Windows update error code 800736B3

T

tenlakes

New member
Local time
11:25 PM
Messages
6
CBS.zip is attached. can anyone help with this error code. I cannot run windows update. This error code 800736B3 is the result every time. I have ran cmd spf scan, I have ran the window repair tools. Nothing will do it. Can someone please help?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
windows 7 home premiun x64, 8gb ram, sp1
Antivirus
avg
Hello and welcome tenlakes mate I see you have done the sfc and I would suggest you run this as well if you haven't already
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

just for another option you could run these they don't take long and will eliminate anything from that direction
http://www.superantispyware.com/
http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thank you ICIT2LOL, on it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
windows 7 home premiun x64, 8gb ram, sp1
Antivirus
avg
The error here appears to be this one - from the CBS.log file...
Code: 
2015-04-27 10:52:09, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-windows-tdi-over-tcpip_31bf3856ad364e35_0.0.0.0_none_6a36597cdc9d5623 (6.1.7601.22865), elevation:2, lower version revision holder: 6.1.7601.18658
2015-04-27 10:52:09, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed
2015-04-27 10:52:10, Info                  CSI    0000000e Performing 1 operations; 1 are not lock/unlock and follow:
  Install (5): flags: 0 tlc: [be46c260ed3feac15d24bdf9f2212505, Version = 6.1.7601.18658, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:154{77}]"Package_2_for_KB3014406~31bf3856ad364e35~amd64~~6.1.1.1.3014406-4_neutral_GDR" ncdata: [l:2{1}]"2") thumbprint: (null)
2015-04-27 10:52:10, Error                 CSI    [EMAIL="0000000f@2015/4/27:15:52:10.710"]0000000f@2015/4/27:15:52:10.710[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(8701): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function ComponentStore::CRawStoreLayout::QueryComponentUnstagedFiles expression: (null)
[gle=0x80004005]
2015-04-27 10:52:22, Error                 CSI    00000010 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2011# from CCSDirectTransaction::PerformChangeAnalysis(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    00000011 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2010# from CCSDirectTransaction::PrepareForCommit(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    00000012 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2009# from CCSDirectTransaction::ExamineTransaction(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    00000013 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2008# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0xd0150004]
2015-04-27 10:52:22, Error                 CSI    [EMAIL="00000014@2015/4/27:15:52:22.301"]00000014@2015/4/27:15:52:22.301[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(8701): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function ComponentStore::CRawStoreLayout::QueryComponentUnstagedFiles expression: (null)
[gle=0x80004005]
I haven't dealt with this type of error before - so I need to do some research before applying foot to mouth ;)
With luck, I'll be able to get back to you with something useful tomorrow, around this time.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you NoelDP. Much appreciated!!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
windows 7 home premiun x64, 8gb ram, sp1
Antivirus
avg
Ok mate at least something is moving now as I saw you had been waiting for some time for a response - I'm sorry I didn't see it before now.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you NoelDP. I will let you know.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
windows 7 home premiun x64, 8gb ram, sp1
Antivirus
avg
Did not work. See attachment.
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
windows 7 home premiun x64, 8gb ram, sp1
Antivirus
avg
Anybody have update?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
windows 7 home premiun x64, 8gb ram, sp1
Antivirus
avg
Sorry - unfortunately, we've not been too successful fixing this particular error message :(
Generally it appears to indicate fairly widespread registry corruption - and also prevents a repair install. ;(

let's see if I can see what's actually going on...

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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