ad364e35_9.4.8112.16599_none_7ad09f2a4410084c.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.20715_none_b1e65befc24fac48.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_9.4.8112.16599_none_70a8820dad9751e6.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_9.4.8112.20715_none_e04f5fd17310ac4e.manifest
 winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.20715_none_771fa36a8d88b814.manifest
 winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_9.4.8112.20715_none_d9d91c8c99d4af77.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.16599_none_7380722d07cf6cf0.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.20715_none_8879c2890ddf214a.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_9.4.8112.20715_none_d51d3a39262c0acc.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_9.4.8112.20715_none_0565944c36464293.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_9.4.8112.20715_none_1d82e1eecf9688d1.manifest
 servicing\packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum
I'll post a fix protocol when I can.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK, thanks!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-bit Professional
I've uploaded a file - lbfaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder lbfaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hello,

There was only a manifests folder in the lbfaa.zip so I did as you said with that and reran the CheckSUR tool. It said that it found 62 errors and fixed 59. I have attached the logs again. Thanks for the help.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-bit Professional
Sorry! - my fault.
I'll post another protocol later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Not a problem! Thanks a lot for your help.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-bit Professional
Just to check back in, I ran the windows updater and it installed one of the updates that wasnt cooperating before along with a few others, however it was still hung up on KB3006121 with error 800B0100.

The initial reason why I started looking into this problem was because the "Turn on and off Windows Features" list from the control panel would not populate and I am looking to turn Windows Media Player back on. Some threads I read said to try running the CheckSUR tool for that and when I looked at the log I saw the errors and posted here. My additional question is do you think that fixing KB3006121 and rerunning the CheckSUR tool could help to repopulate that Features list or is it likely I will need to go to a restore point (or Heaven Forbid a fresh install)?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-bit Professional
I'll get that fix posted soon - honest!

I doubt that the fix I post will fix your blank Features panel - but that is a known problem and we can worry about it after fixing WU.(possibly in a new thread - but let's not get ahead of ourselves!)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I said soon! ;)
I've uploaded a file - lbfab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder lbfab in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Wow that was fast! I ran the CheckSUR tool and it still returned 2 errors for packages that were not fixed. I have attached the log files. Thanks!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-bit Professional
I've uploaded a file - lbfac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder lbfac in the same place.
Open this folder - there should be one folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Very strange happenings here. I placed the packages in the folder and ran the CheckSUR utility, saw all errors fixed, zipped the logs, and restarted. I then attempted to update and it failed with the same 800B0100. However, the Windows Features list which I mentioned yesterday did populate this time after the checkSUR tool ran successfully. I have attached the checkSUR.log and the checkSUR.persist.log.

Sorry my case has been so much trouble!

Much appreciation for the good work you do.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-bit Professional
CheckSUR appears to have found one error - and fixed it...
Code: 
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum  Line 1: 
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

It may be a good idea to run the SFC scan again, and post the CBS.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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