Windows Update Fail Error 80073712

maneater

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Hi guys,

I am a new comer here. I am Indonesian so I hope you guys could understand my english.

So I am trying to update my windows but it keeps failing and reporting me with error code 80073712

I try to run the sfc /scannow but it doesn't work. It says:

"Windows Resource Protection could not perform the requested operation."

I try to run the Windows Update Readiness Tool Windows6.1 KB976932, it does not work.

The txt files at %windir%\logs\cbs\checkSUR.log reporting this:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-27 18:33

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Missing Root Key 0x00000002 HKLM\Components\CanonicalData\Deployments

Summary:
Seconds executed: 44
Found 1 errors
CSI Missing Root Key Total count: 1


What does that mean? How to fix this thing?

Finally, I keep on searching for the fixes but some sites telling me to just do a repair install of my windows 7.

I try to do it, but somehow it doesn't want to continuing the process

"Setup can't continue. Restart computer and restart setup. When prompt try selecting getting latest installation updates"

FYI, i got my Windows 7 free copy from my campus, it called Dreamsparks or something likethat.

I hope any of you expert can solve my problem and my information about my previous effort helps!

Thank you guys!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel Core 2 Quad Q9400 @ Stock clock 2.66Ghz
Motherboard
ECS P43T-A2
Memory
2x2GB DDR2 800 RAM
Graphics Card(s)
AMD Radeon R9 270 2GB
Sound Card
On-board
Monitor(s) Displays
DELL LED 23"
Screen Resolution
1920x1080
Hard Drives
250GB SATA-II 7200rpm
500GB SATA-II 7200rpm
500GB SATA-II 7200rpm
PSU
NZXT 650W
Case
Ugly case
Cooling
CM Hyper 212 Plus
Internet Speed
3 Mbps average
Antivirus
Microsoft Security Essentials & Malwarebyte Anti-Malware Fre
Browser
Google Chrome
The CheckSUR error is a fairly major one! Unless we get lucky, the chances are that you'll have to do a repair install to fix this.


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The CheckSUR error is a fairly major one! Unless we get lucky, the chances are that you'll have to do a repair install to fix this.


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.


Here it is the COMPONENTS file you have request. It is the one with no extension and the biggest size one, right? Thank you ;)

https://drive.google.com/file/d/0B1UVX2s763pgRWphbXBDREdfQnc/view?usp=sharing
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel Core 2 Quad Q9400 @ Stock clock 2.66Ghz
Motherboard
ECS P43T-A2
Memory
2x2GB DDR2 800 RAM
Graphics Card(s)
AMD Radeon R9 270 2GB
Sound Card
On-board
Monitor(s) Displays
DELL LED 23"
Screen Resolution
1920x1080
Hard Drives
250GB SATA-II 7200rpm
500GB SATA-II 7200rpm
500GB SATA-II 7200rpm
PSU
NZXT 650W
Case
Ugly case
Cooling
CM Hyper 212 Plus
Internet Speed
3 Mbps average
Antivirus
Microsoft Security Essentials & Malwarebyte Anti-Malware Fre
Browser
Google Chrome
Very unusual!
From what I can see in Regedit, the file is empty! However, the file does contain a lot of data, so there is probably a pointer being misdirected somewhere inside :(
I'm going to have to ask for assistance on this one, as I don't know enough to be able to even start fixing it - if it's fixable at all.

back when I get a response!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Very unusual!
From what I can see in Regedit, the file is empty! However, the file does contain a lot of data, so there is probably a pointer being misdirected somewhere inside :(
I'm going to have to ask for assistance on this one, as I don't know enough to be able to even start fixing it - if it's fixable at all.

back when I get a response!

Thank you very much for your attention. Looking forward! :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64bit
CPU
Intel Core 2 Quad Q9400 @ Stock clock 2.66Ghz
Motherboard
ECS P43T-A2
Memory
2x2GB DDR2 800 RAM
Graphics Card(s)
AMD Radeon R9 270 2GB
Sound Card
On-board
Monitor(s) Displays
DELL LED 23"
Screen Resolution
1920x1080
Hard Drives
250GB SATA-II 7200rpm
500GB SATA-II 7200rpm
500GB SATA-II 7200rpm
PSU
NZXT 650W
Case
Ugly case
Cooling
CM Hyper 212 Plus
Internet Speed
3 Mbps average
Antivirus
Microsoft Security Essentials & Malwarebyte Anti-Malware Fre
Browser
Google Chrome
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