Windows Update: Error Code 800B0100

[Packrat87]

Hello, I have been unable to download/install any updates for Windows 7 (gives Error Code 800B0100) via Windows update and had to install them through the web manually. I have installed the System Update Readiness Tool but it does not seem to solve the problem. Currently, I have KB982670, KB982664, and KB979099 waiting to be downloaded. (and to test whether the problem is solved)

Can someone kindly assist me to solve this problem?

Thank you,

Dave

 

[karlsnooks]

PackRat,

Welcome to Seven Forums.

Please take a gander at this article by Microsoft.

Windows Update error 800B0100

If, and only if, this is negative, then disable your firewall and AV software and try again. After updating, then turn back on your AV & firewall software.

Some third-party anti-virus/firewall software are problematic.

Most of us here use, and only use, Microsoft Security Essentials.

http://www.microsoft.com/security_essentials/

 

[Flavius]

...if disabling 3p security software does not solve problem,please find CheckSur.log file in C:\Windows\Logs\CBS folder and attache to post

 

[Packrat87]

1) Install System Update Readiness Tool for x86, did not solve the problem.
2) That's unfortunate since I just installed Kaspersky Internet Suite 2010 --;. I'll consider that option in the future. I was able to install KB982670 but unconclusive since I did not attempt to install it before disabling Kaspersky. The two other updates cannot be installed even with Kaspersky disabled.
3) Here's my ChechSUR.log

 

[Flavius]

Damages

Unavailable repair files:
winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_en-us_4fdb37fe8f21c984.manifest
winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_en-us_66b0e132757333e5.manifest

1.I attached to post files to replace,please download them and upack on your desktop
-on your desktop appear Temp folder

2.Please open explorer and go to root C:



3.Left click on Temp folder,hold left mouse button and move it to explorer,when appear tip "move to Windows" (it's very important), release mouse button


4.Next explorer ask do you want to merge folders,click "yes" to apply operation

5.Run Readiness Tool again
6.Next try install problematic updates from Microsoft Download Center Microsoft Download Center

(not from Windows Updates)

 

[Anak]

I hope you do not mind. I've been following this thread...

Very nice post Flavius!

If there isn't a tut for this, there should be!

 

[Packrat87]

Thank for the quick response Flavius.

Followed the steps, Windows Update refuses to install updates. I installed one manually.

Here is my CheckSUR.log in case I did not follow correctly your instructions:

 

[Flavius]

I did not follow correctly your instructions:

The same log as the old one.Download again attached files and repeat again the whole my previous post 5.

If you have any problems with that method please let me know there are also another method to do that from WinRE...

 

[Packrat87]

Thank for the quick response Flavius.

Followed the steps, Windows Update refuses to install updates. I installed one manually.

Here is my CheckSUR.log in case I did not follow correctly your instructions:

Is it possible to try the other method, I followed the instructions and the CheckSUR.log is still the same. Moreover, I recently installed Windows 7 over Windows Vista leaving a Windows.old and Windows.old.000 if this detail affects the instructions.

 

[Flavius]

Thank for the quick response Flavius.

Followed the steps, Windows Update refuses to install updates. I installed one manually.

Here is my CheckSUR.log in case I did not follow correctly your instructions:

Is it possible to try the other method, I followed the instructions and the CheckSUR.log is still the same. Moreover, I recently installed Windows 7 over Windows Vista leaving a Windows.old and Windows.old.000 if this detail affects the instructions.

If you understand correctly you did everything exactly what I said but Readiness Tool repeatedly return the same errors -if it's true replacing corrupted files doesn't make sence any method. because corrupted components belongs to update KB983590 then please uninstall this update and reinstall it from Microsoft Download Center

 

[Packrat87]

Windows Update failed to install KB982664
I installed KB982664 through Microsoft Download Center.

Here is the CheckSUR.log.

Thank you for your help Flavius.

 

[Flavius]

Summary:
Seconds executed: 348
Found 2 errors
Fixed 2 errors
CSI Manifest All Zeros Total count: 2
Fixed: CSI Manifest All Zeros. Total count: 2

And it's everything OK.The tool found both errors and fixed .If you don't have any more problems with any update then the thread will be closed...

 

[Packrat87]

You may close this thread Flavius.

Again, thank you for your help! Also thank you to karlsnooks for the basics!

-Dave