Solved Windows Update Error Code 80071A90

[DavyB]

Cannot load the following updates;

Update for Windows 7 for x64-based Systems (KB2732500, KB2729094, KB2732487, KB2647753)
Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2722913)
Security Update for Windows 7 for x64-based Systems (KB2705219, KB2731847, KB2712808)
Error details: Code 80071A90
Tried booting in safe mode and with a clean start to no avail. Also tried tried running MicrosoftFixIt.exe
Anybody got any ideas

 

[GMS Group]

I had the same problem.

1. Download and install update "Windows6.1-KB2647753-v2-x64" manually from
http://www.microsoft.com/en-us/download/details.aspx?id=29156

2. Do a normal Windows update for the remaining files.

 

[DavyB]

Thanks for the advice but when I try to download the update I am required to download and run GenuineCheck.exe first to get a security number to allow the download.
On running GenuineCheck.exe I get an error message stating "This version of the Windows Genuine Advantage tool is no longer supported. Please download the newest version and ensure that your system clock is accurate"
When I downloaded the latest version I get a message stating that I need windows XP to load the tool!
So I cannot implement your suggestion YET!

 

[DavyB]

Managed to load update KB2647753 and all is OK now thanks very much

 

[calvinlovehobbe]

DavyB how did you solve this problem? i have the same problem where im trying to manually load a bunch of updates but on following the steps for running genuine check i get "This version of the Windows Genuine Advantage tool is no longer supported. Please download the newest version and ensure that your system clock is accurate".

i have also used the MGAdiag.exe tool to manually get the validation code (which ends up being 0). when i plug this in to the manual download website and click continue it takes me to this webpage Genuine Windows - Microsoft Windows but no download to be found. if i go back to the download page i get taken right back to the validation page.

 

[calvinlovehobbe]

sorry i reposted with full details of my actual problem on a new thread here: http://www.sevenforums.com/windows-...dows-updates-both-automatically-manually.html

please ignore

 

[rhin0ski]

Fixed My Update Problem

I had the same problem.

1. Download and install update "Windows6.1-KB2647753-v2-x64" manually from
Download: Update for Windows 7 for x64-based Systems (KB2647753) - Microsoft Download Center - Download Details

2. Do a normal Windows update for the remaining files.

Thanks so much for this info....worked like a charm. After this hotfix was installed, Update picked up and installed the 7 others successfully.

 

[srw12]

Still got the problem

I have precisely the same problem as DavyB had 2 weeks ago. How did he manage to load Windows6.1-KB2647753-v2-x64 manually?

 

[rhin0ski]

I have Windows 7 Home Premium 64 bit. I downloaded this link for the hotfix:
http://www.[URL="http://www.sevenforums.com/windows-updates-activation/247035-windows-update-error-code-80071a90.html#"][COLOR=#3485bd !important][COLOR=#3485bd !important]microsoft[/COLOR][/COLOR].com/en-us/download/details.aspx?id=29156[/URL]

After installing and rebooting, the other windows updates can then be installed. So, it's a 2 step process: first install the hotfix, then the remaining updates.

 

[Abe123]

Got the Windows Updates!!!

After 2 hours with Microsoft I got my updates installed. First pick 2 random updates and install those. Should work. One of the updates has to be manually installed. Just go to Start, then type in Services. Go to Windows Installer and make it Automatic. Then install the updates and restart computer. Should work.

 

[anr70]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RXP6F-GJTJ7-3KR36
Windows Product Key Hash: IL/i7XPFc0AcirtjWjWx2A5NheA=
Windows Product ID: 00359-OEM-8783702-61255
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {1C39BDED-9747-44EA-930B-1277E4485888}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1C39BDED-9747-44EA-930B-1277E4485888}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3KR36</PKey><PID>00359-OEM-8783702-61255</PID><PIDType>3</PIDType><SID>S-1-5-21-696740452-903555958-2179268063</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ20 </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PHU Ver. F.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20090305000000.000000+000</Date></BIOS><HWID>E7B83607018400F8</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65184</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-837-061255-02-17417-7600.0000-3222009
Installation ID: 021742044571660865080126901105520436638572730572093996
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3KR36
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 22/8/2013 11:15:20 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:5:2013 12:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAJJSyhTbouj16f17LrAx62/hT1F+pAzAEkHVGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 3037
FACP HPQOEM 3037
HPET HPQOEM 3037
MCFG HPQOEM 3037
ASF! HPQOEM 3037
SSDT HPQOEM SataAhci
DMAR

SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci

 

[NoelDP]

There's no problem showing in your report - what problem are you experiencing